please help!

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 Only plain text email is forwarded by the  Discuss@xxxxxxxxxxxxx List Server,
 as HTML can contain viruses. Use as the email Subject Line:
           YourName, YourCountry  kernel 2.6.31-17-generic 
 With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
 YourCountry will enable Country specific guidance. Linux experts in YourCountry 
 can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters.
 So in a day, also check the Archived responses at http://www.linmodems.org 
--------------------------  System information ----------------------------
CPU=i686,  
Linux version 2.6.31-17-generic (buildd@palmer) (gcc version 4.4.1 (Ubuntu 4.4.1-4ubuntu8) ) #54-Ubuntu SMP Thu Dec 10 16:20:31 UTC 2009
 scanModem update of:  2010_01_09
The modem symbolic link is /dev/modem -> ttySHSF0

The dkms driver upgrade utilities are installed,

 There are no blacklisted modem drivers in /etc/modprobe*  files 

 Potentially useful modem drivers now loaded are:
       snd_hda_intel           

Attached USB devices are:
 ID 17ef:1003 Lenovo 
 ID 0483:2016 SGS Thomson Microelectronics Fingerprint Reader
 ID 0a5c:2110 Broadcom Corp. Bluetooth Controller
 ID 04b3:310c IBM Corp. Wheel Mouse
If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html
A sample report is:  http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html

If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@xxxxxxxxxxxxx

For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are:
 PCI slot	PCI ID		SubsystemID	Name
 ----------	---------	---------	--------------
 00:1b.0	8086:284b	17aa:20ac	Audio device: Intel Corporation 82801H 

 Modem interrupt assignment and sharing: 
 17:       1714   IO-APIC-fasteoi   uhci_hcd:usb6, ohci1394, HDA Intel
 --- Bootup diagnostics for card in PCI slot 00:1b.0 ----
[    0.204482] pci 0000:00:1b.0: reg 10 64bit mmio: [0xfe220000-0xfe223fff]
[    0.204678] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold
[    0.204691] pci 0000:00:1b.0: PME# disabled
[   10.946444] HDA Intel 0000:00:1b.0: PCI INT B -> GSI 17 (level, low) -> IRQ 17
[   10.946477] HDA Intel 0000:00:1b.0: setting latency timer to 64
[   11.546925] input: HDA Digital PCBeep as /devices/pci0000:00/0000:00:1b.0/input/input8

 The PCI slot 00:1b.0 of the modem card may be disabled early in 
 a bootup process,  but then enabled later. If modem drivers load 
 but the  modem is not responsive, read DOCs/Bootup.txt about possible fixes.
 Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
 if help is needed.
 


===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== 
The ALSA packages provide audio support and also drivers for some modems.
ALSA diagnostics are written during bootup to /proc/asound/ folders.

The ALSA verion is 1.0.20
The modem cards detected by "aplay -l"  are: None


The /proc/asound/pcm file reports:
-----------------------
00-00: AD198x Analog : AD198x Analog : playback 1 : capture 2
00-01: AD198x Digital : AD198x Digital : playback 1

about /proc/asound/cards:
------------------------
 0 [Intel          ]: HDA-Intel - HDA Intel
                      HDA Intel at 0xfe220000 irq 17

 PCI slot 00:1b.0 has a High Definition Audio Card
 The drivers are in the kernel modules tree at:
 /lib/modules/2.6.31-17-generic/kernel/sound/pci/hda/snd-hda-intel.ko
/lib/modules/2.6.31-14-generic/kernel/sound/pci/hda/snd-hda-intel.ko
UNEXPECTED HDA diagnostic outcome.
=== Finished firmware and bootup diagnostics, next deducing cogent software. ===

Predictive  diagnostics for card in bus 00:1b.0:
	Modem chipset  detected on
NAME="Audio device: Intel Corporation 82801H "
CLASS=0403
PCIDEV=8086:284b
SUBSYS=17aa:20ac
IRQ=17
HDA=8086:284b
SOFT=8086:284b.HDA
ArchivedChip=0x14f12bfa
CodecClass=14f1
IDENT=hsfmodem
Driver=hsfmodem-drivers

 For candidate modem in:  00:1b.0
   0403 Audio device: Intel Corporation 82801H 
      Primary device ID:  8086:284b
    Subsystem PCI_id  17aa:20ac 
    Softmodem codec or chipset from diagnostics: 
                               from    Archives: 0x14f12bfa
                        
      

Support type needed or chipset:	hsfmodem


Writing DOCs/Intel.txt

For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt

 From  http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php
 download hsfmodem-7.80.02.05full_k2.6.31_17_generic_ubuntu_i386.deb.zip 
 Under Linux unpack with:
 $ unzip hsfmodem*.zip
 Then install with:
 $ sudo dpkg -i hsfmodem*.deb
 Subsequently, the modem should be found with
 $ sudo wvdialconf /etc/wvdial.conf
 Edit in your personal information with:
 $ sudo gedit /etc/wvdial.conf
 and try dialing out with:
 $ sudo wvdial.
 See DOCs/Testing.txt  for details.
 
 The directions following below need only be pursued, if the above procedures are not adequate.

Start at http://www.linuxant.com/drivers/hsf/downloads-license.php to find the
hsfmodem package matching your System. For several Linux distros, there are
precompiled drivers matched to specific kernels. These have within the FileName,
your KernelVersion:	2.6.31_17_generic
They can be found through http://www.linuxant.com/drivers/hsf/full/downloads.php 
A more precise location may be given a few paragraphs below.
If an EXACT Match with your your KernelVersion is not found, one of the 
"Generic packages with source" near the bottom of the page must be used.
Downloaded packages must be moved into the Linux partition (home folder is OK)
and unzipped with:
	unzip hsf*.zip
The installation command for a .deb suffic packages is, with root/adm permission:
  sudo dpkg -i hsf*.deb
while for .rpm suffix it is, with:
  rpm -i hsf*.rpm

Support for Conexant chips hosted on High Definition Audio cards may require
installation of additional packages, one of the alsa-driver-linuxant packages
on  http://www.linuxant.com/alsa-driver/  At the same time download the 
alsa-driver-1.0.17-1.patch , in case it prove to be later needed. During the
hsfmodem install, there will be a message if there is necessary installation of
alsa-driver-linuxant

The installation command for a .deb suffic packages is, with root/adm permission:
  sudo dpkg -i hsf*.deb
while for .rpm suffix it is, with:
  rpm -i hsf*.rpm

There may a message that "Dependencies" are not satisfied.  In this case the Ubuntu/Debian packages to be installed are linux-libc-dev & libc6-dev. Package
names may be different for other Linuxes. If not on your install CD, these
packages can be searched for at http://packages.ubuntu.com.  After download,
they can be coinstalled with:
	sudo dpkg -i li*.deb
Again try the alsa-driver-linuxant

There may be a message that the patch must be applied.  In this case get the
ftp://ftp.alsa-project.org/pub/driver/alsa-driver-1.0.17.tar.bz2 
Under Linux, this package is unpacked with:
$ tar jxf alsa*.tar.bz2
Next the patch is applied with:
$ patch -p0 < alsa-driver-1.0.17-1.patch

See http://linmodems.technion.ac.il/bigarch/archive-eighth/msg00838.html
for details on compiling and installing replacement snd-hda-intel + its
dependent drivers.
After the installation is completed, rerun the hsfmodem installation.
Reboot and try to detect the modem with Root permission:
	sudo wvdialconf  /etc/wvdial.conf

 Read DOCs/Conexant.txt

Writing DOCs/Conexant.txt


 Completed candidate modem analyses.

 The base of the UDEV device file system is: /dev/.udev

 Versions adequately match for the compiler installed: 4.4.1
             and the compiler used in kernel assembly: 4.4.1


 
 Minimal compiling resources appear complete:
   make utility - /usr/bin/make
   Compiler version 4.4
   linuc_headers base folder /lib/modules/2.6.31-17-generic/build

 However some compilations and executable functions may need additional files,
 in the FileNames.h (so called kernel "h"eaders) collection installed in  /usr/include/ .
 For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. 
 Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions.
 In not included on your install CD, search for them at http://packages.ubuntu.com
 or comparable Repository for other Linux distros.
 When compiling ALSA drivers, the utility "patch" will also be needed.




If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev

If an alternate ethernet connection is available,
$  apt-get update
$  apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:

Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb


Checking pppd properties:
	-rwsr-xr-- 1 root dip 277352 2009-02-20 21:25 /usr/sbin/pppd

In case of an "error 17" "serial loopback" problem, see:
    http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html

To enable dialout without Root permission do:
	$ su - root  (not for Ubuntu)
        sudo chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
	sudo chmod a+x /usr/sbin/pppd

Checking settings of:	/etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
proxyarp
lcp-echo-interval 30
lcp-echo-failure 4
noipx

In case of a message like:
   Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html

For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/  get faxing.tar.gz
It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port.

Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 wlan0 wmaster0
Which can interfere with Browser naviagation.

 Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================

 Checking for modem support lines:
 --------------------------------------
     /device/modem symbolic link:   lrwxrwxrwx 1 root root 8 2010-01-13 15:28 /dev/modem -> ttySHSF0
slmodemd created symbolic link /dev/ttySL0:  
     Within /etc/udev/ files:
/etc/udev/rules.d/00-hsf.rules:KERNEL=="ttySHSF0", SYMLINK="modem"
     Within /etc/modprobe.conf files:
/etc/modprobe.d/hsf.conflicts.conf:install snd-via82xx-modem /bin/true # temporarily disabled by hsf - conflicts with hsfmc97via
/etc/modprobe.d/hsf.conflicts.conf:install snd-atiixp-modem /bin/true # temporarily disabled by hsf - conflicts with hsfmc97ati
/etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem
/etc/modprobe.d/hsf.conf:alias /dev/modem /dev/ttySHSF
/etc/modprobe.d/hsf.conf:install /dev/ttySHSF /sbin/modprobe hsfpcibasic2; /sbin/modprobe hsfpcibasic3; /sbin/modprobe hsfmc97ich; /sbin/modprobe hsfmc97via; /sbin/modprobe hsfmc97ali; /sbin/modprobe hsfmc97ati; /sbin/modprobe hsfmc97sis; [ -e /lib/modules/`uname -r`/extra/hsfusbcd2.ko ] && /sbin/modprobe hsfusbcd2; /sbin/modprobe snd_hda_intel; [ -e /lib/modules/`uname -r`/extra/snd-hda-codec-hsfmodem.ko ] && /sbin/modprobe snd-hda-codec-hsfmodem; /bin/true
/etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2
     Within any ancient /etc/devfs files:

     Within ancient kernel 2.4.n /etc/module.conf files:
/etc/modules.conf:alias /dev/modem /dev/ttySHSF
/etc/modules.conf:probeall /dev/ttySHSF hsfpcibasic2 hsfpcibasic3 hsfmc97ich hsfmc97via hsfmc97ali hsfmc97ati hsfmc97sis hsfusbcd2 snd_hda_intel snd-hda-codec-hsfmodem
--------- end modem support lines --------


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