Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.35-25-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Ubuntu , ALSA_version=1.0.23 Linux version 2.6.35-25-generic (buildd@palmer) (gcc version 4.4.5 (Ubuntu/Linaro 4.4.4-14ubuntu5) ) #44-Ubuntu SMP Fri Jan 21 17:40:48 UTC 2011 scanModem update of: 2011_02_04 Distrib_ID=Ubuntu DistribCodeName=maverick AptRepositoryStem=http://nz.archive.ubuntu.com/ubuntu/ Presently install your Linux Distributions dkms package. It provides for automated driver updates, following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: Attached USB devices are: ID 1516:8628 CompUSA Pen Drive If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx Candidate PCI devices with modem chips are: 00:1f.6 Modem: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Modem Controller (rev 03) High Definition Audio cards can host modem chips. For candidate card in slot 00:1f.6, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1f.6 8086:24c6 103c:3080 Modem: Intel Corporation 82801DB/DBL/DBM Modem interrupt assignment and sharing: 17: 146 IO-APIC-fasteoi Intel 82801DB-ICH4 --- Bootup diagnostics for card in PCI slot 00:1f.6 ---- [ 0.129301] pci 0000:00:1f.6: reg 10: [io 0x2400-0x24ff] [ 0.129308] pci 0000:00:1f.6: reg 14: [io 0x2000-0x207f] [ 0.129344] pci 0000:00:1f.6: PME# supported from D0 D3hot D3cold [ 0.129350] pci 0000:00:1f.6: PME# disabled [ 0.525595] serial 0000:00:1f.6: PCI INT B -> GSI 17 (level, low) -> IRQ 17 [ 0.525603] serial 0000:00:1f.6: PCI INT B disabled The PCI slot 00:1f.6 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The modem cards detected by "aplay -l" are: None The /proc/asound/pcm file reports: ----------------------- 00-00: Intel ICH : Intel 82801DB-ICH4 : playback 1 : capture 1 00-01: Intel ICH - MIC ADC : Intel 82801DB-ICH4 - MIC ADC : capture 1 00-02: Intel ICH - MIC2 ADC : Intel 82801DB-ICH4 - MIC2 ADC : capture 1 00-03: Intel ICH - ADC2 : Intel 82801DB-ICH4 - ADC2 : capture 1 00-04: Intel ICH - IEC958 : Intel 82801DB-ICH4 - IEC958 : playback 1 about /proc/asound/cards: ------------------------ 0 [I82801DBICH4 ]: ICH4 - Intel 82801DB-ICH4 Intel 82801DB-ICH4 with Cx20468-31 at irq 17 === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 00:1f.6: Modem chipset detected on NAME="Modem: Intel Corporation 82801DB/DBL/DBM " CLASS=0703 PCIDEV=8086:24c6 SUBSYS=103c:3080 IRQ=17 SOFT=8086:24c6.MC97 CodecArchived=CXT CodecClass=CXT IDENT=hsfmodem Driver=hsfmodem-drivers For candidate modem in: 00:1f.6 0703 Modem: Intel Corporation 82801DB/DBL/DBM Primary device ID: 8086:24c6 Subsystem PCI_id 103c:3080 Softmodem codec or chipset from diagnostics: from Archives: CXT, a Conexant type using hsfmodem software. CXTnn is a generic for all CXTnumbers, with Linuxant hsfmodem software support. Support type needed or chipset: hsfmodem Writing DOCs/Intel.txt For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt Modem support packages from Linuxant include resources for compiling drivers. If an installer package matching your kernel_version is not provided, just install a generic code package. From http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php download hsfmodem-7.80.02.05full_k2.6.35_25_generic_ubuntu_i386.deb.zip Under Linux unpack with: $ unzip hsfmodem*.zip Then install with: $ sudo dpkg -i hsfmodem*.deb Subsequently, the modem should be found with $ sudo wvdialconf /etc/wvdial.conf Edit in your personal information with: $ sudo gedit /etc/wvdial.conf and try dialing out with: $ sudo wvdial. See DOCs/Testing.txt for details. The directions following below need only be pursued, if the above procedures are not adequate. Start at http://www.linuxant.com/drivers/hsf/downloads-license.php to find the hsfmodem package matching your System. For several Linux distros, there are precompiled drivers matched to specific kernels. These have within the FileName, your KernelVersion: 2.6.35_25_generic They can be found through http://www.linuxant.com/drivers/hsf/full/downloads.php A more precise location may be given a few paragraphs below. If an EXACT Match with your your KernelVersion is not found, one of the "Generic packages with source" near the bottom of the page must be used. Downloaded packages must be moved into the Linux partition (home folder is OK) and unzipped with: unzip hsf*.zip The installation command for a .deb suffic packages is, with root/adm permission: sudo dpkg -i hsf*.deb while for .rpm suffix it is, with: rpm -i hsf*.rpm Read DOCs/Conexant.txt Writing DOCs/Conexant.txt Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.4.5 and the compiler used in kernel assembly: 4.4.5 linux-headers-2.6.35-25-generic resources needed for compiling are not manifestly ready! The patch utility is needed for compiling ALSA drivers, and possibly others. If compiling is necessary packages must be installed, providing: linux-headers-2.6.35-25-generic If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 273248 2010-07-10 04:41 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port. Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------