Hi there, I have included the output from scanModem below. I have a Hewlett Packard ZD8000 laptop with built-in dialup modem and have just switched from win XP to Ubuntu 8.10. Ubuntu does not register the modem as being present so I have come to linmodems and followed the instructions with hope of being able to use my dialup eventually :) Thanks for the help, Sanj Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.27-9-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Linux version 2.6.27-9-generic (buildd@rothera) (gcc version 4.3.2 (Ubuntu 4.3.2-1ubuntu11) ) #1 SMP Thu Nov 20 21:57:00 UTC 2008 scanModem update of: 2008_11_06 There are no blacklisted modem drivers in /etc/modprobe* files Attached USB devices are: ID 0bc2:3000 Seagate RSS LLC ID 1d6b:0002 Linux Foundation 2.0 root hub ID 045e:0040 Microsoft Corp. Wheel Mouse Optical ID 1d6b:0001 Linux Foundation 1.1 root hub ID 1d6b:0001 Linux Foundation 1.1 root hub ID 1d6b:0001 Linux Foundation 1.1 root hub ID 03f0:011d Hewlett-Packard Integrated Bluetooth Module ID 1d6b:0001 Linux Foundation 1.1 root hub USB modems not recognized For candidate card in slot 00:1e.3, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1e.3 8086:266d 103c:3082 Modem: Intel Corporation 82801FB/FBM/FR/FW/FRW Modem interrupt assignment and sharing: 22: 725948 0 IO-APIC-fasteoi ohci1394, Intel ICH6 --- Bootup diagnostics for card in PCI slot 00:1e.3 ---- [ 0.524683] PCI: 0000:00:1e.3 reg 10 io port: [3400, 34ff] [ 0.524690] PCI: 0000:00:1e.3 reg 14 io port: [3800, 387f] [ 0.524725] pci 0000:00:1e.3: PME# supported from D0 D3hot D3cold [ 0.524729] pci 0000:00:1e.3: PME# disabled [ 1.620114] serial 0000:00:1e.3: PCI INT A -> GSI 22 (level, low) -> IRQ 22 [ 1.620121] serial 0000:00:1e.3: PCI INT A disabled The PCI slot 00:1e.3 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The ALSA verion is 1.0.17 The modem cards detected by "aplay -l" are: None The /proc/asound/pcm file reports: ----------------------- 00-04: Intel ICH - IEC958 : Intel ICH6 - IEC958 : playback 1 00-03: Intel ICH - ADC2 : Intel ICH6 - ADC2 : capture 1 00-02: Intel ICH - MIC2 ADC : Intel ICH6 - MIC2 ADC : capture 1 00-01: Intel ICH - MIC ADC : Intel ICH6 - MIC ADC : capture 1 00-00: Intel ICH : Intel ICH6 : playback 1 : capture 1 about /proc/asound/cards: ------------------------ 0 [ICH6 ]: ICH4 - Intel ICH6 Intel ICH6 with unknown codec at irq 22 === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 00:1e.3: Modem chipset detected on NAME="Modem: Intel Corporation 82801FB/FBM/FR/FW/FRW " CLASS=0703 PCIDEV=8086:266d SUBSYS=103c:3082 IRQ=22 SOFT=8086:266d.MC97 CodecArchived=CXT CodecClass=CXT IDENT=hsfmodem Driver=hsfmodem-drivers For candidate modem in: 00:1e.3 0703 Modem: Intel Corporation 82801FB/FBM/FR/FW/FRW Primary device ID: 8086:266d Subsystem PCI_id 103c:3082 Softmodem codec or chipset from diagnostics: from Archives: CXT, a Conexant type using hsfmodem software. CXTnn is a generic for all CXTnumbers, with Linuxant hsfmodem software support. Support type needed or chipset: hsfmodem Writing DOCs/Intel.txt For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt Start at http://www.linuxant.com/drivers/hsf/downloads-license.php to find the hsfmodem package matching your System. For several Linux distros, there are precompiled drivers matched to specific kernels. These have within the FileName, your KernelVersion: 2.6.27_9_generic They can be found through http://www.linuxant.com/drivers/hsf/full/downloads.php A more precise location may be given a few paragraphs below. If an EXACT Match with your your KernelVersion is not found, one of the "Generic packages with source" near the bottom of the page must be used. Downloaded packages must be moved into the Linux partition (home folder is OK) and unzipped with: unzip hsf*.zip The installation command for a .deb suffic packages is, with root/adm permission: sudo dpkg -i hsf*.deb while for .rpm suffix it is, with: rpm -i hsf*.rpm From http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php download hsfmodem-7.68.00.12full_k2.6.27_9_generic_ubuntu_i386.deb.zip Under Linux unpack with: $ unzip hsfmodem*.zip Then install with: $ sudo dpkg -i hsfmodem*.deb Subsequently, the modem should be found with $ sudo wvdialconf /etc/wvdial.conf Edit in your personal information with: $ sudo gedit /etc/wvdial.conf and try dialing out with: $ sudo wvdial. See DOCs/Testing.txt for details. Read DOCs/Conexant.txt Writing DOCs/Conexant.txt Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.3.2 and the compiler used in kernel assembly: 4.3.2 Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.3 linuc_headers base folder /lib/modules/2.6.27-9-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 273064 2008-10-16 12:51 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 wlan0 wmaster0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines -------- _________________________________________________________________ Invite your mail contacts to join your friends list with Windows Live Spaces. It's easy! http://spaces.live.com/spacesapi.aspx?wx_action=create&wx_url=/friends.aspx&mkt=en-us