Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.27-7-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Linux version 2.6.27-7-generic (buildd@rothera) (gcc version 4.3.2 (Ubuntu 4.3.2-1ubuntu10) ) #1 SMP Fri Oct 24 06:42:44 UTC 2008 scanModem update of: 2009_04_28 There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: snd_hda_intel Attached USB devices are: ID 0951:1603 Kingston Technology Data Traveler 1GB/2GB Pen Drive If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx For candidate card in slot 03:06.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 03:06.0 14f1:1056 14f1:1056 Communication controller: Conexant Systems, Inc. HCF 56k Data/Fax/Voice/Spkp Modem Modem interrupt assignment and sharing: --- Bootup diagnostics for card in PCI slot 03:06.0 ---- [ 0.500972] PCI: 0000:03:06.0 reg 10 32bit mmio: [febf0000, febfffff] [ 0.500977] PCI: 0000:03:06.0 reg 14 io port: [ec00, ec07] [ 0.501004] pci 0000:03:06.0: PME# supported from D0 D3hot D3cold [ 0.501007] pci 0000:03:06.0: PME# disabled The PCI slot 03:06.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. For candidate card in slot 00:10.1, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:10.1 10de:026c 1462:7252 Audio device: nVidia Corporation MCP51 High Definition Audio Modem interrupt assignment and sharing: 22: 8 8482 IO-APIC-fasteoi sata_nv, HDA Intel --- Bootup diagnostics for card in PCI slot 00:10.1 ---- [ 0.500732] PCI: 0000:00:10.1 reg 10 32bit mmio: [fead8000, feadbfff] [ 0.500758] pci 0000:00:10.1: PME# supported from D3hot D3cold [ 0.500761] pci 0000:00:10.1: PME# disabled [ 1.236815] pci 0000:00:10.1: Enabling HT MSI Mapping [ 12.756458] HDA Intel 0000:00:10.1: PCI INT B -> Link[LAZA] -> GSI 22 (level, low) -> IRQ 22 [ 12.756476] HDA Intel 0000:00:10.1: setting latency timer to 64 The PCI slot 00:10.1 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The ALSA verion is 1.0.17 The modem cards detected by "aplay -l" are: None The /proc/asound/pcm file reports: ----------------------- 00-02: ALC883 Analog : ALC883 Analog : capture 1 00-01: ALC883 Digital : ALC883 Digital : playback 1 : capture 1 00-00: ALC883 Analog : ALC883 Analog : playback 1 : capture 1 about /proc/asound/cards: ------------------------ 0 [NVidia ]: HDA-Intel - HDA NVidia HDA NVidia at 0xfead8000 irq 22 PCI slot 00:10.1 has a High Definition Audio Card The drivers are in the kernel modules tree at: /lib/modules/2.6.27-7-generic/kernel/sound/pci/hda/snd-hda-intel.ko UNEXPECTED HDA diagnostic outcome. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 03:06.0: Modem chipset detected on NAME="Communication controller: Conexant Systems, Inc. HCF 56k Data/Fax/Voice/Spkp Modem " CLASS=0780 PCIDEV=14f1:1056 SUBSYS=14f1:1056 IRQ=11 IDENT=hcfpcimodem For candidate modem in: 03:06.0 0780 Communication controller: Conexant Systems, Inc. HCF 56k Data/Fax/Voice/Spkp Modem Primary device ID: 14f1:1056 Support type needed or chipset: hcfpcimodem For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt The modem requires a hcflinmodem package. From http://www.linuxant.com/drivers/hcf/full/downloads-ubuntu-x86.php download hcfpcimodem-7.80.02.02full_k2.6.27_7_generic_ubuntu_i386.deb.zip Under Linux unpack with: $ unzip hcfpcimodem*.zip Then install with: $ sudo dpkg -i hcfpcimodem*.deb Subsequently, the modem should be found with $ sudo wvdialconf /etc/wvdial.conf Edit in your personal information with: $ sudo gedit /etc/wvdial.conf and try dialing out with: $ sudo wvdial. See DOCs/Testing.txt for details. Read DOCs/Conexant.txt Writing DOCs/Conexant.txt Predictive diagnostics for card in bus 00:10.1: Modem chipset not detected on NAME="Audio device: nVidia Corporation MCP51 High Definition Audio " CLASS=0403 PCIDEV=10de:026c SUBSYS=1462:7252 IRQ=22 HDA=10de:026c SOFT=10de:026c.HDA High Definition Audio (HDA) cards MAY host a modem chip in their Subsystem, and many are supported by the ALSA audio+modem driver snd-hda-intel A modem was not detected on HDA card 10de:026c. If another modem card is present, then most likely 10de:026c does not host a modem. If another modem card has not been detected, then possibilities are: 1) A Conexant modem chip is present on 10de:026c, as Conexant chips are frequently not detectable by ALSA diagnostics 2) The modem may be of the older non-PCI Controller Chipset (hardware) type. Try detection with Root permission: sudo wvdialconf /etc/wvdial.conf For candidate modem in: 00:10.1 0403 Audio device: nVidia Corporation MCP51 High Definition Audio Primary device ID: 10de:026c Subsystem PCI_id 1462:7252 Softmodem codec or chipset from diagnostics: from Archives: Support type needed or chipset: Support can likely be achieved through two mutually exclusive alternatives: 1) The hsfmodem software for Conexant chipset modems: Read DOCs/Conexant.txt The following ALSA alternative CANNOT work with Conexant modems. 2) An ALSA modem driver plus slmodemd. Read DOCs/Smartlink.txt for details, and to test get the package SLMODEMD.gcc4.3.tar.gz from: http://linmodems.technion.ac.il/packages/smartlink/ Writing DOCs/Smartlink.txt ============ end Smartlink section ===================== Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.3.2 and the compiler used in kernel assembly: 4.3.2 The patch utility is needed and is needed for compiling ALSA drivers, and possibly others. Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.3 linuc_headers base folder /lib/modules/2.6.27-7-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 273064 2008-10-15 21:51 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------