-- Simon Krause
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.28-11-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Linux version 2.6.28-11-generic (buildd@palmer) (gcc version 4.3.3 (Ubuntu 4.3.3-5ubuntu4) ) #42-Ubuntu SMP Fri Apr 17 01:57:59 UTC 2009 scanModem update of: 2009_08_15 There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: snd_hda_intel Attached USB devices are: ID 046d:c018 Logitech, Inc. Optical Wheel Mouse ID 046d:c316 Logitech, Inc. HID-Compliant Keyboard If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx For candidate card in slot 04:01.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 04:01.0 11c1:044e 1235:044e Communication controller: Agere Systems LT WinModem Modem interrupt assignment and sharing: --- Bootup diagnostics for card in PCI slot 04:01.0 ---- [ 0.407121] pci 0000:04:01.0: reg 10 32bit mmio: [0xe3100000-0xe31000ff] [ 0.407127] pci 0000:04:01.0: reg 14 io port: [0xd000-0xd007] [ 0.407133] pci 0000:04:01.0: reg 18 io port: [0xd100-0xd1ff] [ 0.407159] pci 0000:04:01.0: supports D2 [ 0.407161] pci 0000:04:01.0: PME# supported from D2 D3hot D3cold [ 0.407164] pci 0000:04:01.0: PME# disabled The PCI slot 04:01.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:27d8 1458:a002 Audio device: Intel Corporation 82801G Modem interrupt assignment and sharing: 16: 27499 27526 IO-APIC-fasteoi uhci_hcd:usb5, HDA Intel, radeon@pci:0000:01:00.0 --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- [ 0.406200] pci 0000:00:1b.0: reg 10 64bit mmio: [0xe3200000-0xe3203fff] [ 0.406224] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold [ 0.406227] pci 0000:00:1b.0: PME# disabled [ 6.520671] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16 [ 6.520722] HDA Intel 0000:00:1b.0: setting latency timer to 64 The PCI slot 00:1b.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. For candidate card in slot 01:00.1, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 01:00.1 1002:aa38 174b:aa38 Audio device: ATI Technologies Inc R700 Audio Device [Radeon HD 4000 Series] Modem interrupt assignment and sharing: 17: 30 29 IO-APIC-fasteoi HDA Intel --- Bootup diagnostics for card in PCI slot 01:00.1 ---- [ 0.406837] pci 0000:01:00.1: reg 10 64bit mmio: [0xe1010000-0xe1013fff] [ 0.406858] pci 0000:01:00.1: supports D1 D2 [ 6.586222] HDA Intel 0000:01:00.1: PCI INT B -> GSI 17 (level, low) -> IRQ 17 [ 6.586248] HDA Intel 0000:01:00.1: setting latency timer to 64 ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The ALSA verion is 1.0.18 The modem cards detected by "aplay -l" are: None The /proc/asound/pcm file reports: ----------------------- 00-00: ALC883 Analog : ALC883 Analog : playback 1 : capture 1 00-01: ALC883 Digital : ALC883 Digital : playback 1 : capture 1 00-02: ALC883 Analog : ALC883 Analog : capture 1 01-03: ATI HDMI : ATI HDMI : playback 1 about /proc/asound/cards: ------------------------ 0 [Intel ]: HDA-Intel - HDA Intel HDA Intel at 0xe3200000 irq 16 1 [HDMI ]: HDA-Intel - HDA ATI HDMI HDA ATI HDMI at 0xe1010000 irq 17 PCI slot 00:1b.0 01:00.1 has a High Definition Audio Card The drivers are in the kernel modules tree at: /lib/modules/2.6.28-11-generic/kernel/sound/pci/hda/snd-hda-intel.ko New HDA card type: UNEXPECTED HDA diagnostic outcome. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 04:01.0: Modem chipset detected on NAME="Communication controller: Agere Systems LT WinModem " CLASS=0780 PCIDEV=11c1:044e SUBSYS=1235:044e IRQ=11 IDENT=Agere.DSP For candidate modem in: 04:01.0 0780 Communication controller: Agere Systems LT WinModem Primary device ID: 11c1:044e Support type needed or chipset: Agere.DSP Predictive diagnostics for card in bus 00:1b.0: Modem chipset not detected on NAME="Audio device: Intel Corporation 82801G " CLASS=0403 PCIDEV=8086:27d8 SUBSYS=1458:a002 IRQ=16 HDA=8086:27d8 SOFT=8086:27d8.HDA High Definition Audio (HDA) cards MAY host a modem chip in their Subsystem, and many are supported by the ALSA audio+modem driver snd-hda-intel A modem was not detected on HDA card 8086:27d8. If another modem card is present, then most likely 8086:27d8 does not host a modem. If another modem card has not been detected, then possibilities are: 1) A Conexant modem chip is present on 8086:27d8, as Conexant chips are frequently not detectable by ALSA diagnostics 2) The modem may be of the older non-PCI Controller Chipset (hardware) type. Try detection with Root permission: sudo wvdialconf /etc/wvdial.conf For candidate modem in: 00:1b.0 0403 Audio device: Intel Corporation 82801G Primary device ID: 8086:27d8 Subsystem PCI_id 1458:a002 Softmodem codec or chipset from diagnostics: from Archives: Support type needed or chipset: Support can likely be achieved through two mutually exclusive alternatives: 1) The hsfmodem software for Conexant chipset modems: Read DOCs/Conexant.txt The following ALSA alternative CANNOT work with Conexant modems. 2) An ALSA modem driver plus slmodemd. Read DOCs/Smartlink.txt for details, and to test get the package SLMODEMD.gcc4.3.tar.gz from: http://linmodems.technion.ac.il/packages/smartlink/ Writing DOCs/Smartlink.txt ============ end Smartlink section ===================== Predictive diagnostics for card in bus 01:00.1: Modem chipset not detected on NAME="Audio device: ATI Technologies Inc R700 Audio Device [Radeon HD 4000 Series]" CLASS=0403 PCIDEV=1002:aa38 SUBSYS=174b:aa38 IRQ=17 For candidate modem in: 01:00.1 0403 Audio device: ATI Technologies Inc R700 Audio Device [Radeon HD 4000 Series] Primary device ID: 1002:aa38 Support type needed or chipset: scanModem could not identify the Support Type needed from diagnosics or archives. If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.3.3 and the compiler used in kernel assembly: 4.3.3 The patch utility is needed and is needed for compiling ALSA drivers, and possibly others. Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.3 linuc_headers base folder /lib/modules/2.6.28-11-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 277352 2009-02-20 12:25 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------