Ray, Ok, you may try the following: $ sudo wvdialconf /etc/wvdial.conf and see if it finds the modem port? Send us the output of $ sudo lsusb to see if this posts useful information regarding your usb modem. scanModem also reported the following: If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx ' Hope this helps, Antonio On Sun, Feb 13, 2011 at 12:21 AM, <raykongstar@xxxxxxxxx> wrote: > So it's a fail for me, i mean scanMODEM couldn't identify my PCI modems . Unfortunately i don't have a dual boot system (with WinXP) in this notebook...it's a mini dell n-series notebook and it had ubuntu hardy on it by default, so maybe i can do a manufacturer check and get the vendor id as you suggested! But my interest wasn't for this PCI modem,it was for an attached USB modem which i guess scanmodem couldnt digg, here is some of the useful info including chipset type of that USB modem which i happen to dont have the drivers: > > H/W > Interface Type:USB Type > Baudrate:Default 230,400 bps > (Changeable) > Transmitting (Max. Data Rate): > Forward Link 2.4Mbps / Reverse > Link 153.6kbps > Supply Voltage:5V > S/W > CDMA Specification:1x RTT / EVDO > Applied > Data ServiceIS-707A, IS-707A-1 > SMS:MO & MT Support > PRL (Preferred Roaming > List):Support > Authentification:Support > Number of NAM support: 5 > DM (Diagnostic > Monitor):Qualcomm CAIT > Transmitter > Frequency Range:824.64 ~ > 848.37 MHz / 1851.25 ~ 1908.75 > MHz > Band Width:1.25 MHz > Type of Oscillation:PLL > Synthesizer > Receiver > Frequency Range:869.64 ~ > 893.37 MHz / 1931.25 ~ 1988.75 > MHz > Modulation Method:QPSK > Receiver Sensitivity:-104dBm > (FER = 0.5%) > Common RF Impedance50 ohm > Mechanical > Dimensions (W x D x H):56 x 54 x > 12.7 mm > Weight:about 50 g > Antenna:Single Band Diversity > antenna > LED:PCMCIA Card LED 1 / Green > and Red > > -original message- > Subject: Re: Raymond Kongola, Tanzania kernel 2.6.24-19-lpia > From: Antonio Olivares <olivares14031@xxxxxxxxx> > Date: 13/02/2011 18:37 > > Ray, > > scanModem could not find a modem among the pci devices. If you have a > dual-boot system you may try: > > If an alternative boot into Microsoft windows can be done, do mouse > clicks on: > Start > Settings > Control Panel > Classical View (for Window XP) > System >> Hardware > Device Manager > Modems > Click on the + > Modem. Double click to > expand the graphic. Manufacturer information may be displayed. For example, CXT > stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor > and device information. From the Driver Details TAB, copy out the > VENdor and DEVice information. > Next do the Query Modem and record the ATI specifications displayed such as: > ATI3 - Agere SoftModem Version 2.1.22 > ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 > Try to identify the modem setup file, with name perhaps MODEM.INF. > If may contain chipset Vendor informaton. > > Otherwise, your modem could be supported by hsfmodem drivers: > > Many modems for which scanModem fails have Conexant chips. > From http://www.linuxant.com/drivers/modemident.php > get the ListModem tool, which will report on Conexant chipset modems > > If you try the drivers fro linuxant and they are unresponsive, it > could be the following: > > > For candidate card in slot 00:1b.0, firmware information and bootup > diagnostics are: > PCI slot PCI ID SubsystemID Name > ---------- --------- --------- -------------- > 00:1b.0 8086:27d8 1028:02b0 Audio device: Intel Corporation 82801G > > Modem interrupt assignment and sharing: > 21: 1307 0 IO-APIC-fasteoi HDA Intel > --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- > [ 17.941950] ACPI: PCI Interrupt 0000:00:1b.0[A] -> GSI 22 (level, > low) -> IRQ 21 > [ 17.941998] PCI: Setting latency timer of device 0000:00:1b.0 to 64 > [ 897.505603] ACPI: PCI interrupt for device 0000:00:1b.0 disabled > [ 0.852865] PM: Writing back config space on device 0000:00:1b.0 at > offset 1 (was 100006, writing 100002) > [ 0.852912] ACPI: PCI Interrupt 0000:00:1b.0[A] -> GSI 22 (level, > low) -> IRQ 21 > [ 0.852931] PCI: Setting latency timer of device 0000:00:1b.0 to 64 > [ 955.232292] ACPI: PCI interrupt for device 0000:00:1b.0 disabled > [ 0.803979] PM: Writing back config space on device 0000:00:1b.0 at > offset 1 (was 100006, writing 100002) > [ 0.804026] ACPI: PCI Interrupt 0000:00:1b.0[A] -> GSI 22 (level, > low) -> IRQ 21 > [ 0.804045] PCI: Setting latency timer of device 0000:00:1b.0 to 64 > > The PCI slot 00:1b.0 of the modem card may be disabled early in > a bootup process, but then enabled later. If modem drivers load > but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. > Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx > if help is needed. > > Regards, > > Antonio > > On Sun, Feb 13, 2011 at 1:12 AM, <raykongstar@xxxxxxxxx> wrote: >> ** Thanks very much for your response, here are the contents of the modemdata.txt** >> >> -------------------------- System information ---------------------------- >> CPU=i686, Ubuntu , ALSA_version=1.0.16 >> Linux version 2.6.24-19-lpia (root@macbook) (gcc version 4.2.3 (Ubuntu 4.2.3-2ubuntu7)) #1 SMP Mon Nov 3 15:25:26 UTC 2008 >> scanModem update of: 2010_12_12 >> >> Distrib_ID=Ubuntu >> DistribCodeName=hardy >> >> >> Presently install your Linux Distributions dkms package. It provides for automated driver updates, >> following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms >> >> There are no blacklisted modem drivers in /etc/modprobe* files >> >> Potentially useful modem drivers now loaded are: >> snd_hda_intel >> >> Attached USB devices are: >> ID 0eab:c893 >> If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html >> A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html >> >> If a USB modem or cellphone is attached and was not detected, please >> provide available information in your request to discuss@xxxxxxxxxxxxx >> >> Candidate PCI devices with modem chips are: >> 00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 02) >> High Definition Audio cards can host modem chips. >> >> For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are: >> PCI slot PCI ID SubsystemID Name >> ---------- --------- --------- -------------- >> 00:1b.0 8086:27d8 1028:02b0 Audio device: Intel Corporation 82801G >> >> Modem interrupt assignment and sharing: >> 21: 1307 0 IO-APIC-fasteoi HDA Intel >> --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- >> [ 17.941950] ACPI: PCI Interrupt 0000:00:1b.0[A] -> GSI 22 (level, low) -> IRQ 21 >> [ 17.941998] PCI: Setting latency timer of device 0000:00:1b.0 to 64 >> [ 897.505603] ACPI: PCI interrupt for device 0000:00:1b.0 disabled >> [ 0.852865] PM: Writing back config space on device 0000:00:1b.0 at offset 1 (was 100006, writing 100002) >> [ 0.852912] ACPI: PCI Interrupt 0000:00:1b.0[A] -> GSI 22 (level, low) -> IRQ 21 >> [ 0.852931] PCI: Setting latency timer of device 0000:00:1b.0 to 64 >> [ 955.232292] ACPI: PCI interrupt for device 0000:00:1b.0 disabled >> [ 0.803979] PM: Writing back config space on device 0000:00:1b.0 at offset 1 (was 100006, writing 100002) >> [ 0.804026] ACPI: PCI Interrupt 0000:00:1b.0[A] -> GSI 22 (level, low) -> IRQ 21 >> [ 0.804045] PCI: Setting latency timer of device 0000:00:1b.0 to 64 >> >> The PCI slot 00:1b.0 of the modem card may be disabled early in >> a bootup process, but then enabled later. If modem drivers load >> but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. >> Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx >> if help is needed. >> >> >> >> ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== >> The ALSA packages provide audio support and also drivers for some modems. >> ALSA diagnostics are written during bootup to /proc/asound/ folders. >> >> The modem cards detected by "aplay -l" are: None >> >> >> The /proc/asound/pcm file reports: >> ----------------------- >> 00-04: ALC268 Analog : ALC268 Analog : capture 1 >> 00-00: ALC268 Analog : ALC268 Analog : playback 1 : capture 1 >> >> about /proc/asound/cards: >> ------------------------ >> 0 [Intel ]: HDA-Intel - HDA Intel >> HDA Intel at 0xf0540000 irq 21 >> >> PCI slot 00:1b.0 has a High Definition Audio Card >> The drivers are in the kernel modules tree at: >> /lib/modules/2.6.24-19-lpia/ubuntu/sound/alsa-driver/pci/hda/snd-hda-intel.ko >> >> The HDA diagnostics did not recognize a modem chip on the audio subsystem, >> though a Conexant chip modem might not be recognized. >> >> === Finished firmware and bootup diagnostics, next deducing cogent software. === >> >> A candidate modem is not transparent among the PCI devices: >> ------------------------------------------------ >> 00:02.0 VGA compatible controller: Intel Corporation Mobile 945GME Express Integrated Graphics Controller (rev 03) >> 00:02.1 Display controller: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller (rev 03) >> 00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 02) >> 00:1f.1 IDE interface: Intel Corporation 82801G (ICH7 Family) IDE Controller (rev 02) >> 00:1f.3 SMBus: Intel Corporation 82801G (ICH7 Family) SMBus Controller (rev 02) >> 02:00.0 System peripheral: JMicron Technologies, Inc. Unknown device 2382 >> 02:00.2 SD Host controller: JMicron Technologies, Inc. Unknown device 2381 >> 02:00.3 System peripheral: JMicron Technologies, Inc. Unknown device 2383 >> 03:00.0 Network controller: Broadcom Corporation BCM4312 802.11b/g (rev 01) >> 04:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E PCI Express Fast Ethernet controller (rev 02) >> ------------------------------------------------ >> with USB, bridge, and RAM devices not displayed. >> If a High Definition Audio card is present, if might be hosted on the Subsystem. >> >> If your modem is an >> external USB type, >> connected by an external serial cable, >> or mounted internally on an ISA card, >> then scanModem would not access it. >> >> Try with Root permission >> $ sudo wvdialconf /etc/wvdial.conf >> to detect these modem types and some USB modems. >> If the detection is successful, read the DOCs/wvdial.txt . >> Edit the /etc/wvdial.conf with Root permission: >> sudo gedit /etc/wvdial.conf >> will be able to dial out with Root permission: >> sudo wvdial >> >> Many modems for which scanModem fails have Conexant chips. >> From http://www.linuxant.com/drivers/modemident.php >> get the ListModem tool, which will report on Conexant chipset modems >> >> If the above tests fail, please provide any independent information available on your modem. >> If an alternative boot into Microsoft windows can be done, do mouse >> clicks on: >> Start > Settings > Control Panel > Classical View (for Window XP) > System >>> Hardware > Device Manager > Modems > Click on the + > Modem. Double click to >> expand the graphic. Manufacturer information may be displayed. For example, CXT >> stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor >> and device information. From the Driver Details TAB, copy out the VENdor and DEVice information. >> Next do the Query Modem and record the ATI specifications displayed such as: >> ATI3 - Agere SoftModem Version 2.1.22 >> ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 >> Try to identify the modem setup file, with name perhaps MODEM.INF. >> If may contain chipset Vendor informaton. >> >> >> Predictive diagnostics for card in bus 00:1b.0: >> Modem chipset not detected on >> NAME="Audio device: Intel Corporation 82801G " >> CLASS=0403 >> PCIDEV=8086:27d8 >> SUBSYS=1028:02b0 >> IRQ=21 >> HDA2=00:1b.0 >> SOFT=8086:27d8.HDA >> >> For candidate modem in: 00:1b.0 >> 0403 Audio device: Intel Corporation 82801G >> Primary device ID: 8086:27d8 >> Subsystem PCI_id 1028:02b0 >> Softmodem codec or chipset from diagnostics: >> from Archives: >> >> >> >> Support type needed or chipset: >> >> Support can likely be achieved through two mutually exclusive alternatives: >> 1) The hsfmodem software for Conexant chipset modems: Read DOCs/Conexant.txt >> The following ALSA alternative CANNOT work with Conexant modems. >> >> 2) An ALSA modem driver plus slmodemd. Read DOCs/Smartlink.txt for details, and >> to test get the package SLMODEMD_gcc4.2_alsa1.0.16.tar.gz from: >> http://linmodems.technion.ac.il/packages/smartlink/ >> >> >> The base of the UDEV device file system is: /dev/.udev >> >> Versions adequately match for the compiler installed: 4.2.3 >> and the compiler used in kernel assembly: 4.2.3 >> >> linux-headers-2.6.24-19-lpia resources needed for compiling are not manifestly ready! >> The patch utility is needed for compiling ALSA drivers, and possibly others. >> >> If compiling is necessary packages must be installed, providing: >> linux-headers-2.6.24-19-lpia >> >> >> If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then >> Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev >> and any of its dependents, under Ubuntu linux-libc-dev >> >> If an alternate ethernet connection is available, >> $ apt-get update >> $ apt-get -s install linux-kernel-devel >> will install needed packages. >> For Debian/Ubuntu related distributions, run the following command to display the needed package list: >> >> Otherwise packages have to be found through http://packages.ubuntu.com >> Once downloaded and transferred into a Linux partition, >> they can be installed alltogether with: >> $ sudo dpkg -i *.deb >> >> >> Checking pppd properties: >> -rwsr-xr-- 1 root dip 261032 2007-10-04 19:37 /usr/sbin/pppd >> >> In case of an "error 17" "serial loopback" problem, see: >> http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html >> >> To enable dialout without Root permission do: >> $ su - root (not for Ubuntu) >> sudo chmod a+x /usr/sbin/pppd >> or under Ubuntu related Linuxes >> sudo chmod a+x /usr/sbin/pppd >> >> Checking settings of: /etc/ppp/options >> asyncmap 0 >> noauth >> crtscts >> lock >> hide-password >> modem >> proxyarp >> lcp-echo-interval 30 >> lcp-echo-failure 4 >> noipx >> >> In case of a message like: >> Warning: Could not modify /etc/ppp/pap-secrets: Permission denied >> see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html >> >> For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz >> It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port. >> Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 eth1 >> Which can interfere with Browser naviagation. >> >> Don't worry about the following, it is for experts should trouble shooting be necessary. >> ========================================================== >> >> Checking for modem support lines: >> -------------------------------------- >> /device/modem symbolic link: >> slmodemd created symbolic link /dev/ttySL0: >> Within /etc/udev/ files: >> >> Within /etc/modprobe.conf files: >> /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 >> /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 >> /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to blacklist unwanted modem drivers >> /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem >> /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem >> Within any ancient /etc/devfs files: >> >> Within ancient kernel 2.4.n /etc/module.conf files: >> >> --------- end modem support lines -------- >> >> > >