-------------------------- System information ---------------------------- CPU=i686, Linux version 2.6.28-11-generic (buildd@palmer) (gcc version 4.3.3 (Ubuntu 4.3.3-5ubuntu4) ) #42-Ubuntu SMP Fri Apr 17 01:57:59 UTC 2009 scanModem update of: 2009_07_17 The dialer utility package WVDIAL does not appear to be installed on your System. Please read Modem/DOCs/wvdial.txt There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: Attached USB devices are: ID 05e3:0715 Genesys Logic, Inc. USB 2.0 microSD Reader ID 046d:c501 Logitech, Inc. Cordless Mouse Receiver If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx For candidate card in slot 01:0b.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 01:0b.0 11c1:044c 11c1:044c Communication controller: Agere Systems LT WinModem Modem interrupt assignment and sharing: =================================== The modem interrupt (IRQ) is 255 . IRQs of 0 or 255 are not functional!! The CPU cannot control the modem until this situation is corrected!! Possible corrections are: 1) Within the boot up BIOS, change from a Windows to a non-PNP/Other Operating System type. Instructions for accessing BIOS are at: http://linmodems.technion.ac.il/resources.html within: Additional Resourcces. 2a) Add an option "pci=routeirq" to the kernel boot up line. Here is an example paragraph from /boot/grub/menu.lst : title Ubuntu, kernel 2.6.15-26-686 root (hd0,6) kernel /boot/vmlinuz-2.6.15-26-686 root=/dev/hda7 ro pci=routeirq initrd /boot/initrd.img-2.6.15-26-686 savedefault 2b) Same as above, but use "pollirq" instead of "pci=routeirq". 3) Within some BIOS setups, IRQ assignments can be changed. 4) On non-laptop systems, moving the modem card to another slot has helped. 5) Sometimes upgrading the kernel changes IRQ assignment. ===================================== --- Bootup diagnostics for card in PCI slot 01:0b.0 ---- [ 0.580328] pci 0000:01:0b.0: reg 10 32bit mmio: [0xe6800000-0xe68000ff] [ 0.580337] pci 0000:01:0b.0: reg 14 io port: [0xb800-0xb807] [ 0.580344] pci 0000:01:0b.0: reg 18 io port: [0xb400-0xb4ff] [ 0.580373] pci 0000:01:0b.0: supports D2 [ 0.580375] pci 0000:01:0b.0: PME# supported from D2 D3hot D3cold [ 0.580380] pci 0000:01:0b.0: PME# disabled The PCI slot 01:0b.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 01:0b.0: Modem chipset detected on NAME="Communication controller: Agere Systems LT WinModem " CLASS=0780 PCIDEV=11c1:044c SUBSYS=11c1:044c IRQ=255 IDENT=Agere.DSP For candidate modem in: 01:0b.0 0780 Communication controller: Agere Systems LT WinModem Primary device ID: 11c1:044c Support type needed or chipset: Agere.DSP The modem has a Lucent/Agere/LSI Mars or Apollo DSP (digital signal processing) chipset. Support packages for 2.6.n kernels are at: http://linmodems.technion.ac.il/packages/ltmodem/kernel-2.6/martian/ Always use the most update for kernels after 2.6.20, currently martian-full-20080625.tar.gz For kernels 2.6.20 and less, usr martian-full-20080407.tar.gz. See DOCs/AgereDSP.txt for Details. At http://linmodems.technion.ac.il/packages/ltmodem/kernel-2.6/martian/ get the martian-full-20080625.tar.gz and follow Readme-NOW.html 0x044c -- Mars 3 Perseus data/fax only:North America and Global board 0x044c -- Mars 3.2 Mercury data fax only when no eeprom is present, North America DAA -------------- end Agere Systems section ------------------- Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.3.3 and the compiler used in kernel assembly: 4.3.3 The patch utility is needed and is needed for compiling ALSA drivers, and possibly others. Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.3 linuc_headers base folder /lib/modules/2.6.28-11-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------