Antonio, My apologies for being a numpty! I tried to download both files - if only to help with diagnostics - but both files produced errors in USC, so I guess it really doesn't want to be installed! If I can get the modem working, it would be great (my preference though is to get my Bluetooth modem (a Trust 14019 modem with a Newlink BT dongle - this combination works well under windows, but Linux isn't so forgiving!). Kind Regards, Ian On 08/08/11 17:56, Antonio Olivares wrote: > Ian, > > I believe that the errors occuring is that there is a reason :) The > reason being that the driver you are trying to install is the > incorrect one. You need the agrsm-11c11040 modem driver: > > http://linmodems.technion.ac.il/packages/ltmodem/11c11040/agrsm-11c11040_20091225_i386.deb > > + the agrsm tools: > http://linmodems.technion.ac.il/packages/ltmodem/11c11040/agrsm-tools_0.0.1_all.deb > > But like I have mentioned before there have been no success reports as > of late(with newer kernels >= 2.6.31 :( > > Marv can advise you what to do in this case, if there are updates to > the modem code, but you can try them out and report back with the > errors/error messages that you encounter. > > Regards, > > Antonio > > On Mon, Aug 8, 2011 at 11:48 AM, Ian Smith <ismith@xxxxxxxxxxxxxx> wrote: >> Antonio, >> >> Many thanks for your help. Both packages (the driver and the tools) >> still complain about the files >> >> "E: agrsm048pci-2.1.60:wrong-file-owner-uid-or-gid". >> >> Is this correct that these errors occur? >> >> Kind Regards, >> >> >> Ian >> >> >> On 08/08/11 17:29, Antonio Olivares wrote: >>> Ian, >>> >>> scanModem does report what you have mentioned: >>> >>> Codec: LSI ID 1040 >>> Address: 1 >>> MFG Function Id: 0x2 (unsol 1) >>> Vendor Id: 0x11c11040 >>> Subsystem Id: 0x11c10001 >>> Revision Id: 0x100200 >>> Modem Function Group: 0x1 >>> >>> The audio card hosts a softmodem chip: 0x11c11040 >>> >>> The softmodem chip 11c11040 is hosted on the Subsytem of the High >>> Definition Audio card, >>> and is supported by the AgereSystems/LSI driver pair agrmodem + >>> agrserial, which is provided by >>> the most current package agrsm-11c11040-version at >>> http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ >>> >>> But it mentions the most current agrsm-11c11040-version which is >>> referenced below: >>> >>> 11c11040 (on HDA audio cards) >>> >>> 2.6.31 agrsm-11c11040_20091225_i386.deb >>> >>> All available at: >>> http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ >>> >>> Additionally you are encouraged to get the agrsm-tools package >>> automation & testing agrsm-tools_0.0.1_all.deb >>> >>> There are difficulties though, as there have been no success reports >>> with newer kernels :( But you may try them out and report back with a >>> report. >>> >>> Regards, >>> >>> >>> Antonio >>> >>> >>> On Mon, Aug 8, 2011 at 11:21 AM, Ian Smith <ismith@xxxxxxxxxxxxxx> wrote: >>>> Antonio, >>>> >>>> Many thanks for such a quick reply. >>>> >>>> I have attached the file as requested. >>>> >>>> Kind Regards, >>>> >>>> Ian >>>> >>>> On 08/08/11 17:17, Antonio Olivares wrote: >>>>> Ian, >>>>> >>>>> Would you mind sending us ModemData.txt? It would help determine if >>>>> the agrsm048pci-2.1.60_20100316.deb package is the right one for the >>>>> job. >>>>> >>>>> Regards, >>>>> >>>>> Antonio >>>>> >>>>> On Mon, Aug 8, 2011 at 11:00 AM, Ian Smith <ismith@xxxxxxxxxxxxxx> wrote: >>>>>> Sirs, >>>>>> >>>>>> I am trying to get my fax modem working, and used the latest version of >>>>>> scanModem (which complained about being 27weeks old), and this >>>>>> instructed me to download the latest file from >>>>>> http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ - so I selected >>>>>> agrsm048pci-2.1.60_20100316_i386.deb >>>>>> <http://linmodems.technion.ac.il/packages/ltmodem/11c11040/agrsm048pci-2.1.60_20100316_i386.deb> >>>>>> as this had the latest file date, and appeared to be a formal release. >>>>>> >>>>>> When I used Ubuntu Software Centre to install it, I got errors stating >>>>>> that the "package was of bad quality" and in more detail had the >>>>>> following error possibly for each file "E: agrsm048pci-2.1.60: >>>>>> wrong-file-owner-uid-or-gid". >>>>>> >>>>>> Where can I get a more up to date version of scanModem? And is there a >>>>>> version of the software for my modem that I can see is safe to install? >>>>>> >>>>>> Thank you for your help. >>>>>> >>>>>> Kind Regards, >>>>>> >>>>>> Ian >>>>>> >>>>>>
