Unable to get dial up modem working - ModemData.txt: Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.28-19-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Ubuntu , ALSA_version=1.0.18 Linux version 2.6.28-19-generic (buildd@vernadsky) (gcc version 4.3.3 (Ubuntu 4.3.3-5ubuntu4) ) #64-Ubuntu SMP Wed Aug 18 20:55:57 UTC 2010 scanModem update of: 2010_05_29 Distrib_ID=Ubuntu DistribCodeName=jaunty AptRepositoryStem=http://za.archive.ubuntu.com/ubuntu/ Presently install your Linux Distributions dkms package. It provides for automated driver updates, following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: cdc_acm snd_hda_intel Attached USB devices are: ID 0402:5602 ALi Corp. Video Camera Controller ID 0458:003a KYE Systems Corp. (Mouse Systems) If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx Candidate PCI devices with modem chips are: 00:14.2 Audio device: ATI Technologies Inc IXP SB4x0 High Definition Audio Controller (rev 01) High Definition Audio cards can host modem chips. For candidate card in slot 00:14.2, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:14.2 1002:437b 1002:437b Audio device: ATI Technologies Inc IXP SB4x0 High Definition Audio Controller Modem interrupt assignment and sharing: 16: 7477684 IO-APIC-fasteoi HDA Intel --- Bootup diagnostics for card in PCI slot 00:14.2 ---- [ 0.620685] pci 0000:00:14.2: reg 10 64bit mmio: [0xd0000000-0xd0003fff] [ 0.620740] pci 0000:00:14.2: PME# supported from D0 D3hot D3cold [ 0.620746] pci 0000:00:14.2: PME# disabled [ 13.655805] HDA Intel 0000:00:14.2: PCI INT A -> GSI 16 (level, low) -> IRQ 16 The PCI slot 00:14.2 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The modem cards detected by "aplay -l" are: card 0: SB [HDA ATI SB], device 6: Si3054 Modem [Si3054 Modem] The /proc/asound/pcm file reports: ----------------------- 00-00: ALC883 Analog : ALC883 Analog : playback 1 : capture 1 00-01: ALC883 Digital : ALC883 Digital : playback 1 00-02: ALC883 Analog : ALC883 Analog : capture 1 00-06: Si3054 Modem : Si3054 Modem : playback 1 : capture 1 about /proc/asound/cards: ------------------------ 0 [SB ]: HDA-Intel - HDA ATI SB HDA ATI SB at 0xd0000000 irq 16 PCI slot 00:14.2 has a High Definition Audio Card The drivers are in the kernel modules tree at: /lib/modules/2.6.28-19-generic/kernel/sound/pci/hda/snd-hda-intel.ko /lib/modules/2.6.28-11-generic/kernel/sound/pci/hda/snd-hda-intel.ko The modem codec file for the HDA card is: /proc/asound/card0/codec#0 -------------------------------------------------------- Codec: LSI Si3054 Address: 0 Vendor Id: 0x11c13026 Subsystem Id: 0x10250101 Revision Id: 0x100700 Modem Function Group: 0x1 The audio card hosts a softmodem chip: 0x11c13026 The softmodem chip 0x11c13026 is in principle supported by the COMM support of slmodemd and the joint snd-hda-intel audio+modem driver, begun with ALSA version 1.0.13. For HDA cards with ALC883 chips, an upgrade to ALSA verions 1.0.15 way be necessary. Instructions for Upgrading snd-hda-intel and its dependent driver set are at: http://linmodems.technion.ac.il/bigarch/archive-eighth/msg00838.html 11c13026 modems may alternatively be supported by the software from Vendor 11c1, LSI Inc (formerly Agere Systems) providing the driver pair agrmodem + agrserial, provided by the most current package agrsm-11c11040-version at http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ If not a Conexant modem, the driver snd-hda-intel with its dependent drivers: snd_hda_intel 436276 3 snd_pcm 83076 2 snd_hda_intel,snd_pcm_oss snd 62756 15 snd_hda_intel,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device snd_page_alloc 16904 2 snd_hda_intel,snd_pcm ---------- provide audio + modem support with the modem chip residing on the subsystem. Any particular card can host any one of several soft modem chips. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 00:14.2: Modem chipset detected on NAME="Audio device: ATI Technologies Inc IXP SB4x0 High Definition Audio Controller " CLASS=0403 PCIDEV=1002:437b SUBSYS=1002:437b IRQ=16 HDA2=00:14.2 SOFT=1002:437b.HDA HDAchipVendorID=11c1 CHIP=0x11c13026 IDENT=slmodemd SLMODEMD_DEVICE=hw:0,6 Driver=snd-hda-intel package=agrsm-11c11040 For candidate modem in: 00:14.2 0403 Audio device: ATI Technologies Inc IXP SB4x0 High Definition Audio Controller Primary device ID: 1002:437b Subsystem PCI_id 1002:437b Softmodem codec or chipset from diagnostics: 0x11c13026 from Archives: The HDA card softmodem chip is 0x11c13026 Support type needed or chipset: slmodemd supporting the snd-hda-intel audio+modem driver An ALSA (Advanced Linux Sound Architecture) modem driver: snd-hda-intel provides Low Level support enabling contact with the modem hardware. For all BUT Conexant chip soft modems (using hsfmodem software) complementary High Level support is through a Smartlink utility: slmodemd Download from http://linmodems.technion.ac.il/packages/smartlink/ the package SLMODEMD_gcc4.3_alsa1.0.18.tar.gz having a compiled slmodemd. Unpack under Linux with: $ tar zxf SLMODEMD_gcc4.3_alsa1.0.18.tar.gz and read instructions therein. But briefly, the modem is setup with command: sudo slmodemd -c YOUR_COUNTRY --alsa hw:0,6 reporting dynamic creation of ports: /dev/ttySL0 --> /dev/pts/N , with N some number Read DOCs/Smartlink.txt and Modem/DOCs/YourSystem.txt for follow through guidance. Writing DOCs/Smartlink.txt ============ end Smartlink section ===================== The AgereSystems/LSI agrsm code supports compiling of a agrmodem + agrserial driver pair. There are a few different chipsets which use this driver pair, but they use different code resources: Chipsets KV* PackageNames (most current as of November 2009) ---------------------------------------------------------------------------------------------- 11c1:048c and 11c1:048f 2.6.29 agrsm048pci-2.1.60_20100108_i386.deb or agrsm048pci-2.1.60_20100108.tar.gz 11c1:0620 2.6.31 agrsm06pci-2.1.80_20100106_i386.deb or agrsm06pci-2.1.80~20100106.tar.gz !! 11c11040 (on HDA audio cards) 2.6.31 agrsm-11c11040_20091225_i386.deb or agrsm-11c11040-2.1.80~20091225.tar.bz2 !! All available at: http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ Additionally there are; automation & testing agrsm-tools_0.0.1_all.deb or agrsm-tools-0.0.1-2.noarch.rpm General background agrsm_howto.txt ------------------------------------------------------------------------------------------------ * KV == latest kernel release with a reported success !! Latest update with major credit to Nikolay Zhuravlev But see conflict issue: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg02753.html For the 11c11040 chip with kernels 2.6.31 and later a change in a modules loading settingmay be necessary. Within the file /etc/modprobe.d/alsa-base.conf (or equivalent for your Distro), change the phrase: options snd-hda-intel power_save=10 to: options snd-hda-intel power_save=0 or the agrsm drivers will not function. For Ubuntu related systems this can be done with: $ sudo gedit /etc/modprobe.d/alsa-base.conf Report from Bjorn Wielens: Please note- trying to load the modules on a OpenSuSE 11.2 system gives an error about the module_version symbol. Using: # modprobe --force agrmodem # modprobe --force agrserial is necessary to load the drivers, and does not appear to cause ill effects. All of the above packages are dkms competent. This means that if your Linux distros dkms package is previously installed, if provides for future updates matching forthcoming kernels. -------------- end Agere Systems section ------------------- Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.3.3 and the compiler used in kernel assembly: 4.3.3 The patch utility is needed for compiling ALSA drivers, and possibly others. Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.3 linuc_headers base folder /lib/modules/2.6.28-19-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 277352 2009-02-20 19:25 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ ; get faxing.tar.gz It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port. Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 wlan0 wmaster0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines -------- -- ---------------------------------------- Kamnandi Web Hosting http://www.kamnandi.co.za -------------------------------------------
