Greetings and a Prosperous New Year to everyone!
Attached is the Modem Data from a desktop PC with AMD Athlon II X2 processor and installed with an Intex Fax Modem FM28I. I downloaded and installed the recommended driver <hsfmodem-7.80.02.05full_k2.6.31_14_generic_ubuntu_i386.deb.zip> but I got an error message of Wrong Architecture.
Hope there is a solution for this.
Regards.
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as HTML can contain viruses. Use as the email Subject Line:
YourName, YourCountry kernel 2.6.31-14-generic
With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
YourCountry will enable Country specific guidance. Linux experts in YourCountry
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They will know your Country's modem code, which may be essential for dialup service.
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So in a day, also check the Archived responses at http://www.linmodems.org
-------------------------- System information ----------------------------
CPU=x86_64,
Linux version 2.6.31-14-generic (buildd@crested) (gcc version 4.4.1 (Ubuntu 4.4.1-4ubuntu8) ) #48-Ubuntu SMP Fri Oct 16 14:05:01 UTC 2009
scanModem update of: 2009_12_10
The dialer utility package WVDIAL does not appear to be installed on your System.
For Ubuntu users, there are at the bottom of http://linmodems.technion.ac.il/packages/
packages with the files necessary to install wvdial, with names like:
wvdial_jaunty_amd64.zip for x86_64, 64 bit bus systems.
wvdial_jaunty_i386.zip for 32 bit systems.
wvdial_karmic_i386.zip for 32 bit systems.
These are about 1 MB in size. After downloaded and copied into your Linux partition:
$ unzip wv*.zip
Within the new folder:
$ sudo dpkg -i *.deb
will complete the wvdial installation
Please read Modem/DOCs/wvdial.txt for usage information.
Presently install your Linux Distributions dkms package. It provides for automated driver updates,
following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms
Some modem drivers can only be used in 32 bit modem on x86_64 systems,
while some others are competent on x86_64 Systems. Cases are:
1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html
for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem controllers.
In both cases, 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component.
2) For USB modems using the slusb.ko driver. 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component
3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are x86_64 competent.
4) agrsm packages for LSI/AgereSystems softmodems are not competent on x86_64 systems.
There are no blacklisted modem drivers in /etc/modprobe* files
Potentially useful modem drivers now loaded are:
snd_hda_intel
Attached USB devices are:
ID 058f:6362 Alcor Micro Corp. Hi-Speed 21-in-1 Flash Card Reader/Writer (Internal/External)
If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html
A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html
If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@xxxxxxxxxxxxx
For candidate card in slot 02:05.0, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
02:05.0 14f1:2f50 14f1:205f Communication controller: Conexant Systems, Inc. Conexant SoftK56 Data/Fax Modem
Modem interrupt assignment and sharing:
--- Bootup diagnostics for card in PCI slot 02:05.0 ----
[ 0.316653] pci 0000:02:05.0: reg 10 32bit mmio: [0xfebe0000-0xfebeffff]
[ 0.316660] pci 0000:02:05.0: reg 14 io port: [0xe400-0xe407]
[ 0.316713] pci 0000:02:05.0: PME# supported from D3hot D3cold
[ 0.316717] pci 0000:02:05.0: PME# disabled
The PCI slot 02:05.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
For candidate card in slot 00:14.2, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:14.2 1002:4383 105b:0e13 Audio device: ATI Technologies Inc SBx00 Azalia
Modem interrupt assignment and sharing:
16: 2 3150 IO-APIC-fasteoi ohci_hcd:usb3, ohci_hcd:usb4, HDA Intel
--- Bootup diagnostics for card in PCI slot 00:14.2 ----
[ 0.316202] pci 0000:00:14.2: reg 10 64bit mmio: [0xfe8f4000-0xfe8f7fff]
[ 0.316243] pci 0000:00:14.2: PME# supported from D0 D3hot D3cold
[ 0.316246] pci 0000:00:14.2: PME# disabled
[ 7.109659] HDA Intel 0000:00:14.2: PCI INT A -> GSI 16 (level, low) -> IRQ 16
[ 7.366528] input: HDA Digital PCBeep as /devices/pci0000:00/0000:00:14.2/input/input4
The PCI slot 00:14.2 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
===== Advanced Linux Sound Architecture (ALSA) diagnostics =====
The ALSA packages provide audio support and also drivers for some modems.
ALSA diagnostics are written during bootup to /proc/asound/ folders.
The ALSA verion is 1.0.20
The modem cards detected by "aplay -l" are: None
The /proc/asound/pcm file reports:
-----------------------
00-00: ALC662 rev1 Analog : ALC662 rev1 Analog : playback 1 : capture 1
00-01: ALC662 rev1 Digital : ALC662 rev1 Digital : playback 1
about /proc/asound/cards:
------------------------
0 [SB ]: HDA-Intel - HDA ATI SB
HDA ATI SB at 0xfe8f4000 irq 16
PCI slot 00:14.2 has a High Definition Audio Card
The drivers are in the kernel modules tree at:
/lib/modules/2.6.31-14-generic/kernel/sound/pci/hda/snd-hda-intel.ko
UNEXPECTED HDA diagnostic outcome.
=== Finished firmware and bootup diagnostics, next deducing cogent software. ===
Predictive diagnostics for card in bus 02:05.0:
Modem chipset detected on
NAME="Communication controller: Conexant Systems, Inc. Conexant SoftK56 Data/Fax Modem "
CLASS=0780
PCIDEV=14f1:2f50
SUBSYS=14f1:205f
IRQ=10
IDENT=hsfmodem
Driver=hsfmodem-drivers
For candidate modem in: 02:05.0
0780 Communication controller: Conexant Systems, Inc. Conexant SoftK56 Data/Fax Modem
Primary device ID: 14f1:2f50
Support type needed or chipset: hsfmodem
For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt
Support for the 14f1:2f50 and 14f1:2215 HSF modems is projected early in 2007 from Linuxant.
From http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php
download hsfmodem-7.80.02.05full_k2.6.31_14_generic_ubuntu_i386.deb.zip
Under Linux unpack with:
$ unzip hsfmodem*.zip
Then install with:
$ sudo dpkg -i hsfmodem*.deb
Subsequently, the modem should be found with
$ sudo wvdialconf /etc/wvdial.conf
Edit in your personal information with:
$ sudo gedit /etc/wvdial.conf
and try dialing out with:
$ sudo wvdial.
See DOCs/Testing.txt for details.
The directions following below need only be pursued, if the above procedures are not adequate.
Start at http://www.linuxant.com/drivers/hsf/downloads-license.php to find the
hsfmodem package matching your System. For several Linux distros, there are
precompiled drivers matched to specific kernels. These have within the FileName,
your KernelVersion: 2.6.31_14_generic
They can be found through http://www.linuxant.com/drivers/hsf/full/downloads.php
A more precise location may be given a few paragraphs below.
If an EXACT Match with your your KernelVersion is not found, one of the
"Generic packages with source" near the bottom of the page must be used.
Downloaded packages must be moved into the Linux partition (home folder is OK)
and unzipped with:
unzip hsf*.zip
The installation command for a .deb suffic packages is, with root/adm permission:
sudo dpkg -i hsf*.deb
while for .rpm suffix it is, with:
rpm -i hsf*.rpm
Read DOCs/Conexant.txt
Writing DOCs/Conexant.txt
Predictive diagnostics for card in bus 00:14.2:
Modem chipset not detected on
NAME="Audio device: ATI Technologies Inc SBx00 Azalia "
CLASS=0403
PCIDEV=1002:4383
SUBSYS=105b:0e13
IRQ=16
HDA=1002:4383
SOFT=1002:4383.HDA
High Definition Audio (HDA) cards MAY host a modem chip in their Subsystem,
and many are supported by the ALSA audio+modem driver snd-hda-intel
A modem was not detected on HDA card 1002:4383.
If another modem card is present, then most likely 1002:4383 does not host a modem.
If another modem card has not been detected, then possibilities are:
1) A Conexant modem chip is present on 1002:4383, as Conexant chips
are frequently not detectable by ALSA diagnostics
2) The modem may be of the older non-PCI Controller Chipset (hardware) type.
Try detection with Root permission:
sudo wvdialconf /etc/wvdial.conf
For candidate modem in: 00:14.2
0403 Audio device: ATI Technologies Inc SBx00 Azalia
Primary device ID: 1002:4383
Subsystem PCI_id 105b:0e13
Softmodem codec or chipset from diagnostics:
from Archives:
Support type needed or chipset:
Support can likely be achieved through two mutually exclusive alternatives:
1) The hsfmodem software for Conexant chipset modems: Read DOCs/Conexant.txt
The following ALSA alternative CANNOT work with Conexant modems.
2) An ALSA modem driver plus slmodemd. Read DOCs/Smartlink.txt for details, and
to test get the package SLMODEMD.gcc4.4.tar.gz from:
http://linmodems.technion.ac.il/packages/smartlink/
Writing DOCs/Smartlink.txt
============ end Smartlink section =====================
Completed candidate modem analyses.
The base of the UDEV device file system is: /dev/.udev
Versions adequately match for the compiler installed: 4.4.1
and the compiler used in kernel assembly: 4.4.1
The patch utility is needed and is needed for compiling ALSA drivers, and possibly others.
Minimal compiling resources appear complete:
make utility - /usr/bin/make
Compiler version 4.4
linuc_headers base folder /lib/modules/2.6.31-14-generic/build
However some compilations and executable functions may need additional files,
in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ .
For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default.
Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions.
In not included on your install CD, search for them at http://packages.ubuntu.com
or comparable Repository for other Linux distros.
When compiling ALSA drivers, the utility "patch" will also be needed.
If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:
Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb
Checking pppd properties:
-rwsr-xr-- 1 root dip 321600 2009-02-21 02:26 /usr/sbin/pppd
In case of an "error 17" "serial loopback" problem, see:
http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html
To enable dialout without Root permission do:
$ su - root (not for Ubuntu)
sudo chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
sudo chmod a+x /usr/sbin/pppd
Checking settings of: /etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
proxyarp
lcp-echo-interval 30
lcp-echo-failure 4
noipx
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0
Which can interfere with Browser naviagation.
Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link:
slmodemd created symbolic link /dev/ttySL0:
Within /etc/udev/ files:
Within /etc/modprobe.conf files:
/etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2
/etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
--------- end modem support lines --------
