Jorge, scanModem reports that your Modem would be served by hsfmodem drivers from linuxant, but there is also another problem: For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:27d8 103c:30a5 Audio device: Intel Corporation 82801G Modem interrupt assignment and sharing: 22: 75772 IO-APIC-fasteoi HDA Intel --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- [ 0.393716] pci 0000:00:1b.0: reg 10 64bit mmio: [0xd0340000-0xd0343fff] [ 0.393779] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold [ 0.393784] pci 0000:00:1b.0: PME# disabled [ 24.349543] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22 [ 24.349595] HDA Intel 0000:00:1b.0: setting latency timer to 64 [ 4128.524167] HDA Intel 0000:00:1b.0: PCI INT A disabled [ 4128.736227] HDA Intel 0000:00:1b.0: restoring config space at offset 0x1 (was 0x100106, writing 0x100102) [ 4129.255714] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22 [ 4129.255722] HDA Intel 0000:00:1b.0: setting latency timer to 64 [ 4137.460166] HDA Intel 0000:00:1b.0: PCI INT A disabled [ 4137.648229] HDA Intel 0000:00:1b.0: restoring config space at offset 0x1 (was 0x100106, writing 0x100102) [ 4138.167718] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22 [ 4138.167725] HDA Intel 0000:00:1b.0: setting latency timer to 64 [10446.620164] HDA Intel 0000:00:1b.0: PCI INT A disabled [10446.820228] HDA Intel 0000:00:1b.0: restoring config space at offset 0x1 (was 0x100106, writing 0x100102) [10447.339825] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22 [10447.339832] HDA Intel 0000:00:1b.0: setting latency timer to 64 [10456.420162] HDA Intel 0000:00:1b.0: PCI INT A disabled [10456.608228] HDA Intel 0000:00:1b.0: restoring config space at offset 0x1 (was 0x100106, writing 0x100102) [10457.127851] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22 [10457.127859] HDA Intel 0000:00:1b.0: setting latency timer to 64 The PCI slot 00:1b.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. * since the kernel he is running is a bit older, the hsf driver for that kernel should be present * Predictive diagnostics for card in bus 00:1b.0: Modem chipset detected on NAME="Audio device: Intel Corporation 82801G " CLASS=0403 PCIDEV=8086:27d8 SUBSYS=103c:30a5 IRQ=22 HDA2=00:1b.0 SOFT=8086:27d8.HDA ArchivedChip=0x14f12bfa CodecClass=14f1 IDENT=hsfmodem Driver=hsfmodem-drivers For candidate modem in: 00:1b.0 0403 Audio device: Intel Corporation 82801G Primary device ID: 8086:27d8 Subsystem PCI_id 103c:30a5 Softmodem codec or chipset from diagnostics: from Archives: 0x14f12bfa Support type needed or chipset: hsfmodem Writing DOCs/Intel.txt For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt For all code packages from Linuxant.com, either a driver set matching the boot kernel will be installed, or the drivers will first be compiled and then installed. The expert on modem software for Linux is "Support (Jonathan)" <modem.support@xxxxxxxxxxxx> From http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php download hsfmodem-7.80.02.06full_k2.6.31_15_generic_ubuntu_i386.deb.zip Under Linux unpack with: $ unzip hsfmodem*.zip Then install with: $ sudo dpkg -i hsfmodem*.deb Subsequently, the modem should be found with $ sudo wvdialconf /etc/wvdial.conf Edit in your personal information with: $ sudo gedit /etc/wvdial.conf and try dialing out with: $ sudo wvdial. See DOCs/Testing.txt for details. Regards, Antonio 2010/10/3 Jorge Irving Sorondo Rodríguez <jsorondo@xxxxxxxxx>: > -------------------------- System information ---------------------------- > CPU=i686, Ubuntu , ALSA_version=1.0.20 > Linux version 2.6.31-15-generic (buildd@rothera) (gcc version 4.4.1 > (Ubuntu 4.4.1-4ubuntu8) ) #50-Ubuntu SMP Tue Nov 10 14:54:29 UTC 2009 > scanModem update of: 2010_05_29 > > Distrib_ID=Ubuntu > DistribCodeName=karmic > > > The dkms driver upgrade utilities are installed, > > There are no blacklisted modem drivers in /etc/modprobe* files > > Potentially useful modem drivers now loaded are: > snd_hda_intel > > If a USB modem or cellphone is attached and was not detected, please > provide available information in your request to discuss@xxxxxxxxxxxxx > > Candidate PCI devices with modem chips are: > 00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High > Definition Audio Controller (rev 01) > High Definition Audio cards can host modem chips. > > For candidate card in slot 00:1b.0, firmware information and bootup > diagnostics are: > PCI slot PCI ID SubsystemID Name > ---------- --------- --------- -------------- > 00:1b.0 8086:27d8 103c:30a5 Audio device: Intel Corporation 82801G > > Modem interrupt assignment and sharing: > 22: 75772 IO-APIC-fasteoi HDA Intel > --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- > [ 0.393716] pci 0000:00:1b.0: reg 10 64bit mmio: [0xd0340000-0xd0343fff] > [ 0.393779] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold > [ 0.393784] pci 0000:00:1b.0: PME# disabled > [ 24.349543] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, > low) -> IRQ 22 > [ 24.349595] HDA Intel 0000:00:1b.0: setting latency timer to 64 > [ 4128.524167] HDA Intel 0000:00:1b.0: PCI INT A disabled > [ 4128.736227] HDA Intel 0000:00:1b.0: restoring config space at > offset 0x1 (was 0x100106, writing 0x100102) > [ 4129.255714] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, > low) -> IRQ 22 > [ 4129.255722] HDA Intel 0000:00:1b.0: setting latency timer to 64 > [ 4137.460166] HDA Intel 0000:00:1b.0: PCI INT A disabled > [ 4137.648229] HDA Intel 0000:00:1b.0: restoring config space at > offset 0x1 (was 0x100106, writing 0x100102) > [ 4138.167718] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, > low) -> IRQ 22 > [ 4138.167725] HDA Intel 0000:00:1b.0: setting latency timer to 64 > [10446.620164] HDA Intel 0000:00:1b.0: PCI INT A disabled > [10446.820228] HDA Intel 0000:00:1b.0: restoring config space at > offset 0x1 (was 0x100106, writing 0x100102) > [10447.339825] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, > low) -> IRQ 22 > [10447.339832] HDA Intel 0000:00:1b.0: setting latency timer to 64 > [10456.420162] HDA Intel 0000:00:1b.0: PCI INT A disabled > [10456.608228] HDA Intel 0000:00:1b.0: restoring config space at > offset 0x1 (was 0x100106, writing 0x100102) > [10457.127851] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, > low) -> IRQ 22 > [10457.127859] HDA Intel 0000:00:1b.0: setting latency timer to 64 > > The PCI slot 00:1b.0 of the modem card may be disabled early in > a bootup process, but then enabled later. If modem drivers load > but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. > Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx > if help is needed. > > > > ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== > The ALSA packages provide audio support and also drivers for some modems. > ALSA diagnostics are written during bootup to /proc/asound/ folders. > > The modem cards detected by "aplay -l" are: None > > > The /proc/asound/pcm file reports: > ----------------------- > 00-00: CONEXANT Analog : CONEXANT Analog : playback 1 : capture 1 > 00-01: Conexant Digital : Conexant Digital : playback 1 > > about /proc/asound/cards: > ------------------------ > 0 [Intel ]: HDA-Intel - HDA Intel > HDA Intel at 0xd0340000 irq 22 > > PCI slot 00:1b.0 has a High Definition Audio Card > The drivers are in the kernel modules tree at: > /lib/modules/2.6.31-15-generic/kernel/sound/pci/hda/snd-hda-intel.ko > /lib/modules/2.6.31-14-generic/kernel/sound/pci/hda/snd-hda-intel.ko > > The HDA diagnostics did not recognize a modem chip on the audio subsystem, > though a Conexant chip modem might not be recognized. > > === Finished firmware and bootup diagnostics, next deducing cogent software. === > > Predictive diagnostics for card in bus 00:1b.0: > Modem chipset detected on > NAME="Audio device: Intel Corporation 82801G " > CLASS=0403 > PCIDEV=8086:27d8 > SUBSYS=103c:30a5 > IRQ=22 > HDA2=00:1b.0 > SOFT=8086:27d8.HDA > ArchivedChip=0x14f12bfa > CodecClass=14f1 > IDENT=hsfmodem > Driver=hsfmodem-drivers > > For candidate modem in: 00:1b.0 > 0403 Audio device: Intel Corporation 82801G > Primary device ID: 8086:27d8 > Subsystem PCI_id 103c:30a5 > Softmodem codec or chipset from diagnostics: > from Archives: 0x14f12bfa > > > > Support type needed or chipset: hsfmodem > > > Writing DOCs/Intel.txt > > For owners of a Dell PCs with Conexant HSF modems, a driver source > package with full speed enabled is available, but requires driver > compiling. Read DOCs/Conexant.txt > > > For all code packages from Linuxant.com, either a driver set matching > the boot kernel will be installed, > or the drivers will first be compiled and then installed. The expert > on modem software for Linux is > "Support (Jonathan)" <modem.support@xxxxxxxxxxxx> > > From http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php > download hsfmodem-7.80.02.06full_k2.6.31_15_generic_ubuntu_i386.deb.zip > Under Linux unpack with: > $ unzip hsfmodem*.zip > Then install with: > $ sudo dpkg -i hsfmodem*.deb > Subsequently, the modem should be found with > $ sudo wvdialconf /etc/wvdial.conf > Edit in your personal information with: > $ sudo gedit /etc/wvdial.conf > and try dialing out with: > $ sudo wvdial. > See DOCs/Testing.txt for details. > > The directions following below need only be pursued, if the above > procedures are not adequate. > > Start at http://www.linuxant.com/drivers/hsf/downloads-license.php to find the > hsfmodem package matching your System. For several Linux distros, there are > precompiled drivers matched to specific kernels. These have within the FileName, > your KernelVersion: 2.6.31_15_generic > They can be found through > http://www.linuxant.com/drivers/hsf/full/downloads.php > A more precise location may be given a few paragraphs below. > If an EXACT Match with your your KernelVersion is not found, the needed drivers > will be auto compiled anyway. Alternatively, one of the > "Generic packages with source" near the bottom of the page must be used. > Downloaded packages must be moved into the Linux partition (home folder is OK) > and unzipped with: > unzip hsf*.zip > The installation command for a .deb suffic packages is, with root/adm > permission: > sudo dpkg -i hsf*.deb > while for .rpm suffix it is, with: > rpm -i hsf*.rpm > Read DOCs/Conexant.txt > > Writing DOCs/Conexant.txt > > > Completed candidate modem analyses. > > The base of the UDEV device file system is: /dev/.udev > > Versions adequately match for the compiler installed: 4.4.1 > and the compiler used in kernel assembly: 4.4.1 > > > > Minimal compiling resources appear complete: > make utility - /usr/bin/make > Compiler version 4.4 > linuc_headers base folder /lib/modules/2.6.31-15-generic/build > > However some compilations and executable functions may need additional files, > in the FileNames.h (so called kernel "h"eaders) collection installed > in /usr/include/ . > For martian_modem, additional required packages are needed. The also > required headers of package libc6 are commonly installed by default. > Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev > packages, for kernels 2.6.24 and later versions. > In not included on your install CD, search for them at > http://packages.ubuntu.com > or comparable Repository for other Linux distros. > When compiling ALSA drivers, the utility "patch" will also be needed. > > > > > If a driver compilation fails, with message including some lack of > some FileName.h (stdio.h for example), then > Some additional kernel-header files need installation to /usr/include. > The minimal additional packages are libc6-dev > and any of its dependents, under Ubuntu linux-libc-dev > > If an alternate ethernet connection is available, > $ apt-get update > $ apt-get -s install linux-kernel-devel > will install needed packages. > For Debian/Ubuntu related distributions, run the following command to > display the needed package list: > > Otherwise packages have to be found through http://packages.ubuntu.com > Once downloaded and transferred into a Linux partition, > they can be installed alltogether with: > $ sudo dpkg -i *.deb > > > Checking pppd properties: > -rwsr-xr-- 1 root dip 277352 2009-02-20 12:25 /usr/sbin/pppd > > In case of an "error 17" "serial loopback" problem, see: > http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html > > To enable dialout without Root permission do: > $ su - root (not for Ubuntu) > sudo chmod a+x /usr/sbin/pppd > or under Ubuntu related Linuxes > sudo chmod a+x /usr/sbin/pppd > > Checking settings of: /etc/ppp/options > asyncmap 0 > noauth > crtscts > lock > hide-password > modem > proxyarp > lcp-echo-interval 30 > lcp-echo-failure 4 > noipx > > In case of a message like: > Warning: Could not modify /etc/ppp/pap-secrets: Permission denied > see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html > > For guidance on FAX usage, get from > http://linmodems.technion.ac.il/packages/ get faxing.tar.gz > It has samples for a modem using port /dev/ttySL0, which must be > changed to match your modem's port. > > Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 eth1 > Which can interfere with Browser naviagation. > > Don't worry about the following, it is for experts should trouble > shooting be necessary. > ========================================================== > > Checking for modem support lines: > -------------------------------------- > /device/modem symbolic link: > slmodemd created symbolic link /dev/ttySL0: > Within /etc/udev/ files: > > Within /etc/modprobe.conf files: > /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 > /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 > /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in > order to blacklist unwanted modem drivers > /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem > /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem > Within any ancient /etc/devfs files: > > Within ancient kernel 2.4.n /etc/module.conf files: > > --------- end modem support lines -------- >