Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.28-13-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Linux version 2.6.28-13-generic (buildd@vernadsky) (gcc version 4.3.3 (Ubuntu 4.3.3-5ubuntu4) ) #45-Ubuntu SMP Tue Jun 30 19:49:51 UTC 2009 scanModem update of: 2009_07_02 There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: snd_hda_intel Attached USB devices are: ID 0c45:62c0 Microdia Pavilion Webcam ID 0cf2:6220 ENE Technology, Inc. ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode) ID 15d9:0a37 If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:27d8 1854:0106 Audio device: Intel Corporation 82801G Modem interrupt assignment and sharing: 22: 1088149 0 IO-APIC-fasteoi HDA Intel --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- [ 1.028536] pci 0000:00:1b.0: reg 10 64bit mmio: [0xf8300000-0xf8303fff] [ 1.028596] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold [ 1.028605] pci 0000:00:1b.0: PME# disabled [ 17.005520] HDA Intel 0000:00:1b.0: power state changed by ACPI to D0 [ 17.005538] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22 [ 17.005648] HDA Intel 0000:00:1b.0: setting latency timer to 64 The PCI slot 00:1b.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The ALSA verion is 1.0.18 The modem cards detected by "aplay -l" are: None The /proc/asound/pcm file reports: ----------------------- 00-00: ALC262 Analog : ALC262 Analog : playback 1 : capture 1 00-01: ALC262 Digital : ALC262 Digital : playback 1 about /proc/asound/cards: ------------------------ 0 [Intel ]: HDA-Intel - HDA Intel HDA Intel at 0xf8300000 irq 22 PCI slot 00:1b.0 has a High Definition Audio Card The drivers are in the kernel modules tree at: /lib/modules/2.6.28-11-generic/kernel/sound/pci/hda/snd-hda-intel.ko /lib/modules/2.6.28-3-rt/kernel/sound/pci/hda/snd-hda-intel.ko /lib/modules/2.6.28-13-generic/kernel/sound/pci/hda/snd-hda-intel.ko /lib/modules/2.6.27-11-generic/kernel/sound/pci/hda/snd-hda-intel.ko The modem codec file for the HDA card is: /proc/asound/card0/codec#1 -------------------------------------------------------- Codec: LSI ID 1040 Address: 1 Vendor Id: 0x11c11040 Subsystem Id: 0x11c10001 Revision Id: 0x100200 Modem Function Group: 0x1 The audio card hosts a softmodem chip: 0x11c11040 If not a Conexant modem, the driver agrsm with its dependent drivers: ---------- provide audio + modem support with the modem chip residing on the subsystem. Any particular card can host any one of several soft modem chips. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 00:1b.0: Modem chipset detected on NAME="Audio device: Intel Corporation 82801G " CLASS=0403 PCIDEV=8086:27d8 SUBSYS=1854:0106 IRQ=22 HDA=8086:27d8 SOFT=8086:27d8.HDA HDAchipVendorID=11c1 CHIP=0x11c11040 IDENT=agrsm Driver=agrsm For candidate modem in: 00:1b.0 0403 Audio device: Intel Corporation 82801G Primary device ID: 8086:27d8 Subsystem PCI_id 1854:0106 Softmodem codec or chipset from diagnostics: 0x11c11040 from Archives: The HDA card softmodem chip is 0x11c11040 Support type needed or chipset: agrsm Writing DOCs/Intel.txt The AgereSystems/LSI agrsm code supports compiling of a agrmodem + agrsm driver pair. One resource site is http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ Thereat get the agrsm_howto.txt and one of the agrsm-tools packages. The initial agrsm_howto.txt compiling steps are only cogent to modems with PCI IDs: 11c1:0620, 11c1:048c and 11c1:048f chips. They use the agrsm-20090418.tar.gz package. The agrsm-tools sets a useful symbolic link and a agrsm-test utlity For AgereSystems/LSI with Vendor 11c1 chips hosted on High Definition Audio cards, there may be support through the agrsm resources (providing an agrmodem + agrserial driver pair) as an alternative to usage of the snd-hda-intel driver + slmodemd helper. For the 11c11040 modem chip, ONLY the agrsm code is competent. Your Linux distro's dkms package should be first installed, as it directs the installation of modem specific dkms-agrsm resources, and also directs auto-installation of new drivers upon kernel upgrades. Currently, the dkms-agrsm code is NOT competent for 2.26.28 and later kernels. A short term fix is to install linux-image + linux-headers packages for earlier kernels. For example, for Ubuntu Jaunty with 2.6.28 kernels, linux-image + linux-headers packages for earlier 2.26.27 series Intrepid kernels can be installed. Search for them at: http://packages.ubuntu.com The primary dkms-agrsm resource site is http://linux.zsolttech.com/linmodem/agrsm/ whereat a few different packaging types are available. Debian type installers (supporting Ubuntu too) are copied to http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ . Thereat the current package is the dkms-agrsm_2.1.80-6_i386.deb is for Agere/LSI chipsets hosted on High Definition Audio cards. Read the Modem/DOCs/Agrsm.txt for details. -------------- end Agere Systems section ------------------- Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.3.3 and the compiler used in kernel assembly: 4.3.3 Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.3 linuc_headers base folder /lib/modules/2.6.28-13-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 277352 2009-02-20 19:25 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/DOCs/YourSystem.txt concerning other COMM channels: ath0 eth0 vmnet1 vmnet8 wifi0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/alsa-base~:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base~:options snd-via82xx-modem index=-2 /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 /etc/modprobe.d/alsa-base.dpkg-old:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.dpkg-old:options snd-via82xx-modem index=-2 Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------