Jack, Please send us ModemData.txt to discuss@xxxxxxxxxxxxx so we can make sure that your modem is indeed supported by Smartlink modem drivers. On Thu, Feb 24, 2011 at 2:22 PM, Jack Johnson <jforjackjohnson@xxxxxxxxxxx> wrote: > I have an 0483:7554 modem, (this gook means SGS Thomson: 56k Win-Modem), and it > can send faxes. But it can't unless I load the actual modem onto my computer. Is it installed on your machine or not? > > The Smartlink driver was suggested by your software (scanModem). > > I am an ignoramus for not knowing how this poop works. ``Don't worry about your difficulties in mathematics, I can assure you mine are greater'', Albert Einstein > > > > Regards, Antonio