Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.9-5.EL With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Linux version 2.6.9-5.EL (bhcompile@xxxxxxxxxxxxxxxxxxxxxxxxxx) (gcc version 3.4.3 20041212 (Red Hat 3.4.3-9.EL4)) #1 Wed Jan 5 19:22:18 EST 2005 scanModem update of: 2008_09_28 There are no blacklisted modem drivers in /etc/modprobe* files Attached USB devices are: ID 058f:6387 Alcor Micro Corp. USB modems not recognized For candidate card in slot 01:02.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 01:02.0 10b9:5452 201f:5452 Modem: ALi Corporation: Unknown device 5452 Modem interrupt assignment and sharing: 9: 0 XT-PIC acpi, uhci_hcd --- Bootup diagnostics for card in PCI slot 01:02.0 ---- ACPI: PCI interrupt 0000:01:02.0[A] -> GSI 9 (level, low) -> IRQ 9 ACPI: PCI interrupt 0000:01:02.0[A] -> GSI 9 (level, low) -> IRQ 9 === Finished firmware and bootup diagnostics, next deducing cogent software. === A candidate modem is not evident among the PCI devices: ------------------------------------------------ 00:02.0 VGA compatible controller: Intel Corp. 82845G/GL[Brookdale-G]/GE Chipset Integrated Graphics Device (rev 01) 00:1f.1 IDE interface: Intel Corp. 82801DB (ICH4) IDE Controller (rev 01) 00:1f.3 SMBus: Intel Corp. 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) SMBus Controller (rev 01) 00:1f.5 Multimedia audio controller: Intel Corp. 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) AC'97 Audio Controller (rev 01) 01:02.0 Modem: ALi Corporation: Unknown device 5452 01:08.0 Ethernet controller: Intel Corp. 82801DB PRO/100 VE (LOM) Ethernet Controller (rev 81) ------------------------------------------------ with USB and bridge devices not displayed. If your modem is connected by an external serial cable, or mounted internally on an ISA card, scanModem would not access it. Try with Root permission $ wvdialconf /etc/wvdial.conf to detect these modem types and some USB modems. If the detection is successful, read the DOCs/wvdial.txt . Edit the /etc/wvdial.conf with Root permission: gedit /etc/wvdial.conf will be able to dial out with Root permission: wvdial Many modems for which scanModem fails have Conexant chips. From http://www.linuxant.com/drivers/modemident.php get the ListModem tool, which will report on Conexant chipset modems If the above tests fail, please provide any independent information available on your modem. If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. From the Driver Details TAB, copy out the VENdor and DEVice information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. The /proc/asound/ audio+modem diagostics are being copied. Finished copy to Modem/ALSAroot.tgz Predictive diagnostics for card in bus 01:02.0: Modem chipset not detected on NAME="Modem: ALi Corporation: Unknown device 5452" CLASS=0703 PCIDEV=10b9:5452 SUBSYS=201f:5452 IRQ=9 For candidate modem in: 01:02.0 0703 Modem: ALi Corporation: Unknown device 5452 Primary device ID: 10b9:5452 Support type needed or chipset: ----------------end Softmodem section -------------- scanModem could not identify the Support Type needed from diagnosics or archives. If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. The base of the UDEV device file system is: /dev/.udev.tdb Versions adequately match for the compiler installed: 3.4.3 and the compiler used in kernel assembly: 3.4.3 Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 3.4 linuc_headers base folder /lib/modules/2.6.9-5.EL/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -r-xr-xr-x 1 root root 251008 Nov 2 2004 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options lock In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------