Dr. Reiman, Sadly you describe a Motorola SM56 modem which scanModem reports as an INTEL537 modem which is unsupported in Linux :(, Read Modem/DOCs/InfoGeneral.txt about alternatives. Predictive diagnostics for card in bus 02:04.0: Modem chipset detected on NAME="Modem: SILICON Laboratories Intel 537 [Winmodem] " CLASS=0703 PCIDEV=1543:3052 SUBSYS=1543:3000 IRQ=17 HDA2=00:14.2 IDENT=Not_supported_under_Linux For candidate modem in: 02:04.0 0703 Modem: SILICON Laboratories Intel 537 [Winmodem] Primary device ID: 1543:3052 Support type needed or chipset: Not_supported_under_Linux Regards, Antonio On 4/22/10, Relman Ruiz Garcia <rrinor@xxxxxxxxxxxxxx> wrote: > April 22, 2010 > > Dear Sir/Madam, > > I need you to help me to install the internal modem: Motorola SM56 > Speakerphone modem (PCI) in my desktop computer. > Thank very much in advance for your help me, > Dr. Relman Ruiz > > I attached the ModemData.txt > > mailto:rrinor@xxxxxxxxxxxxxx > > -- > > Este mensaje le ha llegado mediante el servicio de correo electronico que > ofrece Infomed para respaldar el cumplimiento de las misiones del Sistema > Nacional de Salud. La persona que envia este correo asume el compromiso de > usar el servicio a tales fines y cumplir con las regulaciones establecidas > > Infomed: http://www.sld.cu/ >