Hatem, scanModem reports that you have an agrsm-11c11040 modem. However, since you are running 64 bit linux, the modem does not have any drivers: /* There is no agrsm software support for x86_64 systems, through the modem may be supported on Intel/i386 installations, which do more slowly service x86_64 processors. */ Predictive diagnostics for card in bus 00:1b.0: Modem chipset detected on NAME="Audio device: Intel Corporation 82801I " CLASS=0403 PCIDEV=8086:293e SUBSYS=103c:30f7 IRQ=34 HDA2=00:1b.0 SOFT=8086:293e.HDA HDAchipVendorID=11c1 CHIP=0x11c11040 IDENT=agrsm Driver=agrsm package=agrsm-11c11040 For candidate modem in: 00:1b.0 0403 Audio device: Intel Corporation 82801I Primary device ID: 8086:293e Subsystem PCI_id 103c:30f7 Softmodem codec or chipset from diagnostics: 0x11c11040 from Archives: The HDA card softmodem chip is 0x11c11040 Support type needed or chipset: agrsm Writing DOCs/Intel.txt There is no agrsm software support for x86_64 systems, through the modem may be supported on Intel/i386 installations, which do more slowly service x86_64 processors. Regards, Antonio On 7/8/10, Hatem Hasan <hat.hasan@xxxxxxxxx> wrote: > Dear volunteer, > > I need help as I'm beginner in linux. > I'm using 64-bit Ubuntu lucid on my HP laptop, and i need to recognize > my modem and install its required drivers. > I've run scanModem tool and attached here the ModemData.txt > I appreciate your help in understanding how to know the needed modem > driver and making it running. > > Thanks in advance. > > Kind regards, > > Hatem Hasan > hat.hasan@xxxxxxxxx >