Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.27.5-117.fc10.i686 With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Linux version 2.6.27.5-117.fc10.i686 (mockbuild@xxxxxxxxxxxxxxxxxxxxxxxxxxx) (gcc version 4.3.2 20081105 (Red Hat 4.3.2-7) (GCC) ) #1 SMP Tue Nov 18 12:19:59 EST 2008 scanModem update of: 2009_05_31 There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: snd_hda_intel If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx For candidate card in slot 04:00.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 04:00.0 1543:3052 1543:3000 Modem: SILICON Laboratories Intel 537 [Winmodem] Modem interrupt assignment and sharing: --- Bootup diagnostics for card in PCI slot 04:00.0 ---- PCI: 0000:04:00.0 reg 10 32bit mmio: [50001000, 50001fff] PCI: 0000:04:00.0 reg 14 io port: [1000, 10ff] pci 0000:04:00.0: PME# supported from D0 D3hot D3cold pci 0000:04:00.0: PME# disabled serial 0000:04:00.0: PCI INT A -> GSI 21 (level, low) -> IRQ 21 0000:04:00.0: ttyS1 at I/O 0x1008 (irq = 21) is a 16450 0000:04:00.0: ttyS2 at I/O 0x1010 (irq = 21) is a 8250 0000:04:00.0: ttyS3 at I/O 0x1018 (irq = 21) is a 16450 Couldn't register serial port 0000:04:00.0: -28 The PCI slot 04:00.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:27d8 8086:a201 Audio device: Intel Corporation 82801G Modem interrupt assignment and sharing: 22: 207 2123 IO-APIC-fasteoi HDA Intel --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- PCI: 0000:00:1b.0 reg 10 64bit mmio: [50200000, 50203fff] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold pci 0000:00:1b.0: PME# disabled HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22 HDA Intel 0000:00:1b.0: setting latency timer to 64 The PCI slot 00:1b.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The ALSA verion is 1.0.17 The modem cards detected by "aplay -l" are: None The /proc/asound/pcm file reports: ----------------------- 00-01: STAC92xx Digital : STAC92xx Digital : playback 1 : capture 1 00-00: STAC92xx Analog : STAC92xx Analog : playback 1 : capture 3 about /proc/asound/cards: ------------------------ 0 [Intel ]: HDA-Intel - HDA Intel HDA Intel at 0x50200000 irq 22 PCI slot 00:1b.0 has a High Definition Audio Card The drivers are in the kernel modules tree at: /lib/modules/2.6.27.5-117.fc10.i686/kernel/sound/pci/hda/snd-hda-intel.ko UNEXPECTED HDA diagnostic outcome. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 04:00.0: Modem chipset detected on NAME="Modem: SILICON Laboratories Intel 537 [Winmodem] " CLASS=0703 PCIDEV=1543:3052 SUBSYS=1543:3000 IRQ=21 IDENT=INTEL537_on_1543:3052 For candidate modem in: 04:00.0 0703 Modem: SILICON Laboratories Intel 537 [Winmodem] Primary device ID: 1543:3052 Support type needed or chipset: INTEL537_on_1543:3052 Writing DOCs/Intel.txt Predictive diagnostics for card in bus 00:1b.0: Modem chipset not detected on NAME="Audio device: Intel Corporation 82801G " CLASS=0403 PCIDEV=8086:27d8 SUBSYS=8086:a201 IRQ=22 HDA=8086:27d8 SOFT=8086:27d8.HDA High Definition Audio (HDA) cards MAY host a modem chip in their Subsystem, and many are supported by the ALSA audio+modem driver snd-hda-intel A modem was not detected on HDA card 8086:27d8. If another modem card is present, then most likely 8086:27d8 does not host a modem. If another modem card has not been detected, then possibilities are: 1) A Conexant modem chip is present on 8086:27d8, as Conexant chips are frequently not detectable by ALSA diagnostics 2) The modem may be of the older non-PCI Controller Chipset (hardware) type. Try detection with Root permission: wvdialconf /etc/wvdial.conf For candidate modem in: 00:1b.0 0403 Audio device: Intel Corporation 82801G Primary device ID: 8086:27d8 Subsystem PCI_id 8086:a201 Softmodem codec or chipset from diagnostics: from Archives: Support type needed or chipset: Support can likely be achieved through two mutually exclusive alternatives: 1) The hsfmodem software for Conexant chipset modems: Read DOCs/Conexant.txt The following ALSA alternative CANNOT work with Conexant modems. 2) An ALSA modem driver plus slmodemd. Read DOCs/Smartlink.txt for details, and to test get the package SLMODEMD.gcc4.3.tar.gz from: http://linmodems.technion.ac.il/packages/smartlink/ Writing DOCs/Smartlink.txt ============ end Smartlink section ===================== Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.3.2 and the compiler used in kernel assembly: 4.3.2 Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.3 linuc_headers base folder /lib/modules/2.6.27.5-117.fc10.i686/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -r-xr-xr-x 1 root root 318632 2008-08-29 03:18 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options lock In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 virbr0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------