Carlos, scanModem cannot determine which driver you need for your modem: Candidate PCI devices with modem chips are: 00:07.0 Audio device: nVidia Corporation MCP72XE/MCP72P/MCP78U/MCP78S High Definition Audio (rev a1) High Definition Audio cards can host modem chips. For candidate card in slot 00:07.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:07.0 10de:0774 103c:360a Audio device: nVidia Corporation MCP72XE/MCP72P/MCP78U/MCP78S High Definition Audio A candidate modem is not transparent among the PCI devices: However it hints that your modem could be a Conexant one: Many modems for which scanModem fails have Conexant chips. From http://www.linuxant.com/drivers/modemident.php get the ListModem tool, which will report on Conexant chipset modems If the above tests fail, please provide any independent information available on your modem. If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. From the Driver Details TAB, copy out the VENdor and DEVice information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. Predictive diagnostics for card in bus 00:07.0: Modem chipset not detected on NAME="Audio device: nVidia Corporation MCP72XE/MCP72P/MCP78U/MCP78S High Definition Audio " CLASS=0403 PCIDEV=10de:0774 SUBSYS=103c:360a IRQ=20 HDA2=00:07.0 For candidate modem in: 00:07.0 0403 Audio device: nVidia Corporation MCP72XE/MCP72P/MCP78U/MCP78S High Definition Audio Primary device ID: 10de:0774 Support type needed or chipset: Visit the Linuxant page and look for x86_64 drivers: http://www.linuxant.com/drivers/modemident.php get the ListModem tool, which will report on Conexant chipset modems Regards, Antonio 2011/6/26 Carlos Aguilar M. <cdaguilar@xxxxxxxxxxx>: > Su ayuda pro favor necesito activar mi modem interno > > > Gracias y saludos >