i have tried for several days to get this to work. please help. thank you -------------------------- System information ---------------------------- CPU=i686, Ubuntu , ALSA_version=1.0.21 Linux version 2.6.32-21-generic (buildd@rothera) (gcc version 4.4.3 (Ubuntu 4.4.3-4ubuntu5) ) #32-Ubuntu SMP Fri Apr 16 08:10:02 UTC 2010 scanModem update of: 2010_05_29 Distrib_ID=Ubuntu DistribCodeName=lucid AptRepositoryStem=http://us.archive.ubuntu.com/ubuntu/ Presently install your Linux Distributions dkms package. It provides for automated driver updates, following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: Attached USB devices are: ID 0461:4d75 Primax Electronics, Ltd ID 0a5c:4503 Broadcom Corp. ID 0a5c:4502 Broadcom Corp. ID 04b8:084d Seiko Epson Corp. ID 0a5c:4500 Broadcom Corp. BCM2046B1 USB 2.0 Hub (part of BCM2046 Bluetooth) ID 1516:1213 CompUSA If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx Candidate PCI devices with modem chips are: 02:0b.0 Communication controller: Agere Systems LT WinModem (rev 02) High Definition Audio cards can host modem chips. For candidate card in slot 02:0b.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 02:0b.0 11c1:044e 1235:044e Communication controller: Agere Systems LT WinModem Modem interrupt assignment and sharing: 23: 993 IO-APIC-fasteoi ehci_hcd:usb1 --- Bootup diagnostics for card in PCI slot 02:0b.0 ---- [ 0.116077] pci 0000:02:0b.0: reg 10 32bit mmio: [0xe8100400-0xe81004ff] [ 0.116086] pci 0000:02:0b.0: reg 14 io port: [0x2800-0x2807] [ 0.116095] pci 0000:02:0b.0: reg 18 io port: [0x2400-0x24ff] [ 0.116137] pci 0000:02:0b.0: supports D2 [ 0.116140] pci 0000:02:0b.0: PME# supported from D2 D3hot D3cold [ 0.116145] pci 0000:02:0b.0: PME# disabled The PCI slot 02:0b.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 02:0b.0: Modem chipset detected on NAME="Communication controller: Agere Systems LT WinModem " CLASS=0780 PCIDEV=11c1:044e SUBSYS=1235:044e IRQ=3 IDENT=Agere.DSP For candidate modem in: 02:0b.0 0780 Communication controller: Agere Systems LT WinModem Primary device ID: 11c1:044e Support type needed or chipset: Agere.DSP The modem has a Lucent/Agere/LSI Mars or Apollo DSP (digital signal processing) chipset. Support packages for 2.6.n kernels are at: http://linmodems.technion.ac.il/packages/ltmodem/kernel-2.6/martian/ http://packages.debian.org/sid/martian-modem-source/ Always use the most update for kernels after 2.6.20, currently martian-full-20080625.tar.gz For kernels 2.6.20 and less, usr martian-full-20080407.tar.gz. See DOCs/AgereDSP.txt for Details. At http://linmodems.technion.ac.il/packages/ltmodem/kernel-2.6/martian/ get the martian-full-20080625.tar.gz and follow Readme-NOW.html 0x044e -- Mars 3 Mercury data fax only -------------- end Agere Systems section ------------------- Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.4.3 and the compiler used in kernel assembly: 4.4.3 The patch utility is needed for compiling ALSA drivers, and possibly others. Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.4 linuc_headers base folder /lib/modules/2.6.32-21-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port. Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines -------- -- Aaron