Joe, Near the bottom of http://www.linuxant.com/drivers/hsf/full/downloads.php use the hsfmodem-7.80.02.06x86_64full.tar.gz Unpack with $ tar zxf hsfmodem*.tar.gz Instructions in the unpacked folder have to be excecuted with: $ sudo COMMAND MarvS On Fri, Nov 5, 2010 at 10:00 AM, Joe Baptista <baptista@xxxxxxxxxxxxxx> wrote: > Please find below appended a copy of my ModemData.txt and dmesg.txt > > The problem I am having is two fold. > > According to instructions in ModemData.txt appended below I should > install the package > hsfmodem-7.80.02.06full_k2.6.31_22_server_ubuntu_i386.deb.zip > > I was unable to find this package on the site. So I tried installing > the highest version number available > hsfmodem_7.80.02.06full_k2.6.31_17_generic_ubuntu_i386.deb > > That did not work. Here is the output from my attempt. > > baptista@laptop:~/Modem$ sudo dpkg -i hsfmodem*.deb > dpkg: error processing > hsfmodem_7.80.02.06full_k2.6.31_17_generic_ubuntu_i386.deb > (--install): > Âpackage architecture (i386) does not match system (amd64) > Errors were encountered while processing: > Âhsfmodem_7.80.02.06full_k2.6.31_17_generic_ubuntu_i386.deb > > So I assume I need a package for amd64. Is this available? Any > alternate fixes? Any ideas. > > Much thanks in advance for any help. > > joe baptista > > [ModemData.txt] > -------------------------- ÂSystem information ---------------------------- > CPU=x86_64, ÂUbuntu , ÂALSA_version=1.0.20 > Linux version 2.6.31-22-server (buildd@allspice) (gcc version 4.4.1 > (Ubuntu 4.4.1-4ubuntu9) ) #67-Ubuntu SMP Sat Oct 16 19:03:54 UTC 2010 > ÂscanModem update of: Â2010_05_29 > > Distrib_ID=Ubuntu > DistribCodeName=karmic > AptRepositoryStem=http://us.archive.ubuntu.com/ubuntu/ > > > The dkms driver upgrade utilities are installed, > > > Some modem drivers can only be used in 32 bit modem on x86_64 systems, > while some others are competent on x86_64 Systems. ÂCases are: > 1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html > for the snd-hda-intel audio+modem driver. Also applicable to AC97 > modem controllers. > In both cases, 32 bit libraries must be installed to support the > slmodemd helper having a precompiled 32 bit component. > 2) For USB modems using the slusb.ko driver. 32 bit libraries must be > installed to support the slmodemd helper having a precompiled 32 bit > component > 3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes > are x86_64 competent. > 4) agrsm packages for LSI/AgereSystems softmodems are not competent on > x86_64 systems. > > ÂThere are no blacklisted modem drivers in /etc/modprobe* Âfiles > > ÂPotentially useful modem drivers now loaded are: >    snd_hda_intel > > Attached USB devices are: > ÂID 09da:0006 A4 Tech Co., Ltd Optical Mouse WOP-35 / Trust 450L Optical Mouse > ÂID 0518:0001 EzKEY Corp. USB to PS2 Adaptor v1.09 > ÂID 0bda:0158 Realtek Semiconductor Corp. Mass Stroage Device > ÂID 04f2:b091 Chicony Electronics Co., Ltd > ÂID 0a5c:3503 Broadcom Corp. > ÂID 0a5c:3502 Broadcom Corp. > ÂID 0a5c:200a Broadcom Corp. Bluetooth dongle > ÂID 05dc:a400 Lexar Media, Inc. JumpDrive trade; Pro 40-501 > ÂID 0a5c:3500 Broadcom Corp. > ÂID 04cc:1521 Philips Semiconductors USB 2.0 Hub > If a cellphone is not detected, see > http://ubuntuforums.org/archive/index.php/t-878554.html > A sample report is: > http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html > > If a USB modem or cellphone is attached and was not detected, please > provide available information in your request to discuss@xxxxxxxxxxxxx > > Candidate PCI devices with modem chips are: > 00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio > Controller (rev 03) > High Definition Audio cards can host modem chips. > > For candidate card in slot 00:1b.0, firmware information and bootup > diagnostics are: > ÂPCI slot    PCI ID     ÂSubsystemID   Name > Â----------   ---------    ---------    -------------- > Â00:1b.0    Â8086:293e    103c:360b    Audio device: Intel Corporation 82801I > > ÂModem interrupt assignment and sharing: > Â22:   Â27164   Â71675  IO-APIC-fasteoi  HDA Intel > Â--- Bootup diagnostics for card in PCI slot 00:1b.0 ---- > [  Â0.382969] pci 0000:00:1b.0: reg 10 64bit mmio: [0xd4700000-0xd4703fff] > [  Â0.383029] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold > [  Â0.383034] pci 0000:00:1b.0: PME# disabled > [  22.438624] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, > low) -> IRQ 22 > [  22.438690] HDA Intel 0000:00:1b.0: setting latency timer to 64 > [  22.594783] input: HDA Intel Mic as > /devices/pci0000:00/0000:00:1b.0/sound/card0/input12 > [  22.594871] input: HDA Intel Mic as > /devices/pci0000:00/0000:00:1b.0/sound/card0/input13 > [  22.594932] input: HDA Intel Headphone as > /devices/pci0000:00/0000:00:1b.0/sound/card0/input14 > [26048.991338] HDA Intel 0000:00:1b.0: PCI INT A disabled > [26049.617556] HDA Intel 0000:00:1b.0: restoring config space at > offset 0x3 (was 0x0, writing 0x10) > [26049.617562] HDA Intel 0000:00:1b.0: restoring config space at > offset 0x1 (was 0x100006, writing 0x100002) > [26050.401421] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, > low) -> IRQ 22 > [26050.401426] HDA Intel 0000:00:1b.0: setting latency timer to 64 > [28591.050364] HDA Intel 0000:00:1b.0: PCI INT A disabled > [28591.689561] HDA Intel 0000:00:1b.0: restoring config space at > offset 0x3 (was 0x0, writing 0x10) > [28591.689567] HDA Intel 0000:00:1b.0: restoring config space at > offset 0x1 (was 0x100006, writing 0x100002) > [28592.455398] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, > low) -> IRQ 22 > [28592.455403] HDA Intel 0000:00:1b.0: setting latency timer to 64 > > ÂThe PCI slot 00:1b.0 of the modem card may be disabled early in > Âa bootup process, Âbut then enabled later. If modem drivers load > Âbut the Âmodem is not responsive, read DOCs/Bootup.txt about possible fixes. > ÂSend dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx > Âif help is needed. > > > > ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== > The ALSA packages provide audio support and also drivers for some modems. > ALSA diagnostics are written during bootup to /proc/asound/ folders. > > The modem cards detected by "aplay -l" Âare: None > > > The /proc/asound/pcm file reports: > ----------------------- > 00-00: CONEXANT Analog : CONEXANT Analog : playback 1 : capture 1 > 00-01: Conexant Digital : Conexant Digital : playback 1 > 00-03: INTEL HDMI : INTEL HDMI : playback 1 > > about /proc/asound/cards: > ------------------------ > Â0 [Intel     Â]: HDA-Intel - HDA Intel >           ÂHDA Intel at 0xd4700000 irq 22 > ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== > The ALSA packages provide audio support and also drivers for some modems. > ALSA diagnostics are written during bootup to /proc/asound/ folders. > > The modem cards detected by "aplay -l" Âare: None > > > The /proc/asound/pcm file reports: > ----------------------- > 00-00: CONEXANT Analog : CONEXANT Analog : playback 1 : capture 1 > 00-01: Conexant Digital : Conexant Digital : playback 1 > 00-03: INTEL HDMI : INTEL HDMI : playback 1 > > about /proc/asound/cards: > ------------------------ > Â0 [Intel     Â]: HDA-Intel - HDA Intel >           ÂHDA Intel at 0xd4700000 irq 22 > > ÂPCI slot 00:1b.0 has a High Definition Audio Card > ÂThe drivers are in the kernel modules tree at: > Â/lib/modules/2.6.31-22-server/kernel/sound/pci/hda/snd-hda-intel.ko > /lib/modules/2.6.31-15-server/kernel/sound/pci/hda/snd-hda-intel.ko > /lib/modules/2.6.31-14-generic/kernel/sound/pci/hda/snd-hda-intel.ko > /lib/modules/2.6.31-22-generic/kernel/sound/pci/hda/snd-hda-intel.ko > /lib/modules/2.6.31-16-server/kernel/sound/pci/hda/snd-hda-intel.ko > /lib/modules/2.6.31-17-generic/kernel/sound/pci/hda/snd-hda-intel.ko > /lib/modules/2.6.31-21-generic/kernel/sound/pci/hda/snd-hda-intel.ko > /lib/modules/2.6.31-20-generic/kernel/sound/pci/hda/snd-hda-intel.ko > /lib/modules/2.6.31-19-server/kernel/sound/pci/hda/snd-hda-intel.ko > /lib/modules/2.6.31-17-server/kernel/sound/pci/hda/snd-hda-intel.ko > /lib/modules/2.6.31-15-generic/kernel/sound/pci/hda/snd-hda-intel.ko > /lib/modules/2.6.31-20-server/kernel/sound/pci/hda/snd-hda-intel.ko > /lib/modules/2.6.31-16-generic/kernel/sound/pci/hda/snd-hda-intel.ko > /lib/modules/2.6.31-21-server/kernel/sound/pci/hda/snd-hda-intel.ko > /lib/modules/2.6.31-19-generic/kernel/sound/pci/hda/snd-hda-intel.ko > > ÂThe HDA diagnostics did not recognize a modem chip on the audio subsystem, > Âthough a Conexant chip modem might not be recognized. > > === Finished firmware and bootup diagnostics, next deducing cogent software. === > > Predictive Âdiagnostics for card in bus 00:1b.0: >    ÂModem chipset Âdetected on > NAME="Audio device: Intel Corporation 82801I " > CLASS=0403 > PCIDEV=8086:293e > SUBSYS=103c:360b > IRQ=22 > HDA2=00:1b.0 > SOFT=8086:293e.HDA > IDENT=hsfmodem > Driver=hsfmodem-drivers
