Celestine, scanModem recommends agrsm modem driver: 11c1:048c and 11c1:048f 2.6.29 agrsm048pci-2.1.60_20091022_i386.deb or agrsm048pci-2.1.60_20091022.tar.gz You may get the deb file since you are under Ubuntu and if you can install the dkms package. NOTE: http://linmodems.technion.ac.il/packages/ltmodem/11c11040/agrsm048pci-2.1.60_20090905_i386.deb exists but the 1022_i386 deb package is not there only tar.gz http://linmodems.technion.ac.il/packages/ltmodem/11c11040/agrsm048pci-2.1.60_20091022.tar.gz As for dkms package there are two? http://linmodems.technion.ac.il/packages/ltmodem/11c11040/dkms-agrsm_2.1.80-6_i386.deb http://linmodems.technion.ac.il/packages/ltmodem/11c11040/dkms-agrsm_2.1.80-7_i386.deb Which of the two should Celestine install? The newer one is the -7_i386 one, maybe this one should be installed? Once downloaded and transferred into a Linux partition, the packages can be installed alltogether with: $ sudo dpkg -i *.deb Here's scanModem output/recommendations: ====================================== Predictive diagnostics for card in bus 02:02.0: Modem chipset detected on NAME="Communication controller: Agere Systems V.92 56K WinModem " CLASS=0780 PCIDEV=11c1:048c SUBSYS=11c1:044c IRQ=11 IDENT=agrsm For candidate modem in: 02:02.0 0780 Communication controller: Agere Systems V.92 56K WinModem Primary device ID: 11c1:048c Support type needed or chipset: agrsm The AgereSystems/LSI agrsm code supports compiling of a agrmodem + agrserial driver pair. There are a few different chipsets which use this driver pair, but they use different code resources: Chipsets KV* PackageNames (most current as of November 2009) ---------------------------------------------------------------------------------------------- 11c1:048c and 11c1:048f 2.6.29 agrsm048pci-2.1.60_20091022_i386.deb or agrsm048pci-2.1.60_20091022.tar.gz 11c1:0620 2.6.28 agrsm06pci_2.1.80~20090825_i386.deb or agrsm06pci_2.1.80~20090825_i386.tar.gz 11c11040 (on HDA audio cards) 2.6.31 agrsm-2.6.30.tar.bz2 !! All available at: http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ , whereat additionally automation & testing agrsm-tools_0.0.1_all.deb or agrsm-tools-0.0.1-2.noarch.rpm General background agrsm_howto.txt for rpm variants of dkms-agrsm , see http://linux.zsolttech.com/linmodem/agrsm/ ------------------------------------------------------------------------------------------------ * KV == latest kernel release with a reported success !! Latest update with major credit to Nikolay Zhuravlev Report from Bjorn Wielens: Please note- trying to load the modules on a OpenSuSE 11.2 system gives an error about the module_version symbol. Using: # modprobe --force agrmodem # modprobe --force agrserial is necessary to load the drivers, and does not appear to cause ill effects. All of the above packages are dkms competent. This means that if your Linux distros dkms package is previously installed, if provides for future updates matching forthcoming kernels. Regards, Antonio On 12/20/09, celestine preetham <cpliitm@xxxxxxxxx> wrote: > Help required on how to proceed for ubuntu 8.04.3 LTS > Thanks in advance > > PS. ModemData.txt attached >