I have a Gateway mx6650 (MA2A). For some reason the modem doesn't work. I have installed both snd_intel8x0m and slamr. Gnomeppp and wvdial try to dial but fail on dial tone. Gnomeppp, when set to not wait for dialtone, still fails. What else do I try. Heres the output of wvdial: --> WvDial: Internet dialer version 1.60 --> Cannot get information for serial port. --> Initializing modem. --> Sending: ATZ ATZ OK --> Sending: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 OK --> Modem initialized. --> Sending: ATDT7824638 --> Waiting for carrier. ATDT7824638 NO DIALTONE --> No dial tone. --> Disconnecting at Thu Mar 17 15:23:57 2011 GnomePPP Without dialtone wait: --> WvDial: Internet dialer version 1.60 --> Cannot get information for serial port. --> Initializing modem. --> Sending: ATX3 ATX3 OK --> Sending: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 OK --> Modem initialized. --> Sending: ATM1L3DT7824638 --> Waiting for carrier. ATM1L3DT7824638 NO ANSWER --> No Answer. Trying again. --> Maximum Attempts Exceeded..Aborting!! --> Disconnecting at Thu Mar 17 15:23:02 2011 GnomePPP With Dialtone wait: --> WvDial: Internet dialer version 1.60 --> Cannot get information for serial port. --> Initializing modem. --> Sending: ATZ ATZ OK --> Sending: ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 OK --> Modem initialized. --> Sending: ATM1L3DT7824638 --> Waiting for carrier. ATM1L3DT7824638 NO DIALTONE --> No dial tone. --> Disconnecting at Thu Mar 17 15:24:40 2011 Thanks. -------------------------- System information ---------------------------- CPU=i686, Ubuntu , ALSA_version=1.0.23 Linux version 2.6.35-27-generic (buildd@palmer) (gcc version 4.4.5 (Ubuntu/Linaro 4.4.4-14ubuntu5) ) #48-Ubuntu SMP Tue Feb 22 20:25:29 UTC 2011 scanModem update of: 2011_02_04 The modem symbolic link is /dev/modem -> ttySL0 The slmodemd set symbolic link is /dev/ttySL0 -> /dev/pts/0 Distrib_ID=Ubuntu DistribCodeName=maverick The dkms driver upgrade utilities are installed, Modem drivers blocked from loading during bootup are listed in /etc/modprobe* file lines: Binary file /etc/modprobe.d/.blacklist-modem.conf.swp matches Potentially useful modem drivers now loaded are: snd_intel8x0m slamr slamrTest=mc97 Attached USB devices are: ID 045e:0745 Microsoft Corp. If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx Candidate PCI devices with modem chips are: 00:1e.3 Modem: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) AC'97 Modem Controller (rev 04) High Definition Audio cards can host modem chips. For candidate card in slot 00:1e.3, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1e.3 8086:266d 107b:0365 Modem: Intel Corporation 82801FB/FBM/FR/FW/FRW Modem interrupt assignment and sharing: 20: 10005 IO-APIC-fasteoi ICH4 --- Bootup diagnostics for card in PCI slot 00:1e.3 ---- [ 0.092484] pci 0000:00:1e.3: reg 10: [io 0x2400-0x24ff] [ 0.092493] pci 0000:00:1e.3: reg 14: [io 0x2000-0x207f] [ 0.092545] pci 0000:00:1e.3: PME# supported from D0 D3hot D3cold [ 0.092551] pci 0000:00:1e.3: PME# disabled [ 0.634291] serial 0000:00:1e.3: PCI INT B -> GSI 20 (level, low) -> IRQ 20 [ 0.634299] serial 0000:00:1e.3: PCI INT B disabled [ 26.171395] slamr 0000:00:1e.3: PCI INT B -> GSI 20 (level, low) -> IRQ 20 [ 26.171417] slamr 0000:00:1e.3: setting latency timer to 64 The PCI slot 00:1e.3 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The modem cards detected by "aplay -l" are: None The /proc/asound/pcm file reports: ----------------------- 00-00: Intel ICH : Intel ICH6 : playback 1 : capture 1 00-01: Intel ICH - MIC ADC : Intel ICH6 - MIC ADC : capture 1 00-02: Intel ICH - MIC2 ADC : Intel ICH6 - MIC2 ADC : capture 1 00-03: Intel ICH - ADC2 : Intel ICH6 - ADC2 : capture 1 00-04: Intel ICH - IEC958 : Intel ICH6 - IEC958 : playback 1 about /proc/asound/cards: ------------------------ 0 [ICH6 ]: ICH4 - Intel ICH6 Intel ICH6 with Cx20468-31 at irq 21 === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 00:1e.3: Modem chipset detected on NAME="Modem: Intel Corporation 82801FB/FBM/FR/FW/FRW " CLASS=0703 PCIDEV=8086:266d SUBSYS=107b:0365 IRQ=20 SOFT=8086:266d.MC97 slamrTest=mc97 IDENT=mc97 Driver=snd-intel8x0m For candidate modem in: 00:1e.3 0703 Modem: Intel Corporation 82801FB/FBM/FR/FW/FRW Primary device ID: 8086:266d Subsystem PCI_id 107b:0365 Softmodem codec or chipset from diagnostics: mc97, from a slamr test. from Archives: Support type needed or chipset: slmodemd An ALSA (Advanced Linux Sound Architecture) modem driver: snd-intel8x0m provides Low Level support enabling contact with the modem hardware. For all BUT Conexant chip soft modems (using hsfmodem software) complementary High Level support is through a Smartlink utility: slmodemd Download from http://linmodems.technion.ac.il/packages/smartlink/ the package SLMODEMD_gcc4.4_alsa1.0.23.tar.gz having a compiled slmodemd. Unpack under Linux with: $ tar zxf SLMODEMD_gcc4.4_alsa1.0.23.tar.gz and read instructions therein. But briefly, the modem is setup with command: sudo slmodemd -c YOUR_COUNTRY --alsa modem:1 reporting dynamic creation of ports: /dev/ttySL0 --> /dev/pts/N , with N some number Read DOCs/Smartlink.txt and Modem/DOCs/YourSystem.txt for follow through guidance. Writing DOCs/Intel.txt Writing DOCs/Smartlink.txt ============ end Smartlink section ===================== Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.4.5 and the compiler used in kernel assembly: 4.4.5 linux-headers-2.6.35-27-generic resources needed for compiling are not manifestly ready! If compiling is necessary packages must be installed, providing: linux-headers-2.6.35-27-generic If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-x 1 root dip 273248 2010-07-09 11:41 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port. Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth2 wlan0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: lrwxrwxrwx 1 root root 6 2011-03-17 13:46 /dev/modem -> ttySL0 slmodemd created symbolic link /dev/ttySL0: lrwxrwxrwx 1 root root 10 2011-03-17 13:46 /dev/ttySL0 -> /dev/pts/0 Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/sl-modem.conf:install slamr /sbin/modprobe -qb ungrab-winmodem; /sbin/modprobe --ignore-install slamr; test -e /dev/slamr0 && (chmod 660 /dev/slamr0 && chgrp dialout /dev/slamr0) || (/bin/mknod -m 660 /dev/slamr0 c 242 0 2>/dev/null && chgrp dialout /dev/slamr0) /etc/modprobe.d/sl-modem.conf:install slusb /sbin/modprobe -qb ungrab-winmodem; /sbin/modprobe --ignore-install slusb; test -e /dev/slusb0 && (chmod 660 /dev/slusb0 && chgrp dialout /dev/slusb0) || (/bin/mknod -m 660 /dev/slusb0 c 243 0 2>/dev/null && chgrp dialout /dev/slusb0) /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem Binary file /etc/modprobe.d/.blacklist-modem.conf.swp matches Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------