I have spent ages on the web site trying to figure out by myself what to do next, but nothing works. Please help me get my modem to work, I need to send a fax (NOT to connect to Internet, I do that via ethernet). I am using PCLinuxOS2007 and my modem is SmartLink SmartPCI562 56K Modem Thank you very much! Shimon ============================================================ Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.18.8.tex5 With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Linux version 2.6.18.8.tex5 (vaughan@localhost) (gcc version 4.1.1 20060724 (prerelease) (4.1.1-4pclos2007)) #1 SMP Thu May 10 11:36:58 WST 2007 scanModem update of: 2008_11_06 There are no blacklisted modem drivers in /etc/modprobe* files Attached USB devices are: ID 04a5:20b0 Acer Peripherals Inc. (now BenQ Corp.) S2W 3300U/4300U ID 05e3:0604 Genesys Logic, Inc. USB 1.1 Hub ID 045e:0040 Microsoft Corp. Wheel Mouse Optical USB modems not recognized For candidate card in slot 02:0d.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 02:0d.0 163c:3052 163c:3052 Modem: Smart Link Ltd. SmartLink SmartPCI562 56K Modem Modem interrupt assignment and sharing: --- Bootup diagnostics for card in PCI slot 02:0d.0 ---- ACPI: PCI Interrupt 0000:02:0d.0[A] -> GSI 21 (level, low) -> IRQ 20 0000:02:0d.0: ttyS2 at I/O 0xd408 (irq = 20) is a 16450 0000:02:0d.0: ttyS3 at I/O 0xd410 (irq = 20) is a 8250 Couldn't register serial port 0000:02:0d.0: -28 === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 02:0d.0: Modem chipset detected on NAME="Modem: Smart Link Ltd. SmartLink SmartPCI562 56K Modem " CLASS=0703 PCIDEV=163c:3052 SUBSYS=163c:3052 IRQ=20 IDENT=slamr For candidate modem in: 02:0d.0 0703 Modem: Smart Link Ltd. SmartLink SmartPCI562 56K Modem Primary device ID: 163c:3052 Support type needed or chipset: slamr ----------------end Softmodem section -------------- The modem is supported by the Smartlink plus the slmodemd helper utility. Read the DOCs/Smartlink.txt and Modem/DOCs/YourSystem.txt for follow through guidance. For 2.6.18.8.tex5 compiling drivers is necessary. As of October 2007 the current packages at http://linmodems.technion.ac.il/packages/smartlink/ are the ungrab-winmodem-20070505.tar.gz and slmodem-2.9.11-20080126.tar.gz Writing DOCs/Smartlink.txt ============ end Smartlink section ===================== Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.1.1 and the compiler used in kernel assembly: 4.1.1 Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.1 linuc_headers base folder /lib/modules/2.6.18.8.tex5/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-t 1 root root 304536 Nov 7 2006 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options lock noauth noipdefault usepeerdns In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------