Colm, We don't have any prior modem info on USB chipset 3574:3009 Read the SoftModem.txt on info for getting modem info under Microsoft Check if the modem is detected by: $ su root # sudo wvdialconf If not try following: > If a cellphone is not detected, see > http://ubuntuforums.org/archive/index.php/t-878554.html and then again retry: $ su root # sudo wvdialconf MarvS On Tue, Apr 21, 2009 at 1:17 PM, Colm Hopkins <colmhopkins@xxxxxxxxx> wrote: > Hi folks > > I am trying to get this usb dial up modem to work with my linux with no > success. > Please help > > Colm > > Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List > Server, > as HTML can contain viruses. Use as the email Subject Line: > YourName, YourCountry kernel 2.6.23.9lw > With this Subject Line cogent experts will be alerted, and useful case > names left in the Archive. > YourCountry will enable Country specific guidance. Linux experts in > YourCountry > can be found through: http://www.linux.org/groups/index.html. > They will know your Country's modem code, which may be essential for dialup > service. > Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet > Provider mail filters. > So in a day, also check the Archived responses at http://www.linmodems.org > -------------------------- System information ---------------------------- > CPU=i686, > Linux version 2.6.23.9lw (root@xxxxxxxxxxxxxxxxxxxxx) (gcc version 4.1.2 > 20070925 (Red Hat 4.1.2-33)) #105 SMP PREEMPT Fri Jun 27 18:56:59 EDT 2008 > scanModem update of: 2009_04_11 > The modem symbolic link is /dev/modem -> /dev/ttyAGS3 > There are no blacklisted modem drivers in /etc/modprobe* files > Potentially useful modem drivers now loaded are: > snd_hda_intel > > Attached USB devices are: > ID 04f3:0212 Elan Microelectronics Corp. > ID 0c45:62c0 Acer Crystal Eye Webcam > If a cellphone is not detected, see > http://ubuntuforums.org/archive/index.php/t-878554.html > > If a USB modem or cellphone is attached and was not detected, please > provide available information in your request to discuss@xxxxxxxxxxxxx > > For candidate card in slot 00:1b.0, firmware information and bootup > diagnostics are: > PCI slot PCI ID SubsystemID Name > ---------- --------- --------- -------------- > 00:1b.0 8086:27d8 1025:015b Audio device: Intel 82801G > > Modem interrupt assignment and sharing: > 16: 510 0 IO-APIC-fasteoi ehci_hcd:usb1, > i915@pci:0000:00:02.0, uhci_hcd:usb2, HDA Intel > --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- > ACPI: PCI Interrupt 0000:00:1b.0[A] -> GSI 16 (level, low) -> IRQ 16 > PCI: Setting latency timer of device 0000:00:1b.0 to 64 > > > ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== > The ALSA packages provide audio support and also drivers for some modems. > ALSA diagnostics are written during bootup to /proc/asound/ folders. > > The ALSA verion is 1.0.16 > The modem cards detected by "aplay -l" are: None > > > The /proc/asound/pcm file reports: > ----------------------- > 00-00: ALC268 Analog : ALC268 Analog : playback 1 : capture 1 > > about /proc/asound/cards: > ------------------------ > 0 [Intel ]: HDA-Intel - HDA Intel > HDA Intel at 0x38540000 irq 16 > > PCI slot 00:1b.0 has a High Definition Audio Card > The drivers are in the kernel modules tree at: > /lib/modules/2.6.23.9lw/kernel/sound/pci/hda/snd-hda-intel.ko > /lib/modules/2.6.26.8-57.fc8/kernel/sound/pci/hda/snd-hda-intel.ko > UNEXPECTED HDA diagnostic outcome. > === Finished firmware and bootup diagnostics, next deducing cogent software. > === > > A candidate modem is not evident among the PCI devices: > ------------------------------------------------ > 00:02.0 VGA compatible controller: Intel 945GME Express Integrated Graphics > Controller (rev 03) > 00:02.1 Display controller: Intel Mobile 945GM/GMS, 943/940GML Express > Integrated Graphics Controller (rev 03) > 00:1b.0 Audio device: Intel 82801G (ICH7 Family) HD Audio Controller: > Realtek ALC662G/268 (rev 02) > 00:1f.2 IDE interface: Intel 82801GBM/GHM (ICH7 Family) SATA IDE Controller > (rev 02) > 00:1f.3 SMBus: Intel 82801G (ICH7 Family) SMBus Controller (rev 02) > 02:00.0 Ethernet controller: Realtek RTL8102E PCI Express Fast Ethernet > controller (rev 02) > 03:00.0 Ethernet controller: Atheros AR5006EG 802.11 b/g Wireless PCI > Express Adapter (rev 01) > ------------------------------------------------ > with USB and bridge devices not displayed. > > If your modem is connected by an external serial cable, > or mounted internally on an ISA card, scanModem would not access it. > Try with Root permission > $ wvdialconf /etc/wvdial.conf > to detect these modem types and some USB modems. > If the detection is successful, read the DOCs/wvdial.txt . > Edit the /etc/wvdial.conf with Root permission: > gedit /etc/wvdial.conf > will be able to dial out with Root permission: > wvdial > > Many modems for which scanModem fails have Conexant chips. > From http://www.linuxant.com/drivers/modemident.php > get the ListModem tool, which will report on Conexant chipset modems > > If the above tests fail, please provide any independent information > available on your modem. > If an alternative boot into Microsoft windows can be done, do mouse > clicks on: > Start > Settings > Control Panel > Classical View (for Window XP) > System >> Hardware > Device Manager > Modems > Click on the + > Modem. Double click >> to > expand the graphic. Manufacturer information may be displayed. For example, > CXT > stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or > vendor > and device information. From the Driver Details TAB, copy out the VENdor and > DEVice information. > Next do the Query Modem and record the ATI specifications displayed such as: > ATI3 - Agere SoftModem Version 2.1.22 > ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 > Try to identify the modem setup file, with name perhaps MODEM.INF. > If may contain chipset Vendor informaton. > > > Predictive diagnostics for card in bus 00:1b.0: > Modem chipset not detected on > NAME="Audio device: Intel 82801G " > CLASS=0403 > PCIDEV=8086:27d8 > SUBSYS=1025:015b > IRQ=16 > HDA=8086:27d8 > SOFT=8086:27d8.HDA > > > High Definition Audio (HDA) cards MAY host a modem chip in their Subsystem, > and many are supported by the ALSA audio+modem driver snd-hda-intel > A modem was not detected on HDA card 8086:27d8. > If another modem card is present, then most likely 8086:27d8 does not host > a modem. > If another modem card has not been detected, then possibilities are: > 1) A Conexant modem chip is present on 8086:27d8, as Conexant chips > are frequently not detectable by ALSA diagnostics > 2) The modem may be of the older non-PCI Controller chipset > (hardware) type. > Try detection with Root permission: > wvdialconf /etc/wvdial.conf > > For candidate modem in: 00:1b.0 > 0403 Audio device: Intel 82801G > Primary device ID: 8086:27d8 > Subsystem PCI_id 1025:015b > Softmodem codec or chipset from diagnostics: > from Archives: > > > > Support type needed or chipset: > > Support can likely be achieved through two mutually exclusive alternatives: > 1) The hsfmodem software for Conexant chipset modems: Read DOCs/Conexant.txt > The following ALSA alternative CANNOT work with Conexant modems. > > 2) An ALSA modem driver plus slmodemd. Read DOCs/Smartlink.txt for details, > and > to test get the package SLMODEMD.gcc4.1.tar.gz from: > http://linmodems.technion.ac.il/packages/smartlink/ > > > Writing DOCs/Intel.txt > > For owners of a Dell PCs with Conexant HSF modems, a driver source package > with full speed enabled is available, but requires driver compiling. Read > DOCs/Conexant.txt > > > Start at http://www.linuxant.com/drivers/hsf/downloads-license.php to find > the > hsfmodem package matching your System. For several Linux distros, there are > precompiled drivers matched to specific kernels. These have within the > FileName, > your KernelVersion: 2.6.23.9lw > They can be found through > http://www.linuxant.com/drivers/hsf/full/downloads.php > A more precise location may be given a few paragraphs below. > If an EXACT Match with your your KernelVersion is not found, one of the > "Generic packages with source" near the bottom of the page must be used. > Downloaded packages must be moved into the Linux partition (home folder is > OK) > and unzipped with: > unzip hsf*.zip > The installation command for a .deb suffic packages is, with root/adm > permission: > dpkg -i hsf*.deb > while for .rpm suffix it is, with: > rpm -i hsf*.rpm > Start at http://www.linuxant.com/drivers/hsf/full for > eventually download of a hsfmodem-7.68.00.12full_k.???.zip package > with ??? the package type (deb, rpm, tar etc) > These packages have compiled drivers but will also compile a driver, > if there is a mismatch between the resident kernel and provided driver. > The generic hsfmodem-7.68.00.12full.tar.gz package only provides compiling > support > > Read DOCs/Conexant.txt > > Writing DOCs/Conexant.txt > > Writing DOCs/Smartlink.txt > ============ end Smartlink section ===================== > > > The base of the UDEV device file system is: /dev/.udev > > Versions adequately match for the compiler installed: 4.1.2 > and the compiler used in kernel assembly: 4.1.2 > > linux-headers-2.6.23.9lw resources needed for compiling are not manifestly > ready! > The patch utility is needed and is needed for compiling ALSA drivers, and > possibly others. > > If compiling is necessary packages must be installed, providing: > > > > If a driver compilation fails, with message including some lack of some > FileName.h (stdio.h for example), then > Some additional kernel-header files need installation to /usr/include. The > minimal additional packages are libc6-dev > and any of its dependents, under Ubuntu linux-libc-dev > > If an alternate ethernet connection is available, > $ apt-get update > $ apt-get -s install linux-kernel-devel > will install needed packages. > For Debian/Ubuntu related distributions, run the following command to > display the needed package list: > > Otherwise packages have to be found through http://packages.ubuntu.com > Once downloaded and transferred into a Linux partition, > they can be installed alltogether with: > $ sudo dpkg -i *.deb > > > Checking pppd properties: > -r-xr-xr-x 1 root root 731076 2008-10-08 09:34 /usr/sbin/pppd > > In case of an "error 17" "serial loopback" problem, see: > http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html > > To enable dialout without Root permission do: > $ su - root (not for Ubuntu) > chmod a+x /usr/sbin/pppd > or under Ubuntu related Linuxes > chmod a+x /usr/sbin/pppd > > Checking settings of: /etc/ppp/options > lock > > In case of a message like: > Warning: Could not modify /etc/ppp/pap-secrets: Permission denied > see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html > > Read Modem/DOCs/YourSystem.txt concerning other COMM channels: ath0 eth0 > wifi0 > Which can interfere with Browser naviagation. > > Don't worry about the following, it is for experts should trouble shooting > be necessary. > ========================================================== > > Checking for modem support lines: > -------------------------------------- > /device/modem symbolic link: lrwxrwxrwx 1 root root 12 2009-04-21 > 18:48 /dev/modem -> /dev/ttyAGS3 > slmodemd created symbolic link /dev/ttySL0: > Within /etc/udev/ files: > /etc/udev/rules.d/50-udev-default.rules:KERNEL=="mwave", > NAME="modems/mwave", GROUP="uucp" > /etc/udev/rules.d/10-Huawei-Datacard.rules:SUBSYSTEMS=="usb", > ATTRS{modalias}=="usb:v12D1p1001*", KERNEL=="ttyUSB*", > ATTRS{bInterfaceNumber}=="00", ATTRS{bInterfaceProtocol}=="ff", > NAME="ttyUSB_utps_modem" > /etc/udev/rules.d/10-Huawei-Datacard.rules:SUBSYSTEMS=="usb", > ATTRS{modalias}=="usb:v12D1p1003*", KERNEL=="ttyUSB*", > ATTRS{bInterfaceNumber}=="00", ATTRS{bInterfaceProtocol}=="ff", > NAME="ttyUSB_utps_modem" > /etc/udev/rules.d/10-Huawei-Datacard.rules:SUBSYSTEMS=="usb", > ATTRS{modalias}=="usb:v12D1p1004*", KERNEL=="ttyUSB*", > ATTRS{bInterfaceNumber}=="00", ATTRS{bInterfaceProtocol}=="ff", > NAME="ttyUSB_utps_modem" > /etc/udev/rules.d/10-Huawei-Datacard.rules:SUBSYSTEMS=="usb", > ATTRS{modalias}=="usb:v12D1p1401*", KERNEL=="ttyUSB*", > ATTRS{bInterfaceNumber}=="03", ATTRS{bInterfaceProtocol}=="ff", > NAME="ttyUSB_utps_modem" > /etc/udev/rules.d/10-Huawei-Datacard.rules:SUBSYSTEMS=="usb", > ATTRS{modalias}=="usb:v12D1p1403*", KERNEL=="ttyUSB*", > ATTRS{bInterfaceNumber}=="01", ATTRS{bInterfaceProtocol}=="ff", > NAME="ttyUSB_utps_modem" > /etc/udev/rules.d/10-Huawei-Datacard.rules:SUBSYSTEMS=="usb", > ATTRS{modalias}=="usb:v12D1p1405*", KERNEL=="ttyUSB*", > ATTRS{bInterfaceNumber}=="03", ATTRS{bInterfaceProtocol}=="ff", > NAME="ttyUSB_utps_modem" > /etc/udev/rules.d/10-Huawei-Datacard.rules:SUBSYSTEMS=="usb", > ATTRS{modalias}=="usb:v12D1p1406*", KERNEL=="ttyUSB*", > ATTRS{bInterfaceNumber}=="00", ATTRS{bInterfaceProtocol}=="ff", > NAME="ttyUSB_utps_modem" > /etc/udev/rules.d/10-Huawei-Datacard.rules:SUBSYSTEMS=="usb", > ATTRS{modalias}=="usb:v12D1p1408*", KERNEL=="ttyUSB*", > ATTRS{bInterfaceNumber}=="02", ATTRS{bInterfaceProtocol}=="ff", > NAME="ttyUSB_utps_modem" > /etc/udev/rules.d/10-Huawei-Datacard.rules:SUBSYSTEMS=="usb", > ATTRS{modalias}=="usb:v12D1p1409*", KERNEL=="ttyUSB*", > ATTRS{bInterfaceNumber}=="03", ATTRS{bInterfaceProtocol}=="ff", > NAME="ttyUSB_utps_modem" > /etc/udev/rules.d/10-Huawei-Datacard.rules:SUBSYSTEMS=="usb", > ATTRS{modalias}=="usb:v12D1p140A*", KERNEL=="ttyUSB*", > ATTRS{bInterfaceNumber}=="00", ATTRS{bInterfaceProtocol}=="ff", > NAME="ttyUSB_utps_modem" > /etc/udev/rules.d/10-Huawei-Datacard.rules:SUBSYSTEMS=="usb", > ATTRS{modalias}=="usb:v12D1p140B*", KERNEL=="ttyUSB*", > ATTRS{bInterfaceNumber}=="00", ATTRS{bInterfaceProtocol}=="ff", > NAME="ttyUSB_utps_modem" > /etc/udev/rules.d/10-Huawei-Datacard.rules:SUBSYSTEMS=="usb", > ATTRS{modalias}=="usb:v12D1p140C*", KERNEL=="ttyUSB*", > ATTRS{bInterfaceNumber}=="00", ATTRS{bInterfaceProtocol}=="ff", > NAME="ttyUSB_utps_modem" > /etc/udev/rules.d/10-Huawei-Datacard.rules:SUBSYSTEMS=="usb", > ATTRS{modalias}=="usb:v12D1p140D*", KERNEL=="ttyUSB*", > ATTRS{bInterfaceNumber}=="00", ATTRS{bInterfaceProtocol}=="ff", > NAME="ttyUSB_utps_modem" > /etc/udev/rules.d/10-Huawei-Datacard.rules:SUBSYSTEMS=="usb", > ATTRS{modalias}=="usb:v12D1p140E*", KERNEL=="ttyUSB*", > ATTRS{bInterfaceNumber}=="00", ATTRS{bInterfaceProtocol}=="ff", > NAME="ttyUSB_utps_modem" > /etc/udev/rules.d/10-Huawei-Datacard.rules:SUBSYSTEMS=="usb", > ATTRS{modalias}=="usb:v12D1p140F*", KERNEL=="ttyUSB*", > ATTRS{bInterfaceNumber}=="00", ATTRS{bInterfaceProtocol}=="ff", > NAME="ttyUSB_utps_modem" > /etc/udev/rules.d/10-Huawei-Datacard.rules:SUBSYSTEMS=="usb", > ATTRS{modalias}=="usb:v12D1p1411*", KERNEL=="ttyUSB*", > ATTRS{bInterfaceNumber}=="00", ATTRS{bInterfaceProtocol}=="ff", > NAME="ttyUSB_utps_modem" > /etc/udev/rules.d/10-Huawei-Datacard.rules:SUBSYSTEMS=="usb", > ATTRS{modalias}=="usb:v12D1p1412*", KERNEL=="ttyUSB*", > ATTRS{bInterfaceNumber}=="00", ATTRS{bInterfaceProtocol}=="ff", > NAME="ttyUSB_utps_modem" > /etc/udev/rules.d/10-Huawei-Datacard.rules:SUBSYSTEMS=="usb", > ATTRS{modalias}=="usb:v12D1p1413*", KERNEL=="ttyUSB*", > ATTRS{bInterfaceNumber}=="00", ATTRS{bInterfaceProtocol}=="ff", > NAME="ttyUSB_utps_modem" > /etc/udev/rules.d/10-Huawei-Datacard.rules:SUBSYSTEMS=="usb", > ATTRS{modalias}=="usb:v12D1p1414*", KERNEL=="ttyUSB*", > ATTRS{bInterfaceNumber}=="00", ATTRS{bInterfaceProtocol}=="ff", > NAME="ttyUSB_utps_modem" > /etc/udev/rules.d/10-Huawei-Datacard.rules:SUBSYSTEMS=="usb", > ATTRS{modalias}=="usb:v12D1p1415*", KERNEL=="ttyUSB*", > ATTRS{bInterfaceNumber}=="00", ATTRS{bInterfaceProtocol}=="ff", > NAME="ttyUSB_utps_modem" > /etc/udev/rules.d/10-Huawei-Datacard.rules:SUBSYSTEMS=="usb", > ATTRS{modalias}=="usb:v12D1p1416*", KERNEL=="ttyUSB*", > ATTRS{bInterfaceNumber}=="00", ATTRS{bInterfaceProtocol}=="ff", > NAME="ttyUSB_utps_modem" > /etc/udev/rules.d/10-Huawei-Datacard.rules:SUBSYSTEMS=="usb", > ATTRS{modalias}=="usb:v12D1p1417*", KERNEL=="ttyUSB*", > ATTRS{bInterfaceNumber}=="00", ATTRS{bInterfaceProtocol}=="ff", > NAME="ttyUSB_utps_modem" > /etc/udev/rules.d/10-Huawei-Datacard.rules:SUBSYSTEMS=="usb", > ATTRS{modalias}=="usb:v12D1p1418*", KERNEL=="ttyUSB*", > ATTRS{bInterfaceNumber}=="00", ATTRS{bInterfaceProtocol}=="ff", > NAME="ttyUSB_utps_modem" > /etc/udev/rules.d/10-Huawei-Datacard.rules:SUBSYSTEMS=="usb", > ATTRS{modalias}=="usb:v12D1p1419*", KERNEL=="ttyUSB*", > ATTRS{bInterfaceNumber}=="00", ATTRS{bInterfaceProtocol}=="ff", > NAME="ttyUSB_utps_modem" > /etc/udev/rules.d/10-Huawei-Datacard.rules:SUBSYSTEMS=="usb", > ATTRS{modalias}=="usb:v12D1p141A*", KERNEL=="ttyUSB*", > ATTRS{bInterfaceNumber}=="00", ATTRS{bInterfaceProtocol}=="ff", > NAME="ttyUSB_utps_modem" > /etc/udev/rules.d/10-Huawei-Datacard.rules:SUBSYSTEMS=="usb", > ATTRS{modalias}=="usb:v12D1p141B*", KERNEL=="ttyUSB*", > ATTRS{bInterfaceNumber}=="00", ATTRS{bInterfaceProtocol}=="ff", > NAME="ttyUSB_utps_modem" > /etc/udev/rules.d/10-Huawei-Datacard.rules:SUBSYSTEMS=="usb", > ATTRS{modalias}=="usb:v12D1p141C*", KERNEL=="ttyUSB*", > ATTRS{bInterfaceNumber}=="01", ATTRS{bInterfaceProtocol}=="ff", > NAME="ttyUSB_utps_modem" > /etc/udev/rules.d/10-Huawei-Datacard.rules:SUBSYSTEMS=="usb", > ATTRS{modalias}=="usb:v12D1p141D*", KERNEL=="ttyUSB*", > ATTRS{bInterfaceNumber}=="02", ATTRS{bInterfaceProtocol}=="ff", > NAME="ttyUSB_utps_modem" > /etc/udev/rules.d/10-Huawei-Datacard.rules:SUBSYSTEMS=="usb", > ATTRS{modalias}=="usb:v12D1p141E*", KERNEL=="ttyUSB*", > ATTRS{bInterfaceNumber}=="00", ATTRS{bInterfaceProtocol}=="ff", > NAME="ttyUSB_utps_modem" > /etc/udev/rules.d/10-Huawei-Datacard.rules:SUBSYSTEMS=="usb", > ATTRS{modalias}=="usb:v12D1p141F*", KERNEL=="ttyUSB*", > ATTRS{bInterfaceNumber}=="02", ATTRS{bInterfaceProtocol}=="ff", > NAME="ttyUSB_utps_modem" > /etc/udev/rules.d/10-Huawei-Datacard.rules:SUBSYSTEMS=="usb", > ATTRS{modalias}=="usb:v12D1p1420*", KERNEL=="ttyUSB*", > ATTRS{bInterfaceNumber}=="00", ATTRS{bInterfaceProtocol}=="ff", > NAME="ttyUSB_utps_modem" > /etc/udev/rules.d/10-Huawei-Datacard.rules:SUBSYSTEMS=="usb", > ATTRS{modalias}=="usb:v12D1p1421*", KERNEL=="ttyUSB*", > ATTRS{bInterfaceNumber}=="02", ATTRS{bInterfaceProtocol}=="ff", > NAME="ttyUSB_utps_modem" > /etc/udev/rules.d/10-Huawei-Datacard.rules:SUBSYSTEMS=="usb", > ATTRS{modalias}=="usb:v12D1p1422*", KERNEL=="ttyUSB*", > ATTRS{bInterfaceNumber}=="00", ATTRS{bInterfaceProtocol}=="ff", > NAME="ttyUSB_utps_modem" > /etc/udev/rules.d/10-Huawei-Datacard.rules:SUBSYSTEMS=="usb", > ATTRS{modalias}=="usb:v12D1p1427*", KERNEL=="ttyUSB*", > ATTRS{bInterfaceNumber}=="00", ATTRS{bInterfaceProtocol}=="ff", > NAME="ttyUSB_utps_modem" > /etc/udev/rules.d/10-Huawei-Datacard.rules:SUBSYSTEMS=="usb", > ATTRS{modalias}=="usb:v12D1p1428*", KERNEL=="ttyUSB*", > ATTRS{bInterfaceNumber}=="00", ATTRS{bInterfaceProtocol}=="ff", > NAME="ttyUSB_utps_modem" > /etc/udev/rules.d/11-GXXdatacardserial.rules:# This udev rule enbales the > detection of Gkx Data modem and create a symbolic link as > Gkxdatacardserdev%n > /etc/udev/rules.d/11-Gkxdatacardserial.rules:# This udev rule enbales the > detection of Gkx Data modem and create a symbolic link as > Gkxdatacardserdev%n > Within /etc/modprobe.conf files: > > Within any ancient /etc/devfs files: > > Within ancient kernel 2.4.n /etc/module.conf files: > > --------- end modem support lines -------- > > >