Campbell, Did you download hsfmodem drivers from linuxant? If you did, what errors did you get? Did you install alsa-1.0.23-a??? as they ask so that the drivers load correctly? http://www.linuxant.com/alsa-driver/archive/alsa-driver-linuxant-1.0.23.0/alsa-driver-linuxant_1.0.23.0_all.deb.zip scanModem reported the following: Predictive diagnostics for card in bus 02:01.0: Modem chipset detected on NAME="Communication controller: Conexant Systems, Inc. Device 2702 " CLASS=0780 PCIDEV=14f1:2702 SUBSYS=1043:8d89 IRQ=10 IDENT=hsfmodem Driver=hsfmodem-drivers For candidate modem in: 02:01.0 0780 Communication controller: Conexant Systems, Inc. Device 2702 Primary device ID: 14f1:2702 Support type needed or chipset: hsfmodem For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt From http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php download hsfmodem-7.80.02.05full_k2.6.32_22_generic_pae_ubuntu_i386.deb.zip Under Linux unpack with: $ unzip hsfmodem*.zip Then install with: $ sudo dpkg -i hsfmodem*.deb Subsequently, the modem should be found with $ sudo wvdialconf /etc/wvdial.conf Edit in your personal information with: $ sudo gedit /etc/wvdial.conf and try dialing out with: $ sudo wvdial. See DOCs/Testing.txt for details. The directions following below need only be pursued, if the above procedures are not adequate. Start at http://www.linuxant.com/drivers/hsf/downloads-license.php to find the hsfmodem package matching your System. For several Linux distros, there are precompiled drivers matched to specific kernels. These have within the FileName, your KernelVersion: 2.6.32_22_generic_pae They can be found through http://www.linuxant.com/drivers/hsf/full/downloads.php A more precise location may be given a few paragraphs below. If an EXACT Match with your your KernelVersion is not found, one of the "Generic packages with source" near the bottom of the page must be used. Downloaded packages must be moved into the Linux partition (home folder is OK) and unzipped with: unzip hsf*.zip The installation command for a .deb suffic packages is, with root/adm permission: sudo dpkg -i hsf*.deb while for .rpm suffix it is, with: rpm -i hsf*.rpm Read DOCs/Conexant.txt (*) Note for Ubuntu 9.04 and 8.04 users: Installing the alsa-driver-linuxant package is required before installing the HSF driver package. Users with non-HDA modems might prefer installing a generic package which doesn't depend on alsa-driver-linuxant. http://www.linuxant.com/alsa-driver/archive/alsa-driver-linuxant-1.0.23.0/alsa-driver-linuxant_1.0.23.0_all.deb.zip NOTE to Linxant: support: There appears to be no drivers for Ubuntu kernel 2.6.32 specifically: 2.6.32_22_generic_pae Campbell apply this part If your exact kernel version is not listed, we recommend that you upgrade to the latest available kernel for your distribution. If you are using a special enterprise/secure/SMP or custom (self-compiled) kernel, or the package does not work, you can try one of the generic packages with source instead. http://www.linuxant.com/drivers/hsf/full/archive/hsfmodem-7.80.02.06full/hsfmodem_7.80.02.06full_i386.deb.zip latest version available is for previous Ubuntu version: http://www.linuxant.com/drivers/hsf/full/archive/hsfmodem-7.80.02.06full/hsfmodem_7.80.02.06full_k2.6.31_17_generic_pae_ubuntu_i386.deb.zip Hope this helps, Antonio On 5/23/10, Campbell Boyd <campbell.boyd@xxxxxxxxxxxxxx> wrote: > Hi > > I recently moved to Ubuntu from XP on a Dell 4600 desktop box. Only > thing not working is the built-in modem wich worked under XP. I only > need it for dial-up backup to ADSL and the occasional fax. > > I no longer have XP on the box. > > I've run scanmodem and tried downloading recommended drivers but could > not get a clean installation of them. > > Latest Modemtat.txt attached with four lines at end from dmesg.txt with > "02:02.0" > > Any help much appreciated > > > Regards > > > > Campbell > 01324 714582 > >