Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.27-11-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Linux version 2.6.27-11-generic (buildd@palmer) (gcc version 4.3.2 (Ubuntu 4.3.2-1ubuntu11) ) #1 SMP Thu Jan 8 08:38:33 UTC 2009 scanModem update of: 2008_11_06 The modem symbolic link is /dev/modem -> ttySL0 There are no blacklisted modem drivers in /etc/modprobe* files Attached USB devices are: ID 413c:2003 Dell Computer Corp. Keyboard ID 0461:4d15 Primax Electronics, Ltd ID 1d6b:0001 Linux Foundation 1.1 root hub ID 1d6b:0001 Linux Foundation 1.1 root hub ID 1d6b:0001 Linux Foundation 1.1 root hub ID 1d6b:0001 Linux Foundation 1.1 root hub ID 1d6b:0001 Linux Foundation 1.1 root hub ID 1d6b:0002 Linux Foundation 2.0 root hub ID 1d6b:0002 Linux Foundation 2.0 root hub USB modems not recognized For candidate card in slot 03:03.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 03:03.0 1057:3052 1057:3020 Modem: Motorola SM56 Data Fax Modem Modem interrupt assignment and sharing: --- Bootup diagnostics for card in PCI slot 03:03.0 ---- [ 0.813521] PCI: 0000:03:03.0 reg 10 32bit mmio: [dfaff000, dfafffff] [ 0.813530] PCI: 0000:03:03.0 reg 14 io port: [dc00, dcff] [ 0.813580] pci 0000:03:03.0: PME# supported from D0 D3hot D3cold [ 0.813586] pci 0000:03:03.0: PME# disabled [ 3.130153] serial 0000:03:03.0: PCI INT A -> GSI 19 (level, low) -> IRQ 19 [ 3.130691] 0000:03:03.0: ttyS0 at I/O 0xdc08 (irq = 19) is a 16450 [ 3.131016] 0000:03:03.0: ttyS1 at I/O 0xdc10 (irq = 19) is a 8250 [ 3.131333] 0000:03:03.0: ttyS2 at I/O 0xdc18 (irq = 19) is a 16450 [ 3.131650] 0000:03:03.0: ttyS3 at I/O 0xdc20 (irq = 19) is a 8250 [ 3.131785] Couldn't register serial port 0000:03:03.0: -28 The PCI slot 03:03.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:284b 1028:01dd Audio device: Intel Corporation 82801H Modem interrupt assignment and sharing: 16: 30712 0 IO-APIC-fasteoi uhci_hcd:usb1, HDA Intel, i915@pci:0000:00:02.0 --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- [ 0.813520] PCI: 0000:00:1b.0 reg 10 64bit mmio: [dfddc000, dfddffff] [ 0.813520] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold [ 0.813520] pci 0000:00:1b.0: PME# disabled [ 13.899390] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16 [ 13.899415] HDA Intel 0000:00:1b.0: setting latency timer to 64 The PCI slot 00:1b.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The ALSA verion is 1.0.17 The modem cards detected by "aplay -l" are: None The /proc/asound/pcm file reports: ----------------------- 00-00: STAC92xx Analog : STAC92xx Analog : playback 1 : capture 3 about /proc/asound/cards: ------------------------ 0 [Intel ]: HDA-Intel - HDA Intel HDA Intel at 0xdfddc000 irq 16 PCI slot 00:1b.0 has a High Definition Audio Card The drivers are in the kernel modules tree at: /lib/modules/2.6.27-7-generic/kernel/sound/pci/hda/snd-hda-intel.ko /lib/modules/2.6.27-9-generic/kernel/sound/pci/hda/snd-hda-intel.ko /lib/modules/2.6.27-11-generic/kernel/sound/pci/hda/snd-hda-intel.ko === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 03:03.0: Modem chipset detected on NAME="Modem: Motorola SM56 Data Fax Modem " CLASS=0703 PCIDEV=1057:3052 SUBSYS=1057:3020 IRQ=19 IDENT=slamr For candidate modem in: 03:03.0 0703 Modem: Motorola SM56 Data Fax Modem Primary device ID: 1057:3052 Support type needed or chipset: slamr ----------------end Softmodem section -------------- Writing DOCs/Intel.txt 1057:3052 has a Motorola chipset, poorly supported by Motorola itself However Zello discovered that drivers written to support Smartlink modems do support the 1057:3052 chipset!! It sufficed to add 1057:3052 to the list of modem cards recognized by the Smartlink slamr driver. There is a ungrab-winmodem driver used in conjunction with slamr, which must have 1057:3052 similarly added. See messages from Zello: http://linmodems.technion.ac.il/bigarch/archive-seventh/msg00846.html http://linmodems.technion.ac.il/bigarch/archive-seventh/msg00848.html and Alvaro Aguirre about the ungrab-winmodem fix: http://linmodems.technion.ac.il/bigarch/archive-seventh/msg00990.html For general guidance on ungrab-winmodem + slamr usage, read the DOCs/Smartlink.txt The modem is supported by the Smartlink plus the slmodemd helper utility. Read the DOCs/Smartlink.txt and Modem/DOCs/YourSystem.txt for follow through guidance. For 2.6.27-11-generic compiling drivers is necessary. As of October 2007 the current packages at http://linmodems.technion.ac.il/packages/smartlink/ are the ungrab-winmodem-20070505.tar.gz and slmodem-2.9.11-20080126.tar.gz Writing DOCs/Smartlink.txt ============ end Smartlink section ===================== Predictive diagnostics for card in bus 00:1b.0: Modem chipset not detected on NAME="Audio device: Intel Corporation 82801H " CLASS=0403 PCIDEV=8086:284b SUBSYS=1028:01dd IRQ=16 HDA=8086:284b SOFT=8086:284b.HDA High Definition Audio (HDA) cards MAY host a modem chip in their Subsystem, and many are supported by the ALSA audio+modem driver snd-hda-intel A modem was not detected on HDA card 8086:284b. If another modem card is present, then most likely 8086:284b does not host a modem. If another modem card has not been detected, then possibilities are: 1) A Conexant modem chip is present on 8086:284b, as Conexant chips are frequently not detectable by ALSA diagnostics 2) The modem may be of the older non-PCI Controller Chipset (hardware) type. Try detection with Root permission: sudo wvdialconf /etc/wvdial.conf For candidate modem in: 00:1b.0 0403 Audio device: Intel Corporation 82801H Primary device ID: 8086:284b Subsystem PCI_id 1028:01dd Softmodem codec or chipset from diagnostics: from Archives: Support type needed or chipset: Support can likely be achieved through two mutually exclusive alternatives: 1) The hsfmodem software for Conexant chipset modems: Read DOCs/Conexant.txt The following ALSA alternative CANNOT work with Conexant modems. 2) An ALSA modem driver plus slmodemd. Read DOCs/Smartlink.txt for details, and to test get the package SLMODEMD.gcc4.3.tar.gz from: http://linmodems.technion.ac.il/packages/smartlink/ ----------------end Softmodem section -------------- Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.3.2 and the compiler used in kernel assembly: 4.3.2 Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.3 linuc_headers base folder /lib/modules/2.6.27-11-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== # start/stop the daemon when the USB modem is connected KERNEL=="slusb[0-9]*", GROUP="dialout", RUN+="/etc/init.d/sl-modem-daemon" Checking for modem support lines: -------------------------------------- /device/modem symbolic link: lrwxrwxrwx 1 root root 6 2009-01-10 12:46 /dev/modem -> ttySL0 slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: /etc/udev/rules.d/030_sl-modem-daemon.rules:# start/stop the daemon when the USB modem is connected /etc/udev/rules.d/030_sl-modem-daemon.rules:KERNEL=="slusb[0-9]*", GROUP="dialout", RUN+="/etc/init.d/sl-modem-daemon" /etc/udev/sl-modem-daemon.rules:# start/stop the daemon when the USB modem is connected /etc/udev/sl-modem-daemon.rules:KERNEL=="slusb[0-9]*", GROUP="dialout", RUN+="/etc/init.d/sl-modem-daemon" Within /etc/modprobe.conf files: /etc/modprobe.d/sl-modem-daemon.modutils:install slamr modprobe --ignore-install ungrab-winmodem ; modprobe --ignore-install slamr; test -e /dev/slamr0 || (/bin/mknod -m 660 /dev/slamr0 c 242 0 2>/dev/null && chgrp dialout /dev/slamr0) /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------