Debbie, Also report which package you installed. Both agrsm06pci-2.1.80_20100106_i386.deb agrsm-11c11040_20091225_i386.deb have USB support in principle. But the grsm06pci-2.1.80_20100106_i386.deb may be newer. Please do NOT change packages yet however. sud What are the outputs of: $ sudo modinfo agrmodem $ sudo modinfo agrserial MarvS scanModem maintainer On Wed, Jun 16, 2010 at 6:20 PM, Antonio Olivares <olivares14031@xxxxxxxxx> wrote: > Debbie, > > This is a usb modem right? When you are running agrsm-test: after > rebooting your machine, can you open another terminal/tab and run > $ sudo tail -f /var/log/messages > > and also run an output of > > $ dmesg | grep 'agr' > > and send that to us(list). This modem via usb has given users some headaches :( > > Regards, > > Antonio > > On 6/16/10, ddailey@xxxxxxxxx <ddailey@xxxxxxxxx> wrote: >> I am still working on trying to get dialup internet working in one way >> or another. I gave up on the laptop for now, because it would not >> upgrade. I think I finally got everything installed properly on my >> desktop computer, but it seems that wvdial cannot find my modem. >> Following are the results of running agrsm-test, sudo wvdialconf >> /etc/wvdial.conf, and sudo wvdial. I have also attached a copy of >> ModemData.txt for this computer. The drivers are loaded, the symbolic >> link has been created, and I have put the line "Modem = /dev/ttySAGR" >> into wvdial.conf, but still wvdial does not seem to be able to >> communicate with my usb modem. Can you please help me figure out what >> else I am missing? Or do I just have an odd chipset that is not >> supported? >> >> ------------------------------------------------------------------------------ >> >> agrsm-test: >> >> Loading drivers: >> >> Drivers loaded: >> agrserial 9981 0 >> agrmodem 1332700 1 >> snd 54148 17 >> agrmodem,snd_cmipci,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_opl3_lib,snd_hwdep,snd_mpu401_uart,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device >> >> and symbolic link created: >> lrwxrwxrwx 1 root root 12 2010-05-23 13:39 /dev/ttySAGR -> /dev/ttyAGS3 >> >> Checking for utility wvdialconf >> Found /usr/bin/wvdialconf, preparing to run: >> wvdialconf /etc/wvdial.conf >> A file /etc/wvdial.conf already exists, first renaming >> to /etc/wvdial.201005233905 >> >> ttyS0<*1>: ATQ0 V1 E1 -- failed with 2400 baud, next try: 9600 baud >> ttyS0<*1>: ATQ0 V1 E1 -- failed with 9600 baud, next try: 115200 baud >> ttyS0<*1>: ATQ0 V1 E1 -- and failed too at 115200, giving up. >> ttyS1<*1>: ATQ0 V1 E1 -- failed with 2400 baud, next try: 9600 baud >> ttyS1<*1>: ATQ0 V1 E1 -- failed with 9600 baud, next try: 115200 baud >> ttyS1<*1>: ATQ0 V1 E1 -- and failed too at 115200, giving up. >> Modem Port Scan<*1>: S2 S3 >> ttySAGR<*1>: ATQ0 V1 E1 -- failed with 2400 baud, next try: 9600 baud >> ttySAGR<*1>: ATQ0 V1 E1 -- failed with 9600 baud, next try: 115200 baud >> ttySAGR<*1>: ATQ0 V1 E1 -- and failed too at 115200, giving up. >> >> A reboot may be necessary before modem detection through: >> sudo modprobe agrserial >> Which will load agrmodem, agrserial and create the symbolic link needed >> for: >> sudo wvdialconf >> >> >> The installation record has been written to ./agrsm-test.txt >> >> ------------------------------------------------------------------------------ >> >> sudo wvdialconf /etc/wvdial.conf: >> >> Editing `/etc/wvdial.conf'. >> >> Scanning your serial ports for a modem. >> >> ttyS0<*1>: ATQ0 V1 E1 -- failed with 2400 baud, next try: 9600 baud >> ttyS0<*1>: ATQ0 V1 E1 -- failed with 9600 baud, next try: 115200 baud >> ttyS0<*1>: ATQ0 V1 E1 -- and failed too at 115200, giving up. >> ttyS1<*1>: ATQ0 V1 E1 -- failed with 2400 baud, next try: 9600 baud >> ttyS1<*1>: ATQ0 V1 E1 -- failed with 9600 baud, next try: 115200 baud >> ttyS1<*1>: ATQ0 V1 E1 -- and failed too at 115200, giving up. >> Modem Port Scan<*1>: S2 S3 >> ttySAGR<*1>: ATQ0 V1 E1 -- failed with 2400 baud, next try: 9600 baud >> ttySAGR<*1>: ATQ0 V1 E1 -- failed with 9600 baud, next try: 115200 baud >> ttySAGR<*1>: ATQ0 V1 E1 -- and failed too at 115200, giving up. >> >> >> Sorry, no modem was detected! Is it in use by another program? >> Did you configure it properly with setserial? >> >> Please read the FAQ at http://open.nit.ca/wiki/?WvDial >> >> If you still have problems, send mail to <wvdial-list@xxxxxxxxxxxx>. >> >> ------------------------------------------------------------------------------ >> >> sudo wvdial: >> >> --> WvDial: Internet dialer version 1.60 >> --> Initializing modem. >> --> Sending: ATZ >> --> Sending: ATQ0 >> --> Re-Sending: ATZ >> --> Modem not responding. >> >> ------------------------------------------------------------------------------ >> >> Since wvdial.conf could not be created automatically, I tried to >> manually edit it as follows: >> >> [Dialer Defaults] >> Init1 = ATZ >> Init2 = ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 >> Baud = 115200 >> Modem = /dev/ttySAGR >> Phone = xxxxxxx >> Password = xxxxxxx >> Username = xxxxxxx >> New PPPD = yes >> >> ------------------------------------------------------------------------------ >> Thanks. >> Debbie >> >> >> >> >