Hello, I'm having problem getting my modem to be recognized. I have an
Agree Systems HDA modem. I'm using Ubuntu 10.10, could somebody please
help?
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YourName, YourCountry kernel 2.6.35-25-generic
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They will know your Country's modem code, which may be essential for dialup service.
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-------------------------- System information ----------------------------
CPU=x86_64, Ubuntu , ALSA_version=1.0.23
Linux version 2.6.35-25-generic (buildd@crested) (gcc version 4.4.5 (Ubuntu/Linaro 4.4.4-14ubuntu5) ) #44-Ubuntu SMP Fri Jan 21 17:40:44 UTC 2011
scanModem update of: 2011_02_04
Distrib_ID=Ubuntu
DistribCodeName=maverick
AptRepositoryStem=http://us.archive.ubuntu.com/ubuntu/
The dkms driver upgrade utilities are installed,
Some modem drivers can only be used in 32 bit modem on x86_64 systems,
while some others are competent on x86_64 Systems. Cases are:
1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html
for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem controllers.
In both cases, 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component.
2) For USB modems using the slusb.ko driver. 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component
3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are x86_64 competent.
4) agrsm packages for LSI/AgereSystems softmodems are not competent on x86_64 systems.
There are no blacklisted modem drivers in /etc/modprobe* files
Potentially useful modem drivers now loaded are:
snd_hda_intel
Attached USB devices are:
ID 178a:0002
ID 413c:2003 Dell Computer Corp. Keyboard
ID 0bc2:2100 Seagate RSS LLC
ID 04b8:0838 Seiko Epson Corp. CX7300/CX7400/DX7400
ID 5986:0143 Acer, Inc
ID 0424:2507 Standard Microsystems Corp.
If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html
A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html
If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@xxxxxxxxxxxxx
Candidate PCI devices with modem chips are:
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)
01:00.1 Audio device: ATI Technologies Inc RV710/730
High Definition Audio cards can host modem chips.
For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:1b.0 8086:293e 103c:3624 Audio device: Intel Corporation 82801I
Modem interrupt assignment and sharing:
49: 1523 704 290 290 PCI-MSI-edge hda_intel
--- Bootup diagnostics for card in PCI slot 00:1b.0 ----
[ 0.837378] pci 0000:00:1b.0: reg 10: [mem 0xda100000-0xda103fff 64bit]
[ 0.837436] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold
[ 0.837441] pci 0000:00:1b.0: PME# disabled
[ 21.802563] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22
[ 21.802644] HDA Intel 0000:00:1b.0: irq 49 for MSI/MSI-X
[ 21.802674] HDA Intel 0000:00:1b.0: setting latency timer to 64
[ 21.941574] input: HDA Intel Mic at Ext Front Jack as /devices/pci0000:00/0000:00:1b.0/sound/card0/input12
[ 21.941675] input: HDA Intel Line Out at Ext Front Jack as /devices/pci0000:00/0000:00:1b.0/sound/card0/input13
The PCI slot 00:1b.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
For candidate card in slot 01:00.1, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
01:00.1 1002:aa38 103c:3624 Audio device: ATI Technologies Inc RV710/730
Modem interrupt assignment and sharing:
50: 23 23 18 16 PCI-MSI-edge hda_intel
--- Bootup diagnostics for card in PCI slot 01:00.1 ----
[ 0.839096] pci 0000:01:00.1: reg 10: [mem 0xda010000-0xda013fff]
[ 0.839162] pci 0000:01:00.1: supports D1 D2
[ 21.941989] HDA Intel 0000:01:00.1: PCI INT B -> GSI 17 (level, low) -> IRQ 17
[ 21.942128] HDA Intel 0000:01:00.1: irq 50 for MSI/MSI-X
[ 21.942159] HDA Intel 0000:01:00.1: setting latency timer to 64
===== Advanced Linux Sound Architecture (ALSA) diagnostics =====
The ALSA packages provide audio support and also drivers for some modems.
ALSA diagnostics are written during bootup to /proc/asound/ folders.
The modem cards detected by "aplay -l" are: None
The /proc/asound/pcm file reports:
-----------------------
00-00: STAC92xx Analog : STAC92xx Analog : playback 1 : capture 1
00-01: STAC92xx Digital : STAC92xx Digital : playback 1
01-03: ATI HDMI : ATI HDMI : playback 1
about /proc/asound/cards:
------------------------
0 [Intel ]: HDA-Intel - HDA Intel
HDA Intel at 0xda100000 irq 49
1 [HDMI ]: HDA-Intel - HDA ATI HDMI
HDA ATI HDMI at 0xda010000 irq 50
PCI slot 00:1b.0
01:00.1 has a High Definition Audio Card
The drivers are in the kernel modules tree at:
/lib/modules/2.6.35-22-generic/kernel/sound/pci/hda/snd-hda-intel.ko
/lib/modules/2.6.35-25-generic/kernel/sound/pci/hda/snd-hda-intel.ko
New HDA card type:
01:00.1 Audio device: ATI Technologies Inc RV710/730
01:00.1 0403: 1002:aa38
The modem codec file for the HDA card is: /proc/asound/card0/codec#1
--------------------------------------------------------
Codec: LSI ID 1040
Address: 1
Function Id: 0x2
Vendor Id: 0x11c11040
Subsystem Id: 0x103c137e
Revision Id: 0x100200
Modem Function Group: 0x1
The audio card hosts a softmodem chip: 0x11c11040
The softmodem chip 11c11040 is hosted on the Subsytem of the High Definition Audio card,
and is supported by the AgereSystems/LSI driver pair agrmodem + agrserial, which is provided by
the most current package agrsm-11c11040-version at http://linmodems.technion.ac.il/packages/ltmodem/11c11040/
If not a Conexant modem, the driver agrsm with its dependent drivers:
----------
provide audio + modem support with the modem chip residing on the subsystem.
Any particular card can host any one of several soft modem chips.
=== Finished firmware and bootup diagnostics, next deducing cogent software. ===
Predictive diagnostics for card in bus 00:1b.0:
Modem chipset detected on
NAME="Audio device: Intel Corporation 82801I "
CLASS=0403
PCIDEV=8086:293e
SUBSYS=103c:3624
IRQ=49
HDA2=00:1b.0
SOFT=8086:293e.HDA
HDA2=01:00.1
SOFT=8086:293e.HDA
HDAchipVendorID=11c1
CHIP=0x11c11040
IDENT=agrsm
Driver=agrsm
package=agrsm-11c11040
For candidate modem in: 00:1b.0
0403 Audio device: Intel Corporation 82801I
Primary device ID: 8086:293e
Subsystem PCI_id 103c:3624
Softmodem codec or chipset from diagnostics: 0x11c11040
from Archives:
The HDA card softmodem chip is 0x11c11040
Support type needed or chipset: agrsm
There is no agrsm software support for x86_64 systems, through the modem may be
supported on Intel/i386 installations, which do more slowly servce x86_64 processors.
The AgereSystems/LSI agrsm code supports compiling of a agrmodem + agrserial driver pair.
There are a few different chipsets which use this driver pair, but they use different code resources:
Chipsets KV* PackageNames (most current as of November 2009)
----------------------------------------------------------------------------------------------
11c1:048c and 11c1:048f 2.6.29 agrsm048pci-2.1.60_20100108_i386.deb or agrsm048pci-2.1.60_20100108.tar.gz
11c1:0620 2.6.31 agrsm06pci-2.1.80_20100106_i386.deb or agrsm06pci-2.1.80~20100106.tar.gz !!
11c11040 (on HDA audio cards) 2.6.31 agrsm-11c11040_20091225_i386.deb or agrsm-11c11040-2.1.80~20091225.tar.bz2 !!
All available at: http://linmodems.technion.ac.il/packages/ltmodem/11c11040/
Additionally there are;
automation & testing agrsm-tools_0.0.1_all.deb or agrsm-tools-0.0.1-2.noarch.rpm
General background agrsm_howto.txt
------------------------------------------------------------------------------------------------
* KV == latest kernel release with a reported success
!! Latest update with major credit to Nikolay Zhuravlev
But see conflict issue: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg02753.html
For the 11c11040 chip with kernels 2.6.31 and later a change in a modules loading settingmay be necessary.
Within the file /etc/modprobe.d/alsa-base.conf (or equivalent for your Distro), change the phrase:
options snd-hda-intel power_save=10
to:
options snd-hda-intel power_save=0
or the agrsm drivers will not function. For Ubuntu related systems this can be done with:
$ sudo gedit /etc/modprobe.d/alsa-base.conf
Report from Bjorn Wielens:
Please note- trying to load the modules on a OpenSuSE 11.2 system gives
an error about the module_version symbol. Using:
# modprobe --force agrmodem
# modprobe --force agrserial
is necessary to load the drivers, and does not appear to cause ill effects.
All of the above packages are dkms competent. This means that if your Linux distros dkms package
is previously installed, if provides for future updates matching forthcoming kernels.
-------------- end Agere Systems section -------------------
Predictive diagnostics for card in bus 01:00.1:
Modem chipset not detected on
NAME="Audio device: ATI Technologies Inc RV710/730"
CLASS=0403
PCIDEV=1002:aa38
SUBSYS=103c:3624
IRQ=50
For candidate modem in: 01:00.1
0403 Audio device: ATI Technologies Inc RV710/730
Primary device ID: 1002:aa38
Support type needed or chipset:
Completed candidate modem analyses.
The base of the UDEV device file system is: /dev/.udev
Versions adequately match for the compiler installed: 4.4.5
and the compiler used in kernel assembly: 4.4.5
linux-headers-2.6.35-25-generic resources needed for compiling are not manifestly ready!
If compiling is necessary packages must be installed, providing:
linux-headers-2.6.35-25-generic
If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:
Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb
Checking pppd properties:
-rwsr-xr-- 1 root dip 321592 2010-07-09 16:10 /usr/sbin/pppd
In case of an "error 17" "serial loopback" problem, see:
http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html
To enable dialout without Root permission do:
$ su - root (not for Ubuntu)
sudo chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
sudo chmod a+x /usr/sbin/pppd
Checking settings of: /etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
proxyarp
lcp-echo-interval 30
lcp-echo-failure 4
noipx
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz
It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port.
Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 wlan0
Which can interfere with Browser naviagation.
Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link:
slmodemd created symbolic link /dev/ttySL0:
Within /etc/udev/ files:
Within /etc/modprobe.conf files:
/etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2
/etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
--------- end modem support lines --------
