Wawan, If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. From the Driver Details TAB, copy out the VENdor and DEVice information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. Report back. MarvS On Sat, Jan 10, 2009 at 9:48 AM, wawan <wawanmaya@xxxxxxxxx> wrote: > The message is ready to be sent with the following file or link attachments: > ModemData > > Note: To protect against computer viruses, e-mail programs may prevent > sending or receiving certain types of file attachments. Check your e-mail > security settings to determine how attachments are handled. > >