H T, scanModem detects that your modem is supported by 11c11040 modem drivers. But there is no service at this time for your current kernel unless you downgrade your kernel to a 2.6.27 based one. See the following generated by scanModem. Also you don't have wvdial installed. Predictive diagnostics for card in bus 00:1b.0: Modem chipset detected on NAME="Audio device: Intel Corporation 82801I " CLASS=0403 PCIDEV=8086:293e SUBSYS=103c:3614 IRQ=17 HDA=8086:293e SOFT=8086:293e.HDA HDAchipVendorID=11c1 CHIP=0x11c11040 IDENT=agrsm Driver=agrsm For candidate modem in: 00:1b.0 0403 Audio device: Intel Corporation 82801I Primary device ID: 8086:293e Subsystem PCI_id 103c:3614 Softmodem codec or chipset from diagnostics: 0x11c11040 from Archives: The HDA card softmodem chip is 0x11c11040 Support type needed or chipset: agrsm Writing DOCs/Intel.txt The AgereSystems/LSI agrsm code supports compiling of a agrmodem + agrsm driver pair. One resource site is http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ Thereat get the agrsm_howto.txt and one of the agrsm-tools packages. The initial agrsm_howto.txt compiling steps are only cogent to modems with PCI IDs: 11c1:0620, 11c1:048c and 11c1:048f chips. They use the agrsm-20090418.tar.gz package. The agrsm-tools sets a useful symbolic link and a agrsm-test utlity For AgereSystems/LSI with Vendor 11c1 chips hosted on High Definition Audio cards, there may be support through the agrsm resources (providing an agrmodem + agrserial driver pair) as an alternative to usage of the snd-hda-intel driver + slmodemd helper. For the 11c11040 modem chip, ONLY the agrsm code is competent. Your Linux distro's dkms package should be first installed, as it directs the installation of modem specific dkms-agrsm resources, and also directs auto-installation of new drivers upon kernel upgrades. Currently, the dkms-agrsm code is NOT competent for 2.6.28 and later kernels. A short term fix is to install linux-image + linux-headers packages for earlier kernels. For detailed instructions for Ubuntu Jaunty with 2.6.28 kernels, see http://linmodems.technion.ac.il/bigarch/archive-nineth/msg01316.html The primary dkms-agrsm resource site is http://linux.zsolttech.com/linmodem/agrsm/ whereat a few different packaging types are available. Debian type installers (supporting Ubuntu too) are copied to http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ . Thereat the current package is the dkms-agrsm_2.1.80-6_i386.deb is for Agere/LSI chipsets hosted on High Definition Audio cards. Read the Modem/DOCs/Agrsm.txt for details. The dialer utility package WVDIAL does not appear to be installed on your System. For Ubuntu Jaunty users, there are at the bottom of http://linmodems.technion.ac.il/packages/: wvdial_jaunty_amd64.zip for x86_64, 64 bit bus systems. wvdial_jaunty_i386.zip for 32 bit systems. These are about 1 MB in size. After downloaded and copied into your Linux partition: $ unzip wv*.zip Within the new folder: $ sudo dpkg -i *.deb will complete the wvdial installation Please read Modem/DOCs/wvdial.txt for usage information. Regards, Antonio On 9/5/09, HT Kiro <htkiro@xxxxxxxxx> wrote: > Dear Sir > > As instructed on your web site, here is the modemdata.txt for your > review, please advise a way to setup my modem > > thanks > > H T > > > >