Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.28-11-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Ubuntu , ALSA_version=1.0.18 Linux version 2.6.28-11-generic (buildd@rothera) (gcc version 4.3.3 (Ubuntu 4.3.3-5ubuntu4) ) #41-Ubuntu SMP Wed Apr 8 04:38:53 UTC 2009 scanModem update of: 2010_03_18 Distrib_ID=Ubuntu DistribCodeName=jaunty AptRepositoryStem=http://mm.archive.ubuntu.com/ubuntu/ Presently install your Linux Distributions dkms package. It provides for automated driver updates, following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: snd_hda_intel Attached USB devices are: ID 15d9:0a37 If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx Candidate PCI devices with modem chips are: 03:00.0 Modem: Motorola SM56 Data Fax Modem (rev 04) 00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 01) High Definition Audio cards can host modem chips. For candidate card in slot 03:00.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 03:00.0 1057:3052 1057:3020 Modem: Motorola SM56 Data Fax Modem Modem interrupt assignment and sharing: 16: 1414 1416 IO-APIC-fasteoi uhci_hcd:usb5, HDA Intel --- Bootup diagnostics for card in PCI slot 03:00.0 ---- [ 0.455692] pci 0000:03:00.0: reg 10 32bit mmio: [0xfebff000-0xfebfffff] [ 0.455700] pci 0000:03:00.0: reg 14 io port: [0xe800-0xe8ff] [ 0.455740] pci 0000:03:00.0: PME# supported from D0 D3hot D3cold [ 0.455745] pci 0000:03:00.0: PME# disabled [ 1.477054] serial 0000:03:00.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16 [ 1.477177] 0000:03:00.0: ttyS2 at I/O 0xe808 (irq = 16) is a 16450 [ 1.477259] 0000:03:00.0: ttyS3 at I/O 0xe810 (irq = 16) is a 8250 [ 1.477284] Couldn't register serial port 0000:03:00.0: -28 The PCI slot 03:00.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:27d8 1462:7529 Audio device: Intel Corporation 82801G Modem interrupt assignment and sharing: 16: 1414 1416 IO-APIC-fasteoi uhci_hcd:usb5, HDA Intel --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- [ 0.454585] pci 0000:00:1b.0: reg 10 64bit mmio: [0xfe978000-0xfe97bfff] [ 0.454617] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold [ 0.454623] pci 0000:00:1b.0: PME# disabled [ 8.339538] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16 [ 8.339686] HDA Intel 0000:00:1b.0: setting latency timer to 64 The PCI slot 00:1b.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 03:00.0: Modem chipset detected on NAME="Modem: Motorola SM56 Data Fax Modem " CLASS=0703 PCIDEV=1057:3052 SUBSYS=1057:3020 IRQ=16 HDA2=00:1b.0 IDENT=slamr For candidate modem in: 03:00.0 0703 Modem: Motorola SM56 Data Fax Modem Primary device ID: 1057:3052 Support type needed or chipset: slamr Writing DOCs/Intel.txt 1057:3052 has a Motorola chipset, poorly supported by Motorola itself However Zello discovered that drivers written to support Smartlink modems do support the 1057:3052 chipset!! It sufficed to add 1057:3052 to the list of modem cards recognized by the Smartlink slamr driver. There is a ungrab-winmodem driver used in conjunction with slamr, which must have 1057:3052 similarly added. See messages from Zello: http://linmodems.technion.ac.il/bigarch/archive-seventh/msg00846.html http://linmodems.technion.ac.il/bigarch/archive-seventh/msg00848.html and Alvaro Aguirre about the ungrab-winmodem fix: http://linmodems.technion.ac.il/bigarch/archive-seventh/msg00990.html For general guidance on ungrab-winmodem + slamr usage, read the DOCs/Smartlink.txt The modem is supported by the Smartlink plus the slmodemd helper utility. Read the DOCs/Smartlink.txt and Modem/DOCs/YourSystem.txt for follow through guidance. For kernels 2.6.31 the slamr driver is not (yet) functional, failing within at the Carrier Check function. Thus for service, retain a 2.6.30 or earlier kernel. For Ubuntu users this can be done by downloading the kernel from http://packages.ubuntu.com/jaunty/linux-image-2.6.28-16-generic and from http://linmodems.technion.ac.il/packages/smartlink/Ubuntu/ the slamr-2.6.28-16-generic.tar.gz From http://linmodems.technion.ac.il/packages/smartlink/Ubuntu/ , download the package slamr-2.6.28-11-generic.tar.gz Under Linux, open a terminal and unpack with: $ tar zxvf slamr*.tar.gz Move into the unpacked folder $ cd slamr-2.6.28-11-generic Look around $ ls Run the $ sudo ./setup Afterwards do: $ slmodemd --help $ slmodemd --countrylist &> Clist.txt If not in the USA, look for your COUNTRY_NAME therein. Do and edit with: $ sudo gedit /etc/default/sl-modem-daemon and therein replace the USA in the line: SLMODEMD_COUNTRY=USA This will provide for the correct Country setting in the automated: slmodemd -c COUNTRY /dev/slamr0 Read the DOCs/Smartlink.txt and DOCs/YourSystem.txt Writing DOCs/Smartlink.txt ============ end Smartlink section ===================== Predictive diagnostics for card in bus 00:1b.0: Modem chipset not detected on NAME="Audio device: Intel Corporation 82801G " CLASS=0403 PCIDEV=8086:27d8 SUBSYS=1462:7529 IRQ=16 For candidate modem in: 00:1b.0 0403 Audio device: Intel Corporation 82801G Primary device ID: 8086:27d8 Support type needed or chipset: Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.3.3 and the compiler used in kernel assembly: 4.3.3 The patch utility is needed for compiling ALSA drivers, and possibly others. Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.3 linuc_headers base folder /lib/modules/2.6.28-11-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port. Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------