Jonathan, scanModem reports that your modem (11c11040) would be supported but under 32 bit installation. Since you are using 64 bit, it has sadly no chance of working :( /* There is no agrsm software support for x86_64 systems, through the modem may be supported on Intel/i386 installations, which do more slowly servce x86_64 processors. Some modem drivers can only be used in 32 bit modem on x86_64 systems, while some others are competent on x86_64 Systems. Cases are: 1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem controllers. In both cases, 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component. 2) For USB modems using the slusb.ko driver. 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component 3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are x86_64 competent. 4) agrsm packages for LSI/AgereSystems softmodems are not competent on x86_64 systems. */ Predictive diagnostics for card in bus 00:1b.0: Modem chipset detected on NAME="Audio device: Intel Corporation 82801H " CLASS=0403 PCIDEV=8086:284b SUBSYS=103c:308a IRQ=16 HDA2=00:1b.0 SOFT=8086:284b.HDA HDAchipVendorID=11c1 CHIP=0x11c11040 IDENT=agrsm Driver=agrsm package=agrsm-11c11040 For candidate modem in: 00:1b.0 0403 Audio device: Intel Corporation 82801H Primary device ID: 8086:284b Subsystem PCI_id 103c:308a Softmodem codec or chipset from diagnostics: 0x11c11040 from Archives: The HDA card softmodem chip is 0x11c11040 Support type needed or chipset: agrsm Writing DOCs/Intel.txt There is no agrsm software support for x86_64 systems, through the modem may be supported on Intel/i386 installations, which do more slowly servce x86_64 processors. But if you install 32 bit version, you may get service for your modem. Regards, Antonio On 6/28/10, Jonathan Andrew Ong <jonathan.ong@xxxxxxxxxxxxxxx> wrote: > Hi All, > > I am on ubuntu 10.04 64 bit, and I attached the ModemData as mentioned > in the linmodem site. > > What driver do i need to make the modem work? > > Thanks, > Jonathan > -- >