Hi Sharon, I can see the problem: the fax software is looking on /dev/ttyS0 (the first serial port) for the modem, but it is on /dev/ttyS_PCTEL0. I am not sure where you need to change this setting, but it should be in one of the Efax config files somewhere. Best regards, Robert Sharon or Dan Donegan wrote: > > Not sure I'm sending this out correctly so I'm trying again. > > I'm using Hardy and am still unable to fax. This is what I get from > Efax-Gtk: > > From Efax: > > Socket running on port 9900 > > efax-0:9a: 7:46:08 Efax opened dev/ttyS0 > > efax-0:9a: 7:46:08 sync: dropping DTR > > efax-0:9a: 7:46:08 sync: sending escapes > > Error: sync: modem not responding > > failed page /home/sharon/stuff.ps > > finished no response from modem > > -------------------------- System information ---------------------------- > > CPU=i686, > > Linux version 2.6.24-22-generic (buildd@vernadsky) (gcc version 4.2.3 > (Ubuntu 4.2.3-2ubuntu7)) #1 SMP Mon Nov 24 18:32:42 UTC 2008 > > scanModem update of: 2008_11_06 > > The modem symbolic link is /dev/modem -> ttySL0 > > There are no blacklisted modem drivers in /etc/modprobe* files > > Attached USB devices are: > > ID 1668:6010 Actiontec Electronics, Inc. [hex] > > ID 04b8:0820 Seiko Epson Corp. > > ID 04b4:6560 Cypress Semiconductor Corp. CY7C65640 USB-2.0 "TetraHub" > > ID 0451:2046 Texas Instruments, Inc. TUSB2046 Hub > > USB modems not recognized > > For candidate card in slot 01:0a.0, firmware information and bootup > diagnostics are: > > PCI slot PCI ID SubsystemID Name > > ---------- --------- --------- -------------- > > 01:0a.0 134d:7897 134d:0001 Modem: PCTel Inc HSP MicroModem 56 > > Modem interrupt assignment and sharing: > > 11: 201801 XT-PIC-XT uhci_hcd:usb1 > > --- Bootup diagnostics for card in PCI slot 01:0a.0 ---- > > [ 25.559482] PCI: Enabling device 0000:01:0a.0 (0000 -> 0001) > > [ 25.560109] ACPI: PCI Interrupt 0000:01:0a.0[A] -> Link [LNKC] -> GSI > 11 (level, low) -> IRQ 11 > > === Finished firmware and bootup diagnostics, next deducing cogent > software. === > > Predictive diagnostics for card in bus 01:0a.0: > > Modem chipset detected on > > NAME="Modem: PCTel Inc HSP MicroModem 56 " > > CLASS=0703 > > PCIDEV=134d:7897 > > SUBSYS=134d:0001 > > IRQ=11 > > IDENT=PCTEL > > For candidate modem in: 01:0a.0 > > 0703 Modem: PCTel Inc HSP MicroModem 56 > > Primary device ID: 134d:7897 > > Support type needed or chipset: PCTEL > > ----------------end Softmodem section -------------- > > At http://linmodems.technion.ac.il/pctel-linux > > Get the pctel-0.9.7-9-rht-9.tar.gz > > Unpack under Linux with: > > tar zxf pctel*.tar.gz > > and read instuctions therein. > > Read DOCs/Pctel.txt and Modem/DOCs/YourSystem.txt for follow through > guidance. > > Writing DOCs/Pctel.txt > > Completed candidate modem analyses. > > The base of the UDEV device file system is: /dev/.udev > > Versions adequately match for the compiler installed: 4.2.3 > > and the compiler used in kernel assembly: 4.2.4 > > Minimal compiling resources appear complete: > > make utility - /usr/bin/make > > Compiler version 4.2 > > linuc_headers base folder /lib/modules/2.6.24-22-generic/build > > However some compilations and executable functions may need additional > files, > > in the FileNames.h (so called kernel "h"eaders) collection installed in > /usr/include/ . > > For martian_modem, additional required packages are needed. The also > required headers of package libc6 are commonly installed by default. > > Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev > packages, for kernels 2.6.24 and later versions. > > In not included on your install CD, search for them at > http://packages.ubuntu.com > > or comparable Repository for other Linux distros. > > When compiling ALSA drivers, the utility "patch" will also be needed. > > Compressed files at: /usr/src/sl-modem.tar.bz2 > > If a driver compilation fails, with message including some lack of some > FileName.h (stdio.h for example), then > > Some additional kernel-header files need installation to /usr/include. > The minimal additional packages are libc6-dev > > and any of its dependents, under Ubuntu linux-libc-dev > > If an alternate ethernet connection is available, > > $ apt-get update > > $ apt-get -s install linux-kernel-devel > > will install needed packages. > > For Debian/Ubuntu related distributions, run the following command to > display the needed package list: > > Otherwise packages have to be found through http://packages.ubuntu.com > > Once downloaded and transferred into a Linux partition, they can be > installed alltogether with: > > $ sudo dpkg -i *.deb > > Checking pppd properties: > > -rwsr-xr-- 1 root dip 269256 2007-10-04 12:57 /usr/sbin/pppd > > In case of an "error 17" "serial loopback" problem, see: > > http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html > > To enable dialout without Root permission do: > > $ su - root (not for Ubuntu) > > sudo chmod a+x /usr/sbin/pppd > > or under Ubuntu related Linuxes > > sudo chmod a+x /usr/sbin/pppd > > Checking settings of: /etc/ppp/options > > asyncmap 0 > > noauth > > crtscts > > lock > > hide-password > > modem > > proxyarp > > lcp-echo-interval 30 > > lcp-echo-failure 4 > > noipx > > In case of a message like: > > Warning: Could not modify /etc/ppp/pap-secrets: Permission denied > > see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html > > Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 > > Which can interfere with Browser naviagation. > > Don't worry about the following, it is for experts should trouble > shooting be necessary. > > ========================================================== > > # start/stop the daemon when the USB modem is connected > > KERNEL=="slusb[0-9]*", GROUP="dialout", RUN+="/etc/init.d/sl-modem-daemon" > > Checking for modem support lines: > > -------------------------------------- > > /device/modem symbolic link: lrwxrwxrwx 1 root root 6 2008-12-01 07:33 > /dev/modem -> ttySL0 > > slmodemd created symbolic link /dev/ttySL0: > > Within /etc/udev/ files: > > /etc/udev/rules.d/030_sl-modem-daemon.rules:# start/stop the daemon when > the USB modem is connected > > /etc/udev/rules.d/030_sl-modem-daemon.rules:KERNEL=="slusb[0-9]*", > GROUP="dialout", RUN+="/etc/init.d/sl-modem-daemon" > > /etc/udev/sl-modem-daemon.rules:# start/stop the daemon when the USB > modem is connected > > /etc/udev/sl-modem-daemon.rules:KERNEL=="slusb[0-9]*", GROUP="dialout", > RUN+="/etc/init.d/sl-modem-daemon" > > Within /etc/modprobe.conf files: > > /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 > > /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 > > /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to > blacklist unwanted modem drivers > > /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem > > /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem > > /etc/modprobe.d/sl-modem-daemon.modutils:install slamr modprobe > --ignore-install ungrab-winmodem ; modprobe --ignore-install slamr; test > -e /dev/slamr0 || (/bin/mknod -m 660 /dev/slamr0 c 242 0 2>/dev/null && > chgrp dialout /dev/slamr0) > > Within any ancient /etc/devfs files: > > Within ancient kernel 2.4.n /etc/module.conf files: > > > --------- end modem support lines -------- > > > >