gaurav, Please follow the instructions in SoftModem.txt to do modem diagnostics under Microsoft. also get Driver information from the DriverDetials Tab and send us this information. Most liklely it is a Conexant chip modem, but best to have detailed information before starting a lot of work on the installation. MarvS On Tue, Oct 21, 2008 at 1:32 AM, gaurav bajpai <grv.bajpai@xxxxxxxxx> wrote: > i cannot get my modem config please send me the driver or link to download it. > i use ubuntu. >