Shay, It appears to me that the modem is not supported according to scanModem output. I hope I am wrong Predictive diagnostics for card in bus 03:00.0: Modem chipset detected on NAME="Communication controller: ESS Technology ES2838/2839 SuperLink Modem " CLASS=0780 PCIDEV=125d:2838 SUBSYS=125d:2838 IRQ=3 IDENT=ESS.com For candidate modem in: 03:00.0 0780 Communication controller: ESS Technology ES2838/2839 SuperLink Modem Primary device ID: 125d:2838 Support type needed or chipset: ESS.com Writing DOCs/Intel.txt The ESScom 125d:2838 chipset modems are not supported under Linux. Read DOCs/InfoGeneral.txt about hardware alternatives. This page also confirms what scanModem reports: :( http://www.linuxquestions.org/questions/linux-hardware-18/ess-tech-es28382839-modem-driver-626689/ Regards, Antonio On 7/28/09, zeevpk <zeevpk@xxxxxxxxxxxx> wrote: > I have modem ess2838 > please help me to installing on ubuntu 9.04 > > Attaching ModemData-file > > Thanks in advance > shay > >