Robert, You may try to get the modem: Predictive diagnostics for card in bus 03:01.0: Modem chipset detected on NAME="Communication controller: Agere Systems Venus Modem " CLASS=0780 PCIDEV=11c1:0480 SUBSYS=11c1:5656 IRQ=17 IDENT=Agere.Venus_serial_drivers For candidate modem in: 03:01.0 0780 Communication controller: Agere Systems Venus Modem Primary device ID: 11c1:0480 Support type needed or chipset: Agere.Venus_serial_drivers Using the native linux drivers. You will need to check by doing $ sudo wvdialconf /etc/wvdial.conf and hopefully it finds the modem port. Then you may edit file $ sudo gedit /etc/wvdial.conf and remove the ";" and add username/ISP phone/and password. First check to see if wvdialconf finds the modem. If the modem were not to respond for some reason or another, try to follow the advice provided by scanModem here: For candidate card in slot 03:01.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 03:01.0 11c1:0480 11c1:5656 Communication controller: Agere Systems Venus Modem Modem interrupt assignment and sharing: 17: 1 0 IO-APIC-fasteoi --- Bootup diagnostics for card in PCI slot 03:01.0 ---- [ 0.416396] pci 0000:03:01.0: reg 10 32bit mmio: [0xfebefc00-0xfebefcff] [ 0.416402] pci 0000:03:01.0: reg 14 io port: [0xe800-0xe8ff] [ 0.416408] pci 0000:03:01.0: reg 18 io port: [0xe400-0xe4ff] [ 0.416414] pci 0000:03:01.0: reg 1c io port: [0xe080-0xe087] [ 0.416436] pci 0000:03:01.0: supports D2 [ 0.416438] pci 0000:03:01.0: PME# supported from D2 D3hot D3cold [ 0.416441] pci 0000:03:01.0: PME# disabled [ 1.361374] serial 0000:03:01.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17 [ 1.361455] 0000:03:01.0: ttyS2 at I/O 0xe800 (irq = 17) is a 16550A The PCI slot 03:01.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. Regards, Antonio On 6/24/10, CPR-Greenville <cpr-greenville@xxxxxxxxxxxxx> wrote: > Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List > Server, > as HTML can contain viruses. Use as the email Subject Line: > YourName, YourCountry kernel 2.6.28-19-generic > With this Subject Line cogent experts will be alerted, and useful case > names left in the Archive. > YourCountry will enable Country specific guidance. Linux experts in > YourCountry > can be found through: http://www.linux.org/groups/index.html. > They will know your Country's modem code, which may be essential for > dialup service. > Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an > Internet Provider mail filters. > So in a day, also check the Archived responses at > http://www.linmodems.org > -------------------------- System information > ---------------------------- > CPU=i686, Ubuntu , ALSA_version=1.0.18 > Linux version 2.6.28-19-generic (buildd@palmer) (gcc version 4.3.3 > (Ubuntu 4.3.3-5ubuntu4) ) #61-Ubuntu SMP Wed May 26 23:35:15 UTC 2010 > scanModem update of: 2010_05_29 > > Distrib_ID=Ubuntu > DistribCodeName=jaunty > AptRepositoryStem=http://us.archive.ubuntu.com/ubuntu/ > > > Presently install your Linux Distributions dkms package. It provides for > automated driver updates, > following upgrade of your kernel. For details see > http://linux.dell.com/projects.shtml#dkms > > There are no blacklisted modem drivers in /etc/modprobe* files > > Potentially useful modem drivers now loaded are: > snd_hda_intel > > Attached USB devices are: > ID 045e:0009 Microsoft Corp. IntelliMouse > ID 046e:52ce Behavior Tech. Computer Corp. > If a cellphone is not detected, see > http://ubuntuforums.org/archive/index.php/t-878554.html > A sample report is: > http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html > > If a USB modem or cellphone is attached and was not detected, please > provide available information in your request to discuss@xxxxxxxxxxxxx > > Candidate PCI devices with modem chips are: > 03:00.0 Communication controller: Conexant Systems, Inc. Device 10b4 > (rev 89) > 03:01.0 Communication controller: Agere Systems Venus Modem (V90, > 56KFlex) > 00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High > Definition Audio Controller (rev 01) > High Definition Audio cards can host modem chips. > > For candidate card in slot 03:00.0, firmware information and bootup > diagnostics are: > PCI slot PCI ID SubsystemID Name > ---------- --------- --------- -------------- > 03:00.0 14f1:10b4 a0a0:010d Communication controller: Conexant Systems, > Inc. Device 10b4 > > Modem interrupt assignment and sharing: > --- Bootup diagnostics for card in PCI slot 03:00.0 ---- > [ 0.416327] pci 0000:03:00.0: reg 10 32bit mmio: > [0xfebf0000-0xfebfffff] > [ 0.416333] pci 0000:03:00.0: reg 14 io port: [0xec00-0xec07] > [ 0.416362] pci 0000:03:00.0: PME# supported from D0 D3hot D3cold > [ 0.416366] pci 0000:03:00.0: PME# disabled > > The PCI slot 03:00.0 of the modem card may be disabled early in > a bootup process, but then enabled later. If modem drivers load > but the modem is not responsive, read DOCs/Bootup.txt about possible > fixes. > Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx > if help is needed. > > > For candidate card in slot 03:01.0, firmware information and bootup > diagnostics are: > PCI slot PCI ID SubsystemID Name > ---------- --------- --------- -------------- > 03:01.0 11c1:0480 11c1:5656 Communication controller: Agere Systems > Venus Modem > > Modem interrupt assignment and sharing: > 17: 1 0 IO-APIC-fasteoi > --- Bootup diagnostics for card in PCI slot 03:01.0 ---- > [ 0.416396] pci 0000:03:01.0: reg 10 32bit mmio: > [0xfebefc00-0xfebefcff] > [ 0.416402] pci 0000:03:01.0: reg 14 io port: [0xe800-0xe8ff] > [ 0.416408] pci 0000:03:01.0: reg 18 io port: [0xe400-0xe4ff] > [ 0.416414] pci 0000:03:01.0: reg 1c io port: [0xe080-0xe087] > [ 0.416436] pci 0000:03:01.0: supports D2 > [ 0.416438] pci 0000:03:01.0: PME# supported from D2 D3hot D3cold > [ 0.416441] pci 0000:03:01.0: PME# disabled > [ 1.361374] serial 0000:03:01.0: PCI INT A -> GSI 17 (level, low) -> > IRQ 17 > [ 1.361455] 0000:03:01.0: ttyS2 at I/O 0xe800 (irq = 17) is a 16550A > > The PCI slot 03:01.0 of the modem card may be disabled early in > a bootup process, but then enabled later. If modem drivers load > but the modem is not responsive, read DOCs/Bootup.txt about possible > fixes. > Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx > if help is needed. > > > For candidate card in slot 00:1b.0, firmware information and bootup > diagnostics are: > PCI slot PCI ID SubsystemID Name > ---------- --------- --------- -------------- > 00:1b.0 8086:27d8 1462:7529 Audio device: Intel Corporation 82801G > > Modem interrupt assignment and sharing: > 16: 1839 1872 IO-APIC-fasteoi uhci_hcd:usb5, HDA Intel > --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- > [ 0.415441] pci 0000:00:1b.0: reg 10 64bit mmio: > [0xfe978000-0xfe97bfff] > [ 0.415467] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold > [ 0.415470] pci 0000:00:1b.0: PME# disabled > [ 7.479734] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 16 (level, low) > -> IRQ 16 > [ 7.479786] HDA Intel 0000:00:1b.0: setting latency timer to 64 > > The PCI slot 00:1b.0 of the modem card may be disabled early in > a bootup process, but then enabled later. If modem drivers load > but the modem is not responsive, read DOCs/Bootup.txt about possible > fixes. > Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx > if help is needed. > > > === Finished firmware and bootup diagnostics, next deducing cogent > software. === > > Predictive diagnostics for card in bus 03:00.0: > Modem chipset detected on > NAME="Communication controller: Conexant Systems, Inc. Device 10b4 " > CLASS=0780 > PCIDEV=14f1:10b4 > SUBSYS=a0a0:010d > IRQ=10 > HDA2=00:1b.0 > IDENT=hcfpcimodem > > For candidate modem in: 03:00.0 > 0780 Communication controller: Conexant Systems, Inc. Device 10b4 > Primary device ID: 14f1:10b4 > Support type needed or chipset: hcfpcimodem > > > > Writing DOCs/Intel.txt > > For owners of a Dell PCs with Conexant HSF modems, a driver source > package with full speed enabled is available, but requires driver > compiling. Read DOCs/Conexant.txt > > The modem requires a hcflinmodem package. > > For all code packages from Linuxant.com, either a driver set matching > the boot kernel will be installed, > or the drivers will first be compiled and then installed. The expert on > modem software for Linux is > "Support (Jonathan)" <modem.support@xxxxxxxxxxxx> > > From http://www.linuxant.com/drivers/hcf/full/downloads-ubuntu-x86.php > download > hcfpcimodem-7.80.02.06full_k2.6.28_19_generic_ubuntu_i386.deb.zip > Under Linux unpack with: > $ unzip hcfpcimodem*.zip > Then install with: > $ sudo dpkg -i hcfpcimodem*.deb > Subsequently, the modem should be found with > $ sudo wvdialconf /etc/wvdial.conf > Edit in your personal information with: > $ sudo gedit /etc/wvdial.conf > and try dialing out with: > $ sudo wvdial. > See DOCs/Testing.txt for details. > > The directions following below need only be pursued, if the above > procedures are not adequate. > 03:00.0 > 03:01.0 > Read DOCs/Conexant.txt > > Writing DOCs/Conexant.txt > > > > Predictive diagnostics for card in bus 03:01.0: > Modem chipset detected on > NAME="Communication controller: Agere Systems Venus Modem " > CLASS=0780 > PCIDEV=11c1:0480 > SUBSYS=11c1:5656 > IRQ=17 > IDENT=Agere.Venus_serial_drivers > > For candidate modem in: 03:01.0 > 0780 Communication controller: Agere Systems Venus Modem > Primary device ID: 11c1:0480 > Support type needed or chipset: Agere.Venus_serial_drivers > > > > > Predictive diagnostics for card in bus 00:1b.0: > Modem chipset not detected on > NAME="Audio device: Intel Corporation 82801G " > CLASS=0403 > PCIDEV=8086:27d8 > SUBSYS=1462:7529 > IRQ=16 > > For candidate modem in: 00:1b.0 > 0403 Audio device: Intel Corporation 82801G > Primary device ID: 8086:27d8 > Support type needed or chipset: > > > Completed candidate modem analyses. > > The base of the UDEV device file system is: /dev/.udev > > Versions adequately match for the compiler installed: 4.3.3 > and the compiler used in kernel assembly: 4.3.3 > > The patch utility is needed for compiling ALSA drivers, and possibly > others. > > > Minimal compiling resources appear complete: > make utility - /usr/bin/make > Compiler version 4.3 > linuc_headers base folder /lib/modules/2.6.28-19-generic/build > > However some compilations and executable functions may need additional > files, > in the FileNames.h (so called kernel "h"eaders) collection installed > in /usr/include/ . > For martian_modem, additional required packages are needed. The also > required headers of package libc6 are commonly installed by default. > Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev > packages, for kernels 2.6.24 and later versions. > In not included on your install CD, search for them at > http://packages.ubuntu.com > or comparable Repository for other Linux distros. > When compiling ALSA drivers, the utility "patch" will also be needed. > > > > > If a driver compilation fails, with message including some lack of some > FileName.h (stdio.h for example), then > Some additional kernel-header files need installation to /usr/include. > The minimal additional packages are libc6-dev > and any of its dependents, under Ubuntu linux-libc-dev > > If an alternate ethernet connection is available, > $ apt-get update > $ apt-get -s install linux-kernel-devel > will install needed packages. > For Debian/Ubuntu related distributions, run the following command to > display the needed package list: > > Otherwise packages have to be found through http://packages.ubuntu.com > Once downloaded and transferred into a Linux partition, > they can be installed alltogether with: > $ sudo dpkg -i *.deb > > > Checking pppd properties: > -rwsr-xr-- 1 root dip 277352 2009-02-20 12:25 /usr/sbin/pppd > > In case of an "error 17" "serial loopback" problem, see: > > http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html > > To enable dialout without Root permission do: > $ su - root (not for Ubuntu) > sudo chmod a+x /usr/sbin/pppd > or under Ubuntu related Linuxes > sudo chmod a+x /usr/sbin/pppd > > Checking settings of: /etc/ppp/options > asyncmap 0 > noauth > crtscts > lock > hide-password > modem > proxyarp > lcp-echo-interval 30 > lcp-echo-failure 4 > noipx > > In case of a message like: > Warning: Could not modify /etc/ppp/pap-secrets: Permission denied > see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html > > For guidance on FAX usage, get from > http://linmodems.technion.ac.il/packages/ get faxing.tar.gz > It has samples for a modem using port /dev/ttySL0, which must be changed > to match your modem's port. > > Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 > Which can interfere with Browser naviagation. > > Don't worry about the following, it is for experts should trouble > shooting be necessary. > ========================================================== > > Checking for modem support lines: > -------------------------------------- > /device/modem symbolic link: > slmodemd created symbolic link /dev/ttySL0: > Within /etc/udev/ files: > > Within /etc/modprobe.conf files: > /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 > /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 > /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order > to blacklist unwanted modem drivers > /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem > /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem > Within any ancient /etc/devfs files: > > Within ancient kernel 2.4.n /etc/module.conf files: > > --------- end modem support lines -------- > > I have a Multitec and a Aopen modem installed with Linux 9.2 running. > Can someone assist with getting one of the modems to communicate. I will > remove whichever modem is not used. > > Thanks, > > Robert > cpr-greenville@xxxxxxxxxxxxx > >