Olemis, You are running Ubuntu Lucid 64 bit and there seems to be a problem finding a driver for your modem(s). scanModem shows several devices and a contradictory statement that a modem was not found amoung your pci devices: Candidate PCI devices with modem chips are: 00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller (rev 06) 00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 05) High Definition Audio cards can host modem chips. For candidate card in slot 00:16.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:16.0 8086:3b64 10cf:152b Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller Modem interrupt assignment and sharing: --- Bootup diagnostics for card in PCI slot 00:16.0 ---- [ 0.826436] pci 0000:00:16.0: reg 10 64bit mmio: [0xf0905800-0xf090580f] [ 0.826505] pci 0000:00:16.0: PME# supported from D0 D3hot D3cold [ 0.826512] pci 0000:00:16.0: PME# disabled The PCI slot 00:16.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:3b56 10cf:1531 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio Modem interrupt assignment and sharing: 22: 7347 682 1727 1704 IO-APIC-fasteoi HDA Intel --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- [ 0.826731] pci 0000:00:1b.0: reg 10 64bit mmio: [0xf0900000-0xf0903fff] [ 0.826796] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold [ 0.826802] pci 0000:00:1b.0: PME# disabled [ 28.312425] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22 [ 28.313629] HDA Intel 0000:00:1b.0: setting latency timer to 64 [ 28.510486] input: HDA Digital PCBeep as /devices/pci0000:00/0000:00:1b.0/input/input10 The PCI slot 00:1b.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. === Finished firmware and bootup diagnostics, next deducing cogent software. === A candidate modem is not transparent among the PCI devices: A section of scanModem posts a way to find out modem chipset using Windows if installed on your machine use it and send us the information: If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. From the Driver Details TAB, copy out the VENdor and DEVice information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. And last but not least your modem could be supported by linuxant drivers, but first check to see if you can send further information to us to determine the modem. If your modem is supported through linuxant drivers, they are 64 bit competent as this line from scanModem reports: Some modem drivers can only be used in 32 bit modem on x86_64 systems, while some others are competent on x86_64 Systems. Cases are: 1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem controllers. In both cases, 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component. 2) For USB modems using the slusb.ko driver. 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component 3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are x86_64 competent. 4) agrsm packages for LSI/AgereSystems softmodems are not competent on x86_64 systems. Regards, Antonio On Fri, Feb 4, 2011 at 12:14 PM, Olemis Lang <olemis@xxxxxxxxx> wrote: > Hi all ! > > Months ago I managed to ask some questions through this list and > install a soft-modem . > I send you this message hoping you'll be able to help me this time > once again (and also that this time it will be as easy as before ;o). > > Attached is Modem.txt file generated by scanModem tool > > Thnx in advance ! > > -- > Regards, > > Olemis. > > Blog ES: http://simelo-es.blogspot.com/ > Blog EN: http://simelo-en.blogspot.com/ > > Featured article: >