I just reinstalled my OS to be 32bits. But I dont see any light on ModemData. --~--~---------~--~---------~--~---------~--~---------~--~---------~--~------- -- Luis Fernando Gramajo P. http://www.guatewireless.org --~--~---------~--~---------~--~---------~--~---------~--~---------~--~-------
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.31-14-generic-pae With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Ubuntu , ALSA_version=1.0.20 Linux version 2.6.31-14-generic-pae (buildd@rothera) (gcc version 4.4.1 (Ubuntu 4.4.1-4ubuntu8) ) #48-Ubuntu SMP Fri Oct 16 15:22:42 UTC 2009 scanModem update of: 2010_05_29 Distrib_ID=Ubuntu DistribCodeName=karmic AptRepositoryStem=http://gt.archive.ubuntu.com/ubuntu/ Presently install your Linux Distributions dkms package. It provides for automated driver updates, following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: snd_hda_intel If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx Candidate PCI devices with modem chips are: 03:00.0 Modem: Device 00b9:5451 00:1b.0 Audio device: Intel Corporation 82801JI (ICH10 Family) HD Audio Controller High Definition Audio cards can host modem chips. For candidate card in slot 03:00.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 03:00.0 00b9:5451 00a5:5451 Modem: Device 00b9:5451 Modem interrupt assignment and sharing: 16: 0 0 IO-APIC-fasteoi uhci_hcd:usb3 --- Bootup diagnostics for card in PCI slot 03:00.0 ---- [ 0.182191] pci 0000:03:00.0: reg 10 32bit mmio: [0xfe370000-0xfe37ffff] [ 0.182233] pci 0000:03:00.0: PME# supported from D3hot D3cold [ 0.182237] pci 0000:03:00.0: PME# disabled [ 0.757307] serial 0000:03:00.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16 [ 0.757313] serial 0000:03:00.0: PCI INT A disabled The PCI slot 03:00.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:3a3e 103c:3664 Audio device: Intel Corporation 82801JI Modem interrupt assignment and sharing: 22: 223 218 IO-APIC-fasteoi HDA Intel --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- [ 0.181145] pci 0000:00:1b.0: reg 10 64bit mmio: [0xfe9f4000-0xfe9f7fff] [ 0.181182] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold [ 0.181186] pci 0000:00:1b.0: PME# disabled [ 5.837043] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22 [ 5.837068] HDA Intel 0000:00:1b.0: setting latency timer to 64 [ 5.971955] input: HDA Digital PCBeep as /devices/pci0000:00/0000:00:1b.0/input/input5 The PCI slot 00:1b.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. === Finished firmware and bootup diagnostics, next deducing cogent software. === A candidate modem is not transparent among the PCI devices: ------------------------------------------------ 00:02.0 VGA compatible controller: Intel Corporation 4 Series Chipset Integrated Graphics Controller (rev 03) 00:02.1 Display controller: Intel Corporation 4 Series Chipset Integrated Graphics Controller (rev 03) 00:1b.0 Audio device: Intel Corporation 82801JI (ICH10 Family) HD Audio Controller 00:1f.2 IDE interface: Intel Corporation 82801JI (ICH10 Family) 4 port SATA IDE Controller 00:1f.3 SMBus: Intel Corporation 82801JI (ICH10 Family) SMBus Controller 00:1f.5 IDE interface: Intel Corporation 82801JI (ICH10 Family) 2 port SATA IDE Controller 02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 03) 03:00.0 Modem: Device 00b9:5451 ------------------------------------------------ with USB, bridge, and RAM devices not displayed. If a High Definition Audio card is present, if might be hosted on the Subsystem. If your modem is an external USB type, connected by an external serial cable, or mounted internally on an ISA card, then scanModem would not access it. Try with Root permission $ sudo wvdialconf /etc/wvdial.conf to detect these modem types and some USB modems. If the detection is successful, read the DOCs/wvdial.txt . Edit the /etc/wvdial.conf with Root permission: sudo gedit /etc/wvdial.conf will be able to dial out with Root permission: sudo wvdial Many modems for which scanModem fails have Conexant chips. From http://www.linuxant.com/drivers/modemident.php get the ListModem tool, which will report on Conexant chipset modems If the above tests fail, please provide any independent information available on your modem. If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. From the Driver Details TAB, copy out the VENdor and DEVice information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. Predictive diagnostics for card in bus 00:1b.0: Modem chipset not detected on NAME="Audio device: Intel Corporation 82801JI " CLASS=0403 PCIDEV=8086:3a3e SUBSYS=103c:3664 IRQ=22 For candidate modem in: 00:1b.0 0403 Audio device: Intel Corporation 82801JI Primary device ID: 8086:3a3e Support type needed or chipset: Predictive diagnostics for card in bus 03:00.0: Modem chipset not detected on NAME="Modem: Device 00b9:5451" CLASS=0703 PCIDEV=00b9:5451 SUBSYS=00a5:5451 IRQ=16 HDA2=00:1b.0 For candidate modem in: 03:00.0 0703 Modem: Device 00b9:5451 Primary device ID: 00b9:5451 Support type needed or chipset: The base of the UDEV device file system is: /dev/.udev The kernel was compiled with gcc version 4.4.1 and a compiler is not installed The code linking utility, ld, may be needed and is provided in the binutils package If compiling is necessary packages must be installed, providing: gcc-4.4 If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 277352 2009-02-20 11:25 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port. Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------