Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server,
as HTML can contain viruses. Use as the email Subject Line:
YourName, YourCountry kernel 2.6.28-11-generic
With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
YourCountry will enable Country specific guidance. Linux experts in YourCountry
can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters.
So in a day, also check the Archived responses at http://www.linmodems.org
-------------------------- System information ----------------------------
CPU=i686,
Linux version 2.6.28-11-generic (buildd@palmer) (gcc version 4.3.3 (Ubuntu 4.3.3-5ubuntu4) ) #42-Ubuntu SMP Fri Apr 17 01:57:59 UTC 2009
scanModem update of: 2009_07_02
The dialer utility package WVDIAL does not appear to be installed on your System.
Please read Modem/DOCs/wvdial.txt
There are no blacklisted modem drivers in /etc/modprobe* files
Potentially useful modem drivers now loaded are:
snd_hda_intel
Attached USB devices are:
ID 058f:6387 Alcor Micro Corp. Transcend JetFlash Flash Drive
ID 046d:c00e Logitech, Inc. M-BJ58/M-BJ69 Optical Wheel Mouse
If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html
If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@xxxxxxxxxxxxx
For candidate card in slot 00:14.2, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:14.2 1002:437b 1179:ff00 Audio device: ATI Technologies Inc IXP SB4x0 High Definition Audio Controller
Modem interrupt assignment and sharing:
16: 4716 IO-APIC-fasteoi ohci1394, HDA Intel
--- Bootup diagnostics for card in PCI slot 00:14.2 ----
[ 0.698088] pci 0000:00:14.2: reg 10 64bit mmio: [0xd0500000-0xd0503fff]
[ 0.698144] pci 0000:00:14.2: PME# supported from D0 D3hot D3cold
[ 0.698150] pci 0000:00:14.2: PME# disabled
[ 12.896537] HDA Intel 0000:00:14.2: PCI INT A -> GSI 16 (level, low) -> IRQ 16
The PCI slot 00:14.2 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
===== Advanced Linux Sound Architecture (ALSA) diagnostics =====
The ALSA packages provide audio support and also drivers for some modems.
ALSA diagnostics are written during bootup to /proc/asound/ folders.
The ALSA verion is 1.0.18
The modem cards detected by "aplay -l" are: None
The /proc/asound/pcm file reports:
-----------------------
00-00: ALC861 Analog : ALC861 Analog : playback 1 : capture 1
about /proc/asound/cards:
------------------------
0 [SB ]: HDA-Intel - HDA ATI SB
HDA ATI SB at 0xd0500000 irq 16
PCI slot 00:14.2 has a High Definition Audio Card
The drivers are in the kernel modules tree at:
/lib/modules/2.6.28-11-generic/kernel/sound/pci/hda/snd-hda-intel.ko
UNEXPECTED HDA diagnostic outcome.
=== Finished firmware and bootup diagnostics, next deducing cogent software. ===
A candidate modem is not evident among the PCI devices:
------------------------------------------------
00:12.0 IDE interface: ATI Technologies Inc IXP SB400 Serial ATA Controller (rev 80)
00:14.0 SMBus: ATI Technologies Inc IXP SB400 SMBus Controller (rev 82)
00:14.1 IDE interface: ATI Technologies Inc IXP SB400 IDE Controller (rev 80)
00:14.2 Audio device: ATI Technologies Inc IXP SB4x0 High Definition Audio Controller (rev 01)
01:05.0 VGA compatible controller: ATI Technologies Inc RC410 [Radeon Xpress 200M]
02:00.0 Ethernet controller: Atheros Communications Inc. AR242x 802.11abg Wireless PCI Express Adapter (rev 01)
09:00.0 FireWire (IEEE 1394): VIA Technologies, Inc. VT6306 Fire II IEEE 1394 OHCI Link Layer Controller (rev c0)
09:06.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL-8139/8139C/8139C+ (rev 10)
------------------------------------------------
with USB and bridge devices not displayed.
If your modem is connected by an external serial cable,
or mounted internally on an ISA card, scanModem would not access it.
Try with Root permission
$ sudo wvdialconf /etc/wvdial.conf
to detect these modem types and some USB modems.
If the detection is successful, read the DOCs/wvdial.txt .
Edit the /etc/wvdial.conf with Root permission:
sudo gedit /etc/wvdial.conf
will be able to dial out with Root permission:
sudo wvdial
Many modems for which scanModem fails have Conexant chips.
From http://www.linuxant.com/drivers/modemident.php
get the ListModem tool, which will report on Conexant chipset modems
If the above tests fail, please provide any independent information available on your modem.
If an alternative boot into Microsoft windows can be done, do mouse
clicks on:
Start > Settings > Control Panel > Classical View (for Window XP) > System
> Hardware > Device Manager > Modems > Click on the + > Modem. Double click to
expand the graphic. Manufacturer information may be displayed. For example, CXT
stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor
and device information. From the Driver Details TAB, copy out the VENdor and DEVice information.
Next do the Query Modem and record the ATI specifications displayed such as:
ATI3 - Agere SoftModem Version 2.1.22
ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27
Try to identify the modem setup file, with name perhaps MODEM.INF.
If may contain chipset Vendor informaton.
Predictive diagnostics for card in bus 00:14.2:
Modem chipset not detected on
NAME="Audio device: ATI Technologies Inc IXP SB4x0 High Definition Audio Controller "
CLASS=0403
PCIDEV=1002:437b
SUBSYS=1179:ff00
IRQ=16
HDA=1002:437b
SOFT=1002:437b.HDA
High Definition Audio (HDA) cards MAY host a modem chip in their Subsystem,
and many are supported by the ALSA audio+modem driver snd-hda-intel
A modem was not detected on HDA card 1002:437b.
If another modem card is present, then most likely 1002:437b does not host a modem.
If another modem card has not been detected, then possibilities are:
1) A Conexant modem chip is present on 1002:437b, as Conexant chips
are frequently not detectable by ALSA diagnostics
2) The modem may be of the older non-PCI Controller Chipset (hardware) type.
Try detection with Root permission:
sudo wvdialconf /etc/wvdial.conf
For candidate modem in: 00:14.2
0403 Audio device: ATI Technologies Inc IXP SB4x0 High Definition Audio Controller
Primary device ID: 1002:437b
Subsystem PCI_id 1179:ff00
Softmodem codec or chipset from diagnostics:
from Archives:
Support type needed or chipset:
Support can likely be achieved through two mutually exclusive alternatives:
1) The hsfmodem software for Conexant chipset modems: Read DOCs/Conexant.txt
The following ALSA alternative CANNOT work with Conexant modems.
2) An ALSA modem driver plus slmodemd. Read DOCs/Smartlink.txt for details, and
to test get the package SLMODEMD.gcc4.3.tar.gz from:
http://linmodems.technion.ac.il/packages/smartlink/
For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt
Start at http://www.linuxant.com/drivers/hsf/downloads-license.php to find the
hsfmodem package matching your System. For several Linux distros, there are
precompiled drivers matched to specific kernels. These have within the FileName,
your KernelVersion: 2.6.28_11_generic
They can be found through http://www.linuxant.com/drivers/hsf/full/downloads.php
A more precise location may be given a few paragraphs below.
If an EXACT Match with your your KernelVersion is not found, one of the
"Generic packages with source" near the bottom of the page must be used.
Downloaded packages must be moved into the Linux partition (home folder is OK)
and unzipped with:
unzip hsf*.zip
The installation command for a .deb suffic packages is, with root/adm permission:
sudo dpkg -i hsf*.deb
while for .rpm suffix it is, with:
rpm -i hsf*.rpm
Support for Conexant chips hosted on High Definition Audio cards may require
installation of additional packages, one of the alsa-driver-linuxant packages
on http://www.linuxant.com/alsa-driver/ At the same time download the
alsa-driver-1.0.17-1.patch , in case it prove to be later needed. During the
hsfmodem install, there will be a message if there is necessary installation of
alsa-driver-linuxant
The installation command for a .deb suffic packages is, with root/adm permission:
sudo dpkg -i hsf*.deb
while for .rpm suffix it is, with:
rpm -i hsf*.rpm
There may a message that "Dependencies" are not satisfied. In this case the Ubuntu/Debian packages to be installed are linux-libc-dev & libc6-dev. Package
names may be different for other Linuxes. If not on your install CD, these
packages can be searched for at http://packages.ubuntu.com. After download,
they can be coinstalled with:
sudo dpkg -i li*.deb
Again try the alsa-driver-linuxant
There may be a message that the patch must be applied. In this case get the
ftp://ftp.alsa-project.org/pub/driver/alsa-driver-1.0.17.tar.bz2
Under Linux, this package is unpacked with:
$ tar jxf alsa*.tar.bz2
Next the patch is applied with:
$ patch -p0 < alsa-driver-1.0.17-1.patch
See http://linmodems.technion.ac.il/bigarch/archive-eighth/msg00838.html
for details on compiling and installing replacement snd-hda-intel + its
dependent drivers.
After the installation is completed, rerun the hsfmodem installation.
Reboot and try to detect the modem with Root permission:
sudo wvdialconf /etc/wvdial.conf
From http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php
download hsfmodem-7.80.02.02full_k2.6.28_11_generic_ubuntu_i386.deb.zip
Under Linux unpack with:
$ unzip hsfmodem*.zip
Then install with:
$ sudo dpkg -i hsfmodem*.deb
Subsequently, the modem should be found with
$ sudo wvdialconf /etc/wvdial.conf
Edit in your personal information with:
$ sudo gedit /etc/wvdial.conf
and try dialing out with:
$ sudo wvdial.
See DOCs/Testing.txt for details.
Read DOCs/Conexant.txt
Writing DOCs/Conexant.txt
Writing DOCs/Smartlink.txt
============ end Smartlink section =====================
The base of the UDEV device file system is: /dev/.udev
Versions adequately match for the compiler installed: 4.3.3
and the compiler used in kernel assembly: 4.3.3
The patch utility is needed and is needed for compiling ALSA drivers, and possibly others.
Minimal compiling resources appear complete:
make utility - /usr/bin/make
Compiler version 4.3
linuc_headers base folder /lib/modules/2.6.28-11-generic/build
However some compilations and executable functions may need additional files,
in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ .
For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default.
Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions.
In not included on your install CD, search for them at http://packages.ubuntu.com
or comparable Repository for other Linux distros.
When compiling ALSA drivers, the utility "patch" will also be needed.
If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:
Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb
Checking pppd properties:
-rwsr-xr-- 1 root dip 277352 2009-02-20 18:25 /usr/sbin/pppd
In case of an "error 17" "serial loopback" problem, see:
http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html
To enable dialout without Root permission do:
$ su - root (not for Ubuntu)
sudo chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
sudo chmod a+x /usr/sbin/pppd
Checking settings of: /etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
proxyarp
lcp-echo-interval 30
lcp-echo-failure 4
noipx
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 wlan0 wmaster0
Which can interfere with Browser naviagation.
Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link:
slmodemd created symbolic link /dev/ttySL0:
Within /etc/udev/ files:
Within /etc/modprobe.conf files:
/etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem
/etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
--------- end modem support lines --------
