Don, scanModem reports that your modem 11c1:0620 agrsm would be supported if you install 32 bit linux, but you have 64 bit machine which is unsupported at this time. Predictive diagnostics for card in bus 01:07.0: Modem chipset detected on NAME="Communication controller: Agere Systems Lucent V.92 Data/Fax Modem" CLASS=0780 PCIDEV=11c1:0620 SUBSYS=11c1:0620 IRQ=10 HDA2=00:08.0 IDENT=agrsm For candidate modem in: 01:07.0 0780 Communication controller: Agere Systems Lucent V.92 Data/Fax Modem Primary device ID: 11c1:0620 Support type needed or chipset: agrsm There is no agrsm software support for x86_64 systems, through the modem may be supported on Intel/i386 installations, which do more slowly servce x86_64 processors. Regards. Antonio On 7/8/10, Don Baldwin <db@xxxxxxxxxxxxxx> wrote: > How would I get this modem to work? > > Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List > Server, > as HTML can contain viruses. Use as the email Subject Line: > YourName, YourCountry kernel 2.6.32-23-generic > With this Subject Line cogent experts will be alerted, and useful case > names > left in the Archive. > YourCountry will enable Country specific guidance. Linux experts in > YourCountry > > can be found through: http://www.linux.org/groups/index.html. > They will know your Country's modem code, which may be essential for dialup > service. > Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet > Provider mail filters. > So in a day, also check the Archived responses at http://www.linmodems.org > -------------------------- System information ---------------------------- > CPU=x86_64, Ubuntu , ALSA_version=1.0.21 > Linux version 2.6.32-23-generic (buildd@yellow) (gcc version 4.4.3 (Ubuntu > 4.4.3-4ubuntu5) ) #37-Ubuntu SMP Fri Jun 11 08:03:28 UTC 2010 > scanModem update of: 2010_05_29 > > Distrib_ID=Ubuntu > DistribCodeName=lucid > AptRepositoryStem=http://us.archive.ubuntu.com/ubuntu/ > > > The dkms driver upgrade utilities are installed, > > > Some modem drivers can only be used in 32 bit modem on x86_64 systems, > while some others are competent on x86_64 Systems. Cases are: > 1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html > for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem > controllers. > In both cases, 32 bit libraries must be installed to support the slmodemd > helper > having a precompiled 32 bit component. > 2) For USB modems using the slusb.ko driver. 32 bit libraries must be > installed > to support the slmodemd helper having a precompiled 32 bit component > 3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are > x86_64 > competent. > 4) agrsm packages for LSI/AgereSystems softmodems are not competent on > x86_64 > systems. > > There are no blacklisted modem drivers in /etc/modprobe* files > > Potentially useful modem drivers now loaded are: > snd_hda_intel > > Attached USB devices are: > ID 04eb:e033 Northstar Systems, Inc. > ID 1bcf:000a Sunplus Innovation Technology Inc. > ID 04eb:e030 Northstar Systems, Inc. > ID 413c:2005 Dell Computer Corp. RT7D50 Keyboard > ID 0bda:0152 Realtek Semiconductor Corp. Mass Storage Device > ID 093a:2700 Pixart Imaging, Inc. > If a cellphone is not detected, see > http://ubuntuforums.org/archive/index.php/t-878554.html > A sample report is: > http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html > > If a USB modem or cellphone is attached and was not detected, please > provide available information in your request to discuss@xxxxxxxxxxxxx > > Candidate PCI devices with modem chips are: > 01:07.0 Communication controller: Agere Systems Lucent V.92 Data/Fax Modem > 00:08.0 Audio device: nVidia Corporation MCP79 High Definition Audio (rev > b1) > High Definition Audio cards can host modem chips. > > For candidate card in slot 01:07.0, firmware information and bootup > diagnostics > are: > PCI slot PCI ID SubsystemID Name > ---------- --------- --------- -------------- > 01:07.0 11c1:0620 11c1:0620 Communication controller: Agere > Systems > Lucent V.92 Data/Fax Modem > > Modem interrupt assignment and sharing: > --- Bootup diagnostics for card in PCI slot 01:07.0 ---- > [ 0.708672] pci 0000:01:07.0: reg 10 io port: [0xc800-0xc8ff] > [ 0.708711] pci 0000:01:07.0: PME# supported from D3hot D3cold > [ 0.708715] pci 0000:01:07.0: PME# disabled > > The PCI slot 01:07.0 of the modem card may be disabled early in > a bootup process, but then enabled later. If modem drivers load > but the modem is not responsive, read DOCs/Bootup.txt about possible > fixes. > Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx > if help is needed. > > > For candidate card in slot 00:08.0, firmware information and bootup > diagnostics > are: > PCI slot PCI ID SubsystemID Name > ---------- --------- --------- -------------- > 00:08.0 10de:0ac0 1025:0168 Audio device: nVidia Corporation MCP79 > High Definition Audio > > > Modem interrupt assignment and sharing: > 20: 2321 0 538 0 IO-APIC-fasteoi > ohci_hcd:usb3, HDA Intel > --- Bootup diagnostics for card in PCI slot 00:08.0 ---- > [ 0.707082] pci 0000:00:08.0: reg 10 32bit mmio: [0xf9778000-0xf977bfff] > [ 0.707110] pci 0000:00:08.0: PME# supported from D3hot D3cold > [ 0.707113] pci 0000:00:08.0: PME# disabled > [ 14.265949] HDA Intel 0000:00:08.0: power state changed by ACPI to D0 > [ 14.265997] HDA Intel 0000:00:08.0: power state changed by ACPI to D0 > [ 14.266417] HDA Intel 0000:00:08.0: PCI INT A -> Link[LAZA] -> GSI 20 > (level, > low) -> IRQ 20 > [ 14.266463] HDA Intel 0000:00:08.0: setting latency timer to 64 > [ 16.252588] input: HDA Digital PCBeep as > /devices/pci0000:00/0000:00:08.0/input/input7 > > The PCI slot 00:08.0 of the modem card may be disabled early in > a bootup process, but then enabled later. If modem drivers load > but the modem is not responsive, read DOCs/Bootup.txt about possible > fixes. > Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx > if help is needed. > > > === Finished firmware and bootup diagnostics, next deducing cogent software. > === > > Predictive diagnostics for card in bus 01:07.0: > Modem chipset detected on > NAME="Communication controller: Agere Systems Lucent V.92 Data/Fax Modem" > CLASS=0780 > PCIDEV=11c1:0620 > SUBSYS=11c1:0620 > IRQ=10 > HDA2=00:08.0 > IDENT=agrsm > > For candidate modem in: 01:07.0 > 0780 Communication controller: Agere Systems Lucent V.92 Data/Fax Modem > Primary device ID: 11c1:0620 > Support type needed or chipset: agrsm > > > > > There is no agrsm software support for x86_64 systems, through the modem > may be > > supported on Intel/i386 installations, which do more slowly servce x86_64 > processors. > > > The AgereSystems/LSI agrsm code supports compiling of a agrmodem + agrserial > driver pair. > There are a few different chipsets which use this driver pair, but they use > different code resources: > Chipsets KV* PackageNames (most current as of November 2009) > ---------------------------------------------------------------------------------------------- > > 11c1:048c and 11c1:048f 2.6.29 > agrsm048pci-2.1.60_20100108_i386.deb > or agrsm048pci-2.1.60_20100108.tar.gz > 11c1:0620 2.6.31 agrsm06pci-2.1.80_20100106_i386.deb > or > agrsm06pci-2.1.80~20100106.tar.gz !! > 11c11040 (on HDA audio cards) 2.6.31 agrsm-11c11040_20091225_i386.deb or > agrsm-11c11040-2.1.80~20091225.tar.bz2 !! > All available at: > http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ > > Additionally there are; > automation & testing agrsm-tools_0.0.1_all.deb or > agrsm-tools-0.0.1-2.noarch.rpm > General background agrsm_howto.txt > ------------------------------------------------------------------------------------------------ > > * KV == latest kernel release with a reported success > !! Latest update with major credit to Nikolay Zhuravlev > But see conflict issue: > http://linmodems.technion.ac.il/bigarch/archive-nineth/msg02753.html > > For the 11c11040 chip with kernels 2.6.31 and later a change in a modules > loading settingmay be necessary. > Within the file /etc/modprobe.d/alsa-base.conf (or equivalent for your > Distro), change the phrase: > options snd-hda-intel power_save=10 > to: > options snd-hda-intel power_save=0 > or the agrsm drivers will not function. For Ubuntu related systems this > can > be done with: > $ sudo gedit /etc/modprobe.d/alsa-base.conf > > Report from Bjorn Wielens: > Please note- trying to load the modules on a OpenSuSE 11.2 system gives > an error about the module_version symbol. Using: > # modprobe --force agrmodem > # modprobe --force agrserial > is necessary to load the drivers, and does not appear to cause ill effects. > > > All of the above packages are dkms competent. This means that if your Linux > distros dkms package > is previously installed, if provides for future updates matching forthcoming > kernels. > > -------------- end Agere Systems section ------------------- > > > Predictive diagnostics for card in bus 00:08.0: > Modem chipset not detected on > NAME="Audio device: nVidia Corporation MCP79 High Definition Audio " > CLASS=0403 > PCIDEV=10de:0ac0 > SUBSYS=1025:0168 > IRQ=20 > > For candidate modem in: 00:08.0 > 0403 Audio device: nVidia Corporation MCP79 High Definition Audio > Primary device ID: 10de:0ac0 > Support type needed or chipset: > > > Completed candidate modem analyses. > > The base of the UDEV device file system is: /dev/.udev > > Versions adequately match for the compiler installed: 4.4.3 > and the compiler used in kernel assembly: 4.4.3 > > > > Minimal compiling resources appear complete: > make utility - /usr/bin/make > Compiler version 4.4 > linuc_headers base folder /lib/modules/2.6.32-23-generic/build > > However some compilations and executable functions may need additional > files, > in the FileNames.h (so called kernel "h"eaders) collection installed in > /usr/include/ . > For martian_modem, additional required packages are needed. The also > required > headers of package libc6 are commonly installed by default. > > Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev > packages, > for kernels 2.6.24 and later versions. > In not included on your install CD, search for them at > http://packages.ubuntu.com > or comparable Repository for other Linux distros. > When compiling ALSA drivers, the utility "patch" will also be needed. > > > > > If a driver compilation fails, with message including some lack of some > FileName.h (stdio.h for example), then > Some additional kernel-header files need installation to /usr/include. The > minimal additional packages are libc6-dev > and any of its dependents, under Ubuntu linux-libc-dev > > If an alternate ethernet connection is available, > $ apt-get update > $ apt-get -s install linux-kernel-devel > will install needed packages. > For Debian/Ubuntu related distributions, run the following command to > display > the needed package list: > > Otherwise packages have to be found through http://packages.ubuntu.com > Once downloaded and transferred into a Linux partition, > they can be installed alltogether with: > $ sudo dpkg -i *.deb > > Checking settings of: /etc/ppp/options > asyncmap 0 > noauth > crtscts > lock > hide-password > modem > proxyarp > lcp-echo-interval 30 > lcp-echo-failure 4 > noipx > > In case of a message like: > Warning: Could not modify /etc/ppp/pap-secrets: Permission denied > see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html > > For guidance on FAX usage, get from > http://linmodems.technion.ac.il/packages/ > get faxing.tar.gz > It has samples for a modem using port /dev/ttySL0, which must be changed to > match your modem's port. > > Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 wlan0 > Which can interfere with Browser naviagation. > > Don't worry about the following, it is for experts should trouble shooting > be > necessary. > ========================================================== > > Checking for modem support lines: > -------------------------------------- > /device/modem symbolic link: > slmodemd created symbolic link /dev/ttySL0: > Within /etc/udev/ files: > > Within /etc/modprobe.conf files: > /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to > blacklist unwanted modem drivers > /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem > /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem > /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 > /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 > Within any ancient /etc/devfs files: > > Within ancient kernel 2.4.n /etc/module.conf files: > > --------- end modem support lines -------- > > > Don Baldwin > AA2V > 503-208-6747 > >