Donna I. USA Kernal 2.6.24-19-lpia

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Hello,

I've been trying to dial out on my analog line for about a month now. I purchased a Dell (Mini) Inspiron 910 with Ubuntu as the operating system. I've purchased a USRobotics 56K USB Modem (which I read was compatible with Linux). It feels like I've tried everything (including contacting Dell support). I am familiar with some of Linux programs (which I've used under Windows) -- but I feel I am very in the dark when it comes to this problem. I checked out (at the library) Ubuntu For Non-Geeks 3rd Edition -- reading and following the instructions (pages 55-58) -- I downloaded the scanModem.gz (on my main computer), transfered it (via thumbnail drive) over to my Dell Mini and ran it. I'm attaching a copy of my ModemData.txt report for you -- I am hoping there is a simple solution to this problem.

Thank you in advance for your help!
Donna
 Only plain text email is forwarded by the  Discuss@xxxxxxxxxxxxx List Server, 
 as HTML can contain viruses. Use as the email Subject Line: 
           YourName, YourCountry  kernel 2.6.24-19-lpia 
 With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. 
 YourCountry will enable Country specific guidance. Linux experts in YourCountry 
 can be found through: http://www.linux.org/groups/index.html. 
They will know your Country's modem code, which may be essential for dialup service. 
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. 
 So in a day, also check the Archived responses at http://www.linmodems.org 
--------------------------  System information ---------------------------- 
CPU=i686,  
Linux version 2.6.24-19-lpia (root@macbook) (gcc version 4.2.3 (Ubuntu 4.2.3-2ubuntu7)) #1 SMP Mon Nov 3 15:25:26 UTC 2008 
 scanModem update of:  2009_05_12 

 There are no blacklisted modem drivers in /etc/modprobe*  files 
 Potentially useful modem drivers now loaded are: 
         snd_hda_intel       

Attached USB devices are: 
 ID 0951:1603 Kingston Technology 
 ID 0baf:0303 U.S. Robotics 
 ID 046d:c408 Logitech, Inc. Marble Mouse (4-button) 
If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html 

If a USB modem or cellphone is attached and was not detected, please 
provide available information in your request to discuss@xxxxxxxxxxxxx 

For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are: 
 PCI slot	PCI ID		SubsystemID	Name 
 ----------	---------	---------	-------------- 
 00:1b.0	8086:27d8	1028:02b0	Audio device: Intel Corporation 82801G 

 Modem interrupt assignment and sharing: 
 21:       1140          0   IO-APIC-fasteoi   HDA Intel 
 --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- 
[   18.776506] ACPI: PCI Interrupt 0000:00:1b.0[A] -> GSI 22 (level, low) -> IRQ 21 
[   18.776549] PCI: Setting latency timer of device 0000:00:1b.0 to 64 


===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== 
The ALSA packages provide audio support and also drivers for some modems. 
ALSA diagnostics are written during bootup to /proc/asound/ folders. 

The ALSA verion is 1.0.16 
The modem cards detected by "aplay -l"  are: None 
 

The /proc/asound/pcm file reports: 
----------------------- 
00-04: ALC268 Analog : ALC268 Analog : capture 1 
00-00: ALC268 Analog : ALC268 Analog : playback 1 : capture 1 

about /proc/asound/cards: 
------------------------ 
 0 [Intel          ]: HDA-Intel - HDA Intel 
                      HDA Intel at 0xf0540000 irq 21 

 PCI slot 00:1b.0 has a High Definition Audio Card 
 The drivers are in the kernel modules tree at: 
 /lib/modules/2.6.24-19-lpia/ubuntu/sound/alsa-driver/pci/hda/snd-hda-intel.ko 
UNEXPECTED HDA diagnostic outcome. 
=== Finished firmware and bootup diagnostics, next deducing cogent software. === 

Predictive  diagnostics for card in bus 005: 
	Modem chipset  detected on 
SLOT="Bus 005 Device 004:" 
NAME="U.S. Robotics " 
bus=005 
USBmodemID=0baf:0303 
IDENT=usbserial 
Driver=usbserial 

For a detailed USB cellphone usage report, see http://linmodems.technion.ac.il/bigarch/archive-eighth/msg03240.html 
 For candidate modem in:  005 
    U.S. Robotics 
      Primary device ID:  0baf:0303 
 Support type needed or chipset:	usbserial 
 


Writing DOCs/Intel.txt 


Predictive  diagnostics for card in bus 00:1b.0: 
	Modem chipset not detected on 
NAME="Audio device: Intel Corporation 82801G " 
CLASS=0403 
PCIDEV=8086:27d8 
SUBSYS=1028:02b0 
IRQ=21 
HDA=8086:27d8 
SOFT=8086:27d8.HDA 


 High Definition Audio (HDA) cards MAY host a modem chip in their Subsystem, 
 and many are supported by the ALSA audio+modem driver snd-hda-intel 
 A modem was not detected on HDA card 8086:27d8. 
 If another modem card is present, then most likely 8086:27d8 does not host a modem. 
 If another modem card has not been detected, then possibilities are: 
	1) A Conexant modem chip is present on 8086:27d8, as Conexant chips 
 are frequently not detectable by ALSA diagnostics 
	2) The modem may be of the older non-PCI Controller Chipset (hardware) type. 
Try detection with Root permission: 
	sudo wvdialconf  /etc/wvdial.conf 

 For candidate modem in:  00:1b.0 
   0403 Audio device: Intel Corporation 82801G 
      Primary device ID:  8086:27d8 
    Subsystem PCI_id  1028:02b0 
    Softmodem codec or chipset from diagnostics: 
                               from    Archives: 
                        
      

Support type needed or chipset:	 

Support can likely be achieved through two mutually exclusive alternatives: 
1) The hsfmodem software for Conexant chipset modems: Read DOCs/Conexant.txt 
The following ALSA alternative CANNOT work with Conexant modems. 

2) An ALSA modem driver plus slmodemd.  Read DOCs/Smartlink.txt for details, and 
to test get the package SLMODEMD.gcc4.2.tar.gz from: 
	http://linmodems.technion.ac.il/packages/smartlink/ 

Writing DOCs/Smartlink.txt 
============ end Smartlink section ===================== 


 The base of the UDEV device file system is: /dev/.udev 

 Versions adequately match for the compiler installed: 4.2.3 
             and the compiler used in kernel assembly: 4.2.3 

 linux-headers-2.6.24-19-lpia resources needed for compiling are not manifestly ready! 
 The patch utility is needed and is needed for compiling ALSA drivers, and possibly others. 

 If compiling is necessary packages must be installed, providing: 
	 linux-headers-2.6.24-19-lpia 


If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then 
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev 
and any of its dependents, under Ubuntu linux-libc-dev 

If an alternate ethernet connection is available, 
$  apt-get update 
$  apt-get -s install linux-kernel-devel 
will install needed packages. 
For Debian/Ubuntu related distributions, run the following command to display the needed package list: 

Otherwise packages have to be found through http://packages.ubuntu.com 
Once downloaded and transferred into a Linux partition, 
they can be installed alltogether with: 
$ sudo dpkg -i *.deb 


Checking pppd properties: 
	-rwsr-xr-- 1 root dip 261032 2007-10-04 15:37 /usr/sbin/pppd 

In case of an "error 17" "serial loopback" problem, see: 
    http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html 

To enable dialout without Root permission do: 
	$ su - root  (not for Ubuntu) 
        sudo chmod a+x /usr/sbin/pppd 
or under Ubuntu related Linuxes 
	sudo chmod a+x /usr/sbin/pppd 

Checking settings of:	/etc/ppp/options 
asyncmap 0 
noauth 
crtscts 
lock 
hide-password 
modem 
proxyarp 
lcp-echo-interval 30 
lcp-echo-failure 4 
noipx 

In case of a message like: 
   Warning: Could not modify /etc/ppp/pap-secrets: Permission denied 
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html 

Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 eth1 
Which can interfere with Browser naviagation. 

 Don't worry about the following, it is for experts should trouble shooting be necessary. 
========================================================== 

 Checking for modem support lines: 
 -------------------------------------- 
     /device/modem symbolic link:   
slmodemd created symbolic link /dev/ttySL0:  
     Within /etc/udev/ files: 

     Within /etc/modprobe.conf files: 
/etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 
/etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 
/etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to blacklist unwanted modem drivers 
/etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem 
/etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem 
     Within any ancient /etc/devfs files: 

     Within ancient kernel 2.4.n /etc/module.conf files: 

--------- end modem support lines -------- 

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