Hope you can offer some help with this. Open Suse 11. The read out says i686 but my machine is actually a 64bit version. Thanks in advance. Garry Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry Welcome to openSUSE 11.0 (i586) - Kernel kernel 2.6.25.5-1.1-default With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Welcome to openSUSE 11.0 (i586) - Kernel Linux version 2.6.25.5-1.1-default (geeko@buildhost) (gcc version 4.3.1 20080507 (prerelease) [gcc-4_3-branch revision 135036] (SUSE Linux) ) #1 SMP 2008-06-07 01:55:22 +0200 scanModem update of: 2008_10_24 There are no blacklisted modem drivers in /etc/modprobe* files Checking /proc/bus/usb/devices /proc/bus/usb/devices file not present, barring USB modem query. For candidate card in slot 00:02.6, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:02.6 1039:7013 1025:0083 Modem: Silicon Integrated Systems [SiS] AC'97 Modem Controller Modem interrupt assignment and sharing: 18: 445 IO-APIC-fasteoi SiS SI7013 Modem, SiS SI7012 --- Bootup diagnostics for card in PCI slot 00:02.6 ---- ACPI: PCI Interrupt 0000:00:02.6[C] -> GSI 18 (level, low) -> IRQ 18 ACPI: PCI interrupt for device 0000:00:02.6 disabled ACPI: PCI Interrupt 0000:00:02.6[C] -> GSI 18 (level, low) -> IRQ 18 The PCI slot 00:02.6 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The ALSA verion is 1.0.16 The modem cards detected by "aplay -l" are: card 1: Modem [SiS SI7013 Modem], device 0: Intel ICH - Modem [SiS SI7013 Modem - Modem] The /proc/asound/pcm file reports: ----------------------- 01-00: Intel ICH - Modem : SiS SI7013 Modem - Modem : playback 1 : capture 1 00-01: Intel ICH - MIC ADC : SiS SI7012 - MIC ADC : capture 1 00-00: Intel ICH : SiS SI7012 : playback 1 : capture 1 about /proc/asound/cards: ------------------------ 0 [SI7012 ]: ICH - SiS SI7012 SiS SI7012 with ALC203 at irq 18 1 [Modem ]: ICH-MODEM - SiS SI7013 Modem SiS SI7013 Modem at irq 18 Modem firmware information is in /proc/asound/card1/codec97#0/mc97#1-1 ----------------------------------------------- Extended modem ID: codec=1 LIN1 Lines in: /proc/asound/card1/codec97#0/mc97#1-1+regs ------------------------------- 0:7c = 5349 and 0:7e = 4c2f are translated from hexadecimal code into the modem chip identifier: SIL2f The driver snd-intel8x0m with its dependent drivers: snd_intel8x0m 22156 0 snd_ac97_codec 108580 2 snd_intel8x0,snd_intel8x0m snd_pcm 87812 4 snd_pcm_oss,snd_intel8x0,snd_intel8x0m,snd_ac97_codec snd 67256 13 snd_pcm_oss,snd_mixer_oss,snd_seq,snd_seq_device,snd_intel8x0,snd_intel8x0m, snd_ac97_codec,snd_pcm,snd_timer snd_page_alloc 14984 3 snd_intel8x0,snd_intel8x0m,snd_pcm ---------- provide modem + audio support. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 00:02.6: Modem chipset detected on NAME="Modem: Silicon Integrated Systems [SiS] AC'97 Modem Controller " CLASS=0703 PCIDEV=1039:7013 SUBSYS=1025:0083 IRQ=18 SOFT=1039:7013.MC97 CodecArchived=SIL2f CodecDiagnosed=SIL2f CodecClass=SIL IDENT=slmodemd SLMODEMD_DEVICE=modem:1 Driver=snd-intel8x0m For candidate modem in: 00:02.6 0703 Modem: Silicon Integrated Systems [SiS] AC'97 Modem Controller Primary device ID: 1039:7013 Subsystem PCI_id 1025:0083 Softmodem codec or chipset from diagnostics: SIL2f, an LSI/AgereSystems type from Archives: SIL2f Support type needed or chipset: slmodemd An ALSA (Advanced Linux Sound Architecture) modem driver: snd-intel8x0m provides Low Level support enabling contact with the modem hardware. For all BUT Conexant chip soft modems (using hsfmodem software) complementary High Level support is through a Smartlink utility: slmodemd Download from http://linmodems.technion.ac.il/packages/smartlink/ the package SLMODEMD.gcc4.3.tar.gz having a compiled slmodemd. Unpack under Linux with: $ tar zxf SLMODEMD.gcc4.3.tar.gz and read instructions therein. But briefly, the modem is setup with command: slmodemd -c YOUR_COUNTRY --alsa modem:1 reporting dynamic creation of ports: /dev/ttySL0 --> /dev/pts/N , with N some number Read DOCs/Smartlink.txt and Modem/DOCs/YourSystem.txt for follow through guidance. ----------------end Softmodem section -------------- Writing DOCs/Smartlink.txt ============ end Smartlink section ===================== Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev The kernel was compiled with gcc version 4.3.1 and a compiler is not installed linux-headers-2.6.25.5-1.1-default resources needed for compiling are not manifestly ready! If compiling is necessary packages must be installed, providing: gcc-4.3 make kernel-source-2.6.25.5-1.1-default If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwxr-xr-x 1 root dialout 304644 2008-06-07 09:21 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options noipdefault noauth crtscts lock modem asyncmap 0 nodetach lcp-echo-interval 30 lcp-echo-failure 4 lcp-max-configure 60 lcp-restart 2 idle 600 noipx file /etc/ppp/filters In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: /etc/udev/rules.d/77-network.rules:SUBSYSTEM=="net", ENV{INTERFACE}=="ppp*|ippp*|isdn*|plip*|lo*|irda*|dummy*|ipsec*|tun*|tap*|bo nd*|vlan*|modem*|dsl*", GOTO="skip_ifup" /etc/udev/rules.d/50-udev-default.rules:KERNEL=="mwave", NAME="modems/mwave", GROUP="uucp" Within /etc/modprobe.conf files: /etc/modprobe.conf:# Linux ACP modem (Mwave) Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------