Tom, scanModem reports that your modem is* supported by slusb: Predictive diagnostics for card in bus 005: Modem chipset detected on SLOT="Bus 005 Device 002:" NAME="SGS Thomson Microelectronics 56k SoftModem" bus=005 USBmodemID=0483:7554 IDENT=slusb Driver=slusb For a detailed USB cellphone usage report, see http://linmodems.technion.ac.il/bigarch/archive-eighth/msg03240.html For candidate modem in: 005 SGS Thomson Microelectronics 56k SoftModem Primary device ID: 0483:7554 Support type needed or chipset: slusb Writing DOCs/Intel.txt The modem is supported by the Smartlink slusb plus the slmodemd helper utility. Read the DOCs/Smartlink.txt and Modem/DOCs/YourSystem.txt for follow through guidance. For 2.6.31-14-generic compiling drivers is necessary. As of October 2007 the current packages at http://linmodems.technion.ac.il/packages/smartlink/ are the ungrab-winmodem-20070505.tar.gz and slmodem-2.9.11-20080126.tar.gz Looking at Ubuntu directory, there is no precompiled slamr/slusb for your new kernel. http://linmodems.technion.ac.il/packages/smartlink/Ubuntu/ Download the latest packages ungrab-winmodem-20090716.tar.gz and slmodem-2.9.11-20090222.tar.gz Compile them and also install wvdial: For your system ^{2} x86_64, I do not know for sure if slusb works or not with it? CPU=x86_64, Linux version 2.6.31-14-generic (buildd@crested) (gcc version 4.4.1 (Ubuntu 4.4.1-4ubuntu8) ) #48-Ubuntu SMP Fri Oct 16 14:05:01 UTC 2009 scanModem update of: 2009_09_15 The dkms driver upgrade utilities are installed, Some modem drivers can only be used in 32 bit modem on x86_64 systems, while some others are competent on x86_64 Systems. Cases are: 1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem controllers. In both cases, 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component. 2) For USB modems using the slusb.ko driver. 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component 3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are x86_64 competent. There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: snd_atiixp_modem snd_via82xx_modem snd_intel8x0m snd_hda_intel Attached USB devices are: ID 5986:0137 Acer, Inc ID 138a:0001 DigitalPersona, Inc Fingeprint Reader ID 045e:00e1 Microsoft Corp. Wireless Laser Mouse 6000 Reciever ID 0483:7554 SGS Thomson Microelectronics 56k SoftModem If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html ^{*} conditional if you don't get no carrier errors even with "Carrier Check = no" in wvdial.conf Regards, Antonio On Tue, Oct 27, 2009 at 9:26 AM, Tom Cada <thomas.cada@xxxxxxxxx> wrote: > I have a standard SGS Thompson modem > > ID 0483:7554 SGS Thomson Microelectronics 56k SoftModem > > I am running Ubuntu 9.10 with kernel > > CPU=x86_64, > Linux version 2.6.31-14-generic (buildd@crested) (gcc version 4.4.1 > (Ubuntu 4.4.1-4ubuntu8) ) #48-Ubuntu SMP Fri Oct 16 14:05:01 UTC 2009 > > In reading through the ModemData.txt document it states that the > module slusb is required to run this modem. > > Elsewhere it states that slusb cannot be used in newer kernels. > > The notebook (HP X18-1378CA) does not have an internal modem. > > Is there any way that I can use this modem with my system? > > I have attached the ModemData.txt file > > Thanks... Tom Cada >