Ewald, scanModem recommends hsfmodem drivers: For candidate modem in: 00:1b.0 0403 Audio device: Intel Corporation 82801G Primary device ID: 8086:27d8 Subsystem PCI_id 1028:01bd Softmodem codec or chipset from diagnostics: 0x14f12bfa from Archives: The HDA card softmodem chip is 0x14f12bfa Support type needed or chipset: hsfmodem Writing DOCs/Intel.txt For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt From http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php download hsfmodem-7.80.02.02full_k2.6.28_15_generic_ubuntu_i386.deb.zip Under Linux unpack with: $ unzip hsfmodem*.zip Then install with: $ sudo dpkg -i hsfmodem*.deb Subsequently, the modem should be found with $ sudo wvdialconf /etc/wvdial.conf Edit in your personal information with: $ sudo gedit /etc/wvdial.conf and try dialing out with: $ sudo wvdial. See DOCs/Testing.txt for details. scanModem also tells us that you do not have wvdial installed: The dialer utility package WVDIAL does not appear to be installed on your System. For Ubuntu Jaunty users, there are at the bottom of http://linmodems.technion.ac.il/packages/: wvdial_jaunty_amd64.zip for x86_64, 64 bit bus systems. wvdial_jaunty_i386.zip for 32 bit systems. These are about 1 MB in size. After downloaded and copied into your Linux partition: $ unzip wv*.zip Within the new folder: $ sudo dpkg -i *.deb will complete the wvdial installation Please read Modem/DOCs/wvdial.txt for usage information. And if you do install the drivers successfully and wvdial is installed, but the driver does not respond, then you may follow the advice also provided here: For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:27d8 1028:01bd Audio device: Intel Corporation 82801G Modem interrupt assignment and sharing: 21: 17586 0 IO-APIC-fasteoi uhci_hcd:usb3, HDA Intel --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- [ 0.578094] pci 0000:00:1b.0: reg 10 64bit mmio: [0xdfebc000-0xdfebffff] [ 0.578138] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold [ 0.578144] pci 0000:00:1b.0: PME# disabled [ 11.283710] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 21 (level, low) -> IRQ 21 [ 11.283764] HDA Intel 0000:00:1b.0: setting latency timer to 64 The PCI slot 00:1b.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. Regards, Antonio On 9/30/09, Ewald <ewald.fernbach@xxxxxxxxxx> wrote: > This is what I found here: http://ubuntuforums.org/showthread.php?t=308098: > /*EDIT (HTL) :* The contents of the ModemData.txt file generated by > scanModem might be a bit obscure for newcomers. If you do not understand > it, you can send an email with the file attached to the linmodems.org > <http://linmodems.org> discuss@ mailing-list where nice volunteers - > including myself - will help you. > > Well, I am a newcomer trying to set up a modem on a Dell Inspirion 6400 > laptop running Ubuntu 9.04 (and nothing else!) which I am proud of. I > made the switch from XP and this might very well be the last obstacle to > be back in terms of productivity where I was two weeks ago, when the > conficker virus made me switch. > > > Attached is the Modem Data file. > > Thanks for your Help, so far I must say, the Ubuntu experience has been > fabulous in terms of getting help. > > > / >