Find the Modemdata attached
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YourName, YourCountry Linux Mint 7 Gloria - Main Edition kernel 2.6.28-11-generic
With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
YourCountry will enable Country specific guidance. Linux experts in YourCountry
can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters.
So in a day, also check the Archived responses at http://www.linmodems.org
-------------------------- System information ----------------------------
CPU=i686, Linux Mint 7 Gloria - Main Edition
Linux version 2.6.28-11-generic (buildd@palmer) (gcc version 4.3.3 (Ubuntu 4.3.3-5ubuntu4) ) #42-Ubuntu SMP Fri Apr 17 01:57:59 UTC 2009
scanModem update of: 2009_07_17
The dialer utility package WVDIAL does not appear to be installed on your System.
Please read Modem/DOCs/wvdial.txt
There are no blacklisted modem drivers in /etc/modprobe* files
Potentially useful modem drivers now loaded are:
snd_hda_intel
Attached USB devices are:
ID 0951:1607 Kingston Technology Data Traveler 2.0
If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html
A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html
If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@xxxxxxxxxxxxx
For candidate card in slot 04:06.0, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
04:06.0 1057:3052 1057:3020 Modem: Motorola SM56 Data Fax Modem
Modem interrupt assignment and sharing:
--- Bootup diagnostics for card in PCI slot 04:06.0 ----
[ 0.444606] pci 0000:04:06.0: reg 10 32bit mmio: [0xff700000-0xff700fff]
[ 0.444613] pci 0000:04:06.0: reg 14 io port: [0xd000-0xd0ff]
[ 0.444646] pci 0000:04:06.0: PME# supported from D0 D3hot D3cold
[ 0.444650] pci 0000:04:06.0: PME# disabled
[ 1.431790] serial 0000:04:06.0: PCI INT A -> GSI 21 (level, low) -> IRQ 21
The PCI slot 04:06.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:1b.0 8086:27d8 8086:d608 Audio device: Intel Corporation 82801G
Modem interrupt assignment and sharing:
16: 4949 IO-APIC-fasteoi uhci_hcd:usb5, HDA Intel
--- Bootup diagnostics for card in PCI slot 00:1b.0 ----
[ 0.443659] pci 0000:00:1b.0: reg 10 64bit mmio: [0xff980000-0xff983fff]
[ 0.443685] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold
[ 0.443688] pci 0000:00:1b.0: PME# disabled
[ 9.624306] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16
[ 9.624414] HDA Intel 0000:00:1b.0: setting latency timer to 64
The PCI slot 00:1b.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
===== Advanced Linux Sound Architecture (ALSA) diagnostics =====
The ALSA packages provide audio support and also drivers for some modems.
ALSA diagnostics are written during bootup to /proc/asound/ folders.
The ALSA verion is 1.0.18
The modem cards detected by "aplay -l" are: None
The /proc/asound/pcm file reports:
-----------------------
00-00: ALC888 Analog : ALC888 Analog : playback 1 : capture 1
00-01: ALC888 Digital : ALC888 Digital : playback 1
00-02: ALC888 Analog : ALC888 Analog : capture 1
about /proc/asound/cards:
------------------------
0 [Intel ]: HDA-Intel - HDA Intel
HDA Intel at 0xff980000 irq 16
PCI slot 00:1b.0 has a High Definition Audio Card
The drivers are in the kernel modules tree at:
/lib/modules/2.6.28-11-generic/kernel/sound/pci/hda/snd-hda-intel.ko
UNEXPECTED HDA diagnostic outcome.
=== Finished firmware and bootup diagnostics, next deducing cogent software. ===
Predictive diagnostics for card in bus 04:06.0:
Modem chipset detected on
NAME="Modem: Motorola SM56 Data Fax Modem "
CLASS=0703
PCIDEV=1057:3052
SUBSYS=1057:3020
IRQ=21
IDENT=slamr
For candidate modem in: 04:06.0
0703 Modem: Motorola SM56 Data Fax Modem
Primary device ID: 1057:3052
Support type needed or chipset: slamr
Writing DOCs/Intel.txt
1057:3052 has a Motorola chipset, poorly supported by Motorola itself
However Zello discovered that drivers written to support Smartlink modems do support the 1057:3052 chipset!!
It sufficed to add 1057:3052 to the list of modem cards recognized by the Smartlink slamr driver.
There is a ungrab-winmodem driver used in conjunction with slamr, which must have 1057:3052
similarly added. See messages from Zello:
http://linmodems.technion.ac.il/bigarch/archive-seventh/msg00846.html
http://linmodems.technion.ac.il/bigarch/archive-seventh/msg00848.html
and Alvaro Aguirre about the ungrab-winmodem fix:
http://linmodems.technion.ac.il/bigarch/archive-seventh/msg00990.html
For general guidance on ungrab-winmodem + slamr usage, read the DOCs/Smartlink.txt
The modem is supported by the Smartlink
plus the slmodemd helper utility. Read the
DOCs/Smartlink.txt and Modem/DOCs/YourSystem.txt for follow through guidance.
For 2.6.28-11-generic compiling drivers is necessary. As of October 2007 the current packages at
http://linmodems.technion.ac.il/packages/smartlink/ are the
ungrab-winmodem-20070505.tar.gz and slmodem-2.9.11-20080126.tar.gz
Writing DOCs/Smartlink.txt
============ end Smartlink section =====================
Predictive diagnostics for card in bus 00:1b.0:
Modem chipset not detected on
NAME="Audio device: Intel Corporation 82801G "
CLASS=0403
PCIDEV=8086:27d8
SUBSYS=8086:d608
IRQ=16
HDA=8086:27d8
SOFT=8086:27d8.HDA
High Definition Audio (HDA) cards MAY host a modem chip in their Subsystem,
and many are supported by the ALSA audio+modem driver snd-hda-intel
A modem was not detected on HDA card 8086:27d8.
If another modem card is present, then most likely 8086:27d8 does not host a modem.
If another modem card has not been detected, then possibilities are:
1) A Conexant modem chip is present on 8086:27d8, as Conexant chips
are frequently not detectable by ALSA diagnostics
2) The modem may be of the older non-PCI Controller Chipset (hardware) type.
Try detection with Root permission:
wvdialconf /etc/wvdial.conf
For candidate modem in: 00:1b.0
0403 Audio device: Intel Corporation 82801G
Primary device ID: 8086:27d8
Subsystem PCI_id 8086:d608
Softmodem codec or chipset from diagnostics:
from Archives:
Support type needed or chipset:
Support can likely be achieved through two mutually exclusive alternatives:
1) The hsfmodem software for Conexant chipset modems: Read DOCs/Conexant.txt
The following ALSA alternative CANNOT work with Conexant modems.
2) An ALSA modem driver plus slmodemd. Read DOCs/Smartlink.txt for details, and
to test get the package SLMODEMD.gcc4.3.tar.gz from:
http://linmodems.technion.ac.il/packages/smartlink/
Completed candidate modem analyses.
The base of the UDEV device file system is: /dev/.udev
Versions adequately match for the compiler installed: 4.3.3
and the compiler used in kernel assembly: 4.3.3
The patch utility is needed and is needed for compiling ALSA drivers, and possibly others.
Minimal compiling resources appear complete:
make utility - /usr/bin/make
Compiler version 4.3
linuc_headers base folder /lib/modules/2.6.28-11-generic/build
However some compilations and executable functions may need additional files,
in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ .
For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default.
Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions.
In not included on your install CD, search for them at http://packages.ubuntu.com
or comparable Repository for other Linux distros.
When compiling ALSA drivers, the utility "patch" will also be needed.
For Debian and some related distributions, a package kernel-kbuild-2.6-28 may be needed to support driver compiling.
If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:
Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb
Checking pppd properties:
-rwsr-xr-- 1 root dip 277352 2009-02-20 22:55 /usr/sbin/pppd
In case of an "error 17" "serial loopback" problem, see:
http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html
To enable dialout without Root permission do:
$ su - root (not for Ubuntu)
chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
chmod a+x /usr/sbin/pppd
Checking settings of: /etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
proxyarp
lcp-echo-interval 30
lcp-echo-failure 4
noipx
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0
Which can interfere with Browser naviagation.
Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link:
slmodemd created symbolic link /dev/ttySL0:
Within /etc/udev/ files:
Within /etc/modprobe.conf files:
/etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem
/etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
--------- end modem support lines --------
