Re: Zoom/FaxModem 2920

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Greetings to All,

I have a Zoom/FaxModem 2920 which is supposed to be supported by Linux but is not working. I believe the problem could be that I am running the latest kernel from Fedora Core 9. In the mean time I’ve used an USB USRobotics which the system can see but is appears to be wedged and preventing faxgetty from coming up. This Zoom2920 is on the list of supported hardware that HylaFAX can use.

Is there any way that someone can help me so that my system can recognize the Zoom 2920? BTW, I’m not a programmer or a Linux expert.

Thanks in Advance.

Ramon

 Only plain text email is forwarded by the  Discuss@xxxxxxxxxxxxx List Server,
 as HTML can contain viruses. Use as the email Subject Line:
           Ramon F. McDougall, USA  kernel 2.6.27.5-37.fc9.i686 
 With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
 YourCountry will enable Country specific guidance. Linux experts in YourCountry 
 can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters.
 So in a day, also check the Archived responses at http://www.linmodems.org 
--------------------------  System information ----------------------------
CPU=i686,  
Linux version 2.6.27.5-37.fc9.i686 (mockbuild@) (gcc version 4.3.0 20080428 (Red Hat 4.3.0-8) (GCC) ) #1 SMP Wed Nov 12 18:56:28 EST 2008
 scanModem update of:  2008_11_06

 There are no blacklisted modem drivers in /etc/modprobe*  files 
Attached USB devices are:
 ID 413c:2003 Dell Computer Corp. Keyboard
 ID 413c:3200 Dell Computer Corp. Mouse
 ID 1d6b:0001 Linux Foundation 1.1 root hub
 ID 0baf:0303 U.S. Robotics 
 ID 1d6b:0001 Linux Foundation 1.1 root hub

USB modems not recognized

For candidate card in slot 00:08.0, firmware information and bootup diagnostics are:
 PCI slot	PCI ID		SubsystemID	Name
 ----------	---------	---------	--------------
 00:08.0	11c1:0480	11c1:0480	Modem: Agere Systems Venus Modem 

 Modem interrupt assignment and sharing: 
 17:          1   IO-APIC-fasteoi 
 --- Bootup diagnostics for card in PCI slot 00:08.0 ----
PCI: 0000:00:08.0 reg 10 32bit mmio: [ed104000, ed1040ff]
PCI: 0000:00:08.0 reg 14 io port: [e400, e4ff]
PCI: 0000:00:08.0 reg 18 io port: [e800, e8ff]
PCI: 0000:00:08.0 reg 1c io port: [ec00, ec07]
pci 0000:00:08.0: supports D2
pci 0000:00:08.0: PME# supported from D2 D3hot D3cold
pci 0000:00:08.0: PME# disabled
serial 0000:00:08.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17
0000:00:08.0: ttyS1 at I/O 0xe400 (irq = 17) is a 16550A

 The PCI slot 00:08.0 of the modem card may be disabled early in 
 a bootup process,  but then enabled later. If modem drivers load 
 but the  modem is not responsive, read DOCs/Bootup.txt about possible fixes.
 Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
 if help is needed.
 

=== Finished firmware and bootup diagnostics, next deducing cogent software. ===

Predictive  diagnostics for card in bus 00:08.0:
	Modem chipset  detected on
NAME="Modem: Agere Systems Venus Modem "
CLASS=0703
PCIDEV=11c1:0480
SUBSYS=11c1:0480
IRQ=17
IDENT=Agere.Venus_serial_drivers

 For candidate modem in:  00:08.0
   0703 Modem: Agere Systems Venus Modem 
      Primary device ID:  11c1:0480
 Support type needed or chipset:	Agere.Venus_serial_drivers
 

----------------end Softmodem section --------------

 Vendor 11c1 is Lucent Technologies with modem technology now under LSI Inc. 
Their Linux  code developer/maintainer is Soumyendu Sarkar. Support for a chipset and its 
 continued maintenance is only initiated at the request of a major chipset buyer,
 or comparable sponsor. Several different  modem chipset types  are produced: 
 with varying support under Linux.
 Device ID   Support        Name           Comment
 ---------   -------------  -----------    -----------------------------
 0480        serial_drivers Venus           controller chipset 1673JV7
 0440-045d   martian        Mars/Apollo     DSP (digital signal processing) chipsets
 0462        none           56K.V90/ADSL Wildwire 
 048d none           	    SV2P            soft modem 
 048(c or f) AGRSM          SV2P            soft modem
 0600        none           soft modem, very few in the field.
 0620        AGRSM          Pinball  soft modem, in some HP desktop PCs
 011c11040   AGRSM          hosted on High Definition Audio cards
 062(1-3)    none           SV92PP,Pinball  soft modem, in some HP desktop PCs

martian - At http://linmodems.technion.ac.il/packages/ltmodem/kernel-2.6/martian/
AGRSM - At http://linmodems.technion.ac.il/packages/ltmodem/11c11040/
  Compiling resources for a driver module pair: agrmodem.ko + agrserial.ko
  Use the  agrsm-HDA-20080721-ALSA15.tar.bz2 or agrsm-HDA-20080721.tar.bz2
  Read the agrsm_howto.txt.  For 11c11040 chips, also the HOWTO-Agere-11c11040-HDA.html

-------------- end Agere Systems section -------------------

 Completed candidate modem analyses.

 The base of the UDEV device file system is: /dev/.udev

 Versions adequately match for the compiler installed: 4.3.0
             and the compiler used in kernel assembly: 4.3.0


 
 Minimal compiling resources appear complete:
   make utility - /usr/bin/make
   Compiler version 4.3
   linuc_headers base folder /lib/modules/2.6.27.5-37.fc9.i686/build

 However some compilations and executable functions may need additional files,
 in the FileNames.h (so called kernel "h"eaders) collection installed in  /usr/include/ .
 For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. 
 Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions.
 In not included on your install CD, search for them at http://packages.ubuntu.com
 or comparable Repository for other Linux distros.
 When compiling ALSA drivers, the utility "patch" will also be needed.




If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev

If an alternate ethernet connection is available,
$  apt-get update
$  apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:

Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb


Checking pppd properties:
	-r-xr-xr-x 1 root root 318024 2008-05-13 05:13 /usr/sbin/pppd

In case of an "error 17" "serial loopback" problem, see:
    http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html

To enable dialout without Root permission do:
	$ su - root  (not for Ubuntu)
         chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
	 chmod a+x /usr/sbin/pppd

Checking settings of:	/etc/ppp/options
lock

In case of a message like:
   Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html

Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0
Which can interfere with Browser naviagation.

 Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================

 Checking for modem support lines:
 --------------------------------------
     /device/modem symbolic link:   
slmodemd created symbolic link /dev/ttySL0:  
     Within /etc/udev/ files:
/etc/udev/rules.d/50-udev-default.rules:KERNEL=="mwave",		NAME="modems/mwave", GROUP="uucp"
     Within /etc/modprobe.conf files:

     Within any ancient /etc/devfs files:

     Within ancient kernel 2.4.n /etc/module.conf files:

--------- end modem support lines --------


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