Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.32-24-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Ubuntu , ALSA_version=1.0.21 Linux version 2.6.32-24-generic (buildd@rothera) (gcc version 4.4.3 (Ubuntu 4.4.3-4ubuntu5) ) #39-Ubuntu SMP Wed Jul 28 06:07:29 UTC 2010 scanModem update of: 2010_05_29 Distrib_ID=Ubuntu DistribCodeName=lucid AptRepositoryStem=http://us.archive.ubuntu.com/ubuntu/ Presently install your Linux Distributions dkms package. It provides for automated driver updates, following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: Attached USB devices are: ID 046d:c016 Logitech, Inc. M-UV69a/HP M-UV96 Optical Wheel Mouse ID 0781:5406 SanDisk Corp. Cruzer Micro 1/2/4GB Flash Drive If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx Candidate PCI devices with modem chips are: 00:1e.3 Modem: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) AC'97 Modem Controller (rev 03) 03:01.5 Communication controller: Texas Instruments PCI6515 SmartCard Controller High Definition Audio cards can host modem chips. For candidate card in slot 00:1e.3, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1e.3 8086:266d 14f1:5423 Modem: Intel Corporation 82801FB/FBM/FR/FW/FRW Modem interrupt assignment and sharing: 17: 0 IO-APIC-fasteoi uhci_hcd:usb3 --- Bootup diagnostics for card in PCI slot 00:1e.3 ---- [ 0.165248] pci 0000:00:1e.3: reg 10 io port: [0xee00-0xeeff] [ 0.165257] pci 0000:00:1e.3: reg 14 io port: [0xec80-0xecff] [ 0.165306] pci 0000:00:1e.3: PME# supported from D0 D3hot D3cold [ 0.165311] pci 0000:00:1e.3: PME# disabled [ 0.389410] serial 0000:00:1e.3: PCI INT B -> GSI 17 (level, low) -> IRQ 17 [ 0.389418] serial 0000:00:1e.3: PCI INT B disabled The PCI slot 00:1e.3 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. For candidate card in slot 03:01.5, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 03:01.5 104c:8038 1028:0182 Communication controller: Texas Instruments PCI6515 SmartCard Controller Modem interrupt assignment and sharing: 15: 5405 IO-APIC-edge ata_piix --- Bootup diagnostics for card in PCI slot 03:01.5 ---- [ 0.166041] pci 0000:03:01.5: reg 10 32bit mmio: [0xdfcfc000-0xdfcfcfff] [ 0.166051] pci 0000:03:01.5: reg 14 32bit mmio: [0xdfcfd000-0xdfcfdfff] [ 0.166112] pci 0000:03:01.5: supports D1 D2 [ 0.166115] pci 0000:03:01.5: PME# supported from D0 D1 D2 D3hot [ 0.166122] pci 0000:03:01.5: PME# disabled The PCI slot 03:01.5 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The modem cards detected by "aplay -l" are: None The /proc/asound/pcm file reports: ----------------------- 00-00: Intel ICH : Intel ICH6 : playback 1 : capture 1 00-01: Intel ICH - MIC ADC : Intel ICH6 - MIC ADC : capture 1 00-02: Intel ICH - MIC2 ADC : Intel ICH6 - MIC2 ADC : capture 1 00-03: Intel ICH - ADC2 : Intel ICH6 - ADC2 : capture 1 00-04: Intel ICH - IEC958 : Intel ICH6 - IEC958 : playback 1 about /proc/asound/cards: ------------------------ 0 [ICH6 ]: ICH4 - Intel ICH6 Intel ICH6 with STAC9750,51 at irq 16 ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The modem cards detected by "aplay -l" are: None The /proc/asound/pcm file reports: ----------------------- 00-00: Intel ICH : Intel ICH6 : playback 1 : capture 1 00-01: Intel ICH - MIC ADC : Intel ICH6 - MIC ADC : capture 1 00-02: Intel ICH - MIC2 ADC : Intel ICH6 - MIC2 ADC : capture 1 00-03: Intel ICH - ADC2 : Intel ICH6 - ADC2 : capture 1 00-04: Intel ICH - IEC958 : Intel ICH6 - IEC958 : playback 1 about /proc/asound/cards: ------------------------ 0 [ICH6 ]: ICH4 - Intel ICH6 Intel ICH6 with STAC9750,51 at irq 16 New HCF.HSF device 104c:8038 === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 00:1e.3: Modem chipset detected on NAME="Modem: Intel Corporation 82801FB/FBM/FR/FW/FRW " CLASS=0703 PCIDEV=8086:266d SUBSYS=14f1:5423 IRQ=17 SOFT=8086:266d.MC97 CodecArchived=CXT CodecClass=CXT IDENT=hsfmodem Driver=hsfmodem-drivers For candidate modem in: 00:1e.3 0703 Modem: Intel Corporation 82801FB/FBM/FR/FW/FRW Primary device ID: 8086:266d Subsystem PCI_id 14f1:5423 Softmodem codec or chipset from diagnostics: from Archives: CXT, a Conexant type using hsfmodem software. CXTnn is a generic for all CXTnumbers, with Linuxant hsfmodem software support. Support type needed or chipset: hsfmodem For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt For all code packages from Linuxant.com, either a driver set matching the boot kernel will be installed, or the drivers will first be compiled and then installed. The expert on modem software for Linux is "Support (Jonathan)" <modem.support@xxxxxxxxxxxx> From http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php download hsfmodem-7.80.02.06full_k2.6.32_24_generic_ubuntu_i386.deb.zip Under Linux unpack with: $ unzip hsfmodem*.zip Then install with: $ sudo dpkg -i hsfmodem*.deb Subsequently, the modem should be found with $ sudo wvdialconf /etc/wvdial.conf Edit in your personal information with: $ sudo gedit /etc/wvdial.conf and try dialing out with: $ sudo wvdial. See DOCs/Testing.txt for details. The directions following below need only be pursued, if the above procedures are not adequate. Start at http://www.linuxant.com/drivers/hsf/downloads-license.php to find the hsfmodem package matching your System. For several Linux distros, there are precompiled drivers matched to specific kernels. These have within the FileName, your KernelVersion: 2.6.32_24_generic They can be found through http://www.linuxant.com/drivers/hsf/full/downloads.php A more precise location may be given a few paragraphs below. If an EXACT Match with your your KernelVersion is not found, the needed drivers will be auto compiled anyway. Alternatively, one of the "Generic packages with source" near the bottom of the page must be used. Downloaded packages must be moved into the Linux partition (home folder is OK) and unzipped with: unzip hsf*.zip The installation command for a .deb suffic packages is, with root/adm permission: sudo dpkg -i hsf*.deb while for .rpm suffix it is, with: rpm -i hsf*.rpm Read DOCs/Conexant.txt Writing DOCs/Conexant.txt Predictive diagnostics for card in bus 03:01.5: Modem chipset detected on NAME="Communication controller: Texas Instruments PCI6515 SmartCard Controller" package="both hcfpcimodem and hsfmodem" CLASS=0780 PCIDEV=104c:8038 SUBSYS=1028:0182 IRQ=5 CodecClass=CXT IDENT=HCF.HSF For candidate modem in: 03:01.5 0780 Communication controller: Texas Instruments PCI6515 SmartCard Controller Primary device ID: 104c:8038 Support type needed or chipset: HCF.HSF For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt 104c:8038 could be either a HSF or HCF Conexant modem, because of ambiguous use of the PCI ID by modem assemblers. First try the hcfpcimodem package. If the installation aborts, then use the hsfmodem package. Read DOCs/Conexant.txt for details and Modem/DOCs/YourSystem.txt for follow through guidance. For all code packages from Linuxant.com, either a driver set matching the boot kernel will be installed, or the drivers will first be compiled and then installed. The expert on modem software for Linux is "Support (Jonathan)" <modem.support@xxxxxxxxxxxx> From http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php download hsfmodem-7.80.02.06full_k2.6.32_24_generic_ubuntu_i386.deb.zip Under Linux unpack with: $ unzip hsfmodem*.zip Then install with: $ sudo dpkg -i hsfmodem*.deb Subsequently, the modem should be found with $ sudo wvdialconf /etc/wvdial.conf Edit in your personal information with: $ sudo gedit /etc/wvdial.conf and try dialing out with: $ sudo wvdial. See DOCs/Testing.txt for details. The directions following below need only be pursued, if the above procedures are not adequate. Start at http://www.linuxant.com/drivers/hsf/downloads-license.php to find the hsfmodem package matching your System. For several Linux distros, there are precompiled drivers matched to specific kernels. These have within the FileName, your KernelVersion: 2.6.32_24_generic They can be found through http://www.linuxant.com/drivers/hsf/full/downloads.php A more precise location may be given a few paragraphs below. If an EXACT Match with your your KernelVersion is not found, the needed drivers will be auto compiled anyway. Alternatively, one of the "Generic packages with source" near the bottom of the page must be used. Downloaded packages must be moved into the Linux partition (home folder is OK) and unzipped with: unzip hsf*.zip The installation command for a .deb suffic packages is, with root/adm permission: sudo dpkg -i hsf*.deb while for .rpm suffix it is, with: rpm -i hsf*.rpm Read DOCs/Conexant.txt Writing DOCs/Conexant.txt Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.4.3 and the compiler used in kernel assembly: 4.4.3 The patch utility is needed for compiling ALSA drivers, and possibly others. Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.4 linuc_headers base folder /lib/modules/2.6.32-24-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port. Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------