Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.24-21-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Linux version 2.6.24-21-generic (buildd@palmer) (gcc version 4.2.3 (Ubuntu 4.2.3-2ubuntu7)) #1 SMP Mon Aug 25 17:32:09 UTC 2008 scanModem update of: 2008_09_28 The modem symbolic link is /dev/modem -> ttySHSF0 There are no blacklisted modem drivers in /etc/modprobe* files Attached USB devices are: ID 0951:1607 Kingston Technology ID 05a9:2640 OmniVision Technologies, Inc. USB modems not recognized For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:284b 1028:022f Audio device: Intel Corporation 82801H Modem interrupt assignment and sharing: 19: 1583 200 IO-APIC-fasteoi uhci_hcd:usb2, uhci_hcd:usb4, HDA Intel --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- [ 24.146083] ACPI: PCI Interrupt 0000:00:1b.0[A] -> GSI 21 (level, low) -> IRQ 19 [ 24.146108] PCI: Setting latency timer of device 0000:00:1b.0 to 64 ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The ALSA verion is 1.0.16 The modem cards detected by "aplay -l" are: None The /proc/asound/pcm file reports: ----------------------- 00-00: STAC92xx Analog : STAC92xx Analog : playback 1 : capture 3 00-03: ATI HDMI : ATI HDMI : playback 1 about /proc/asound/cards: ------------------------ 0 [Intel ]: HDA-Intel - HDA Intel HDA Intel at 0xfe9fc000 irq 19 PCI slot 00:1b.0 has a High Definition Audio Card The drivers are in the kernel modules tree at: /lib/modules/2.6.24-19-generic/updates/snd-hda-intel.ko /lib/modules/2.6.24-19-generic/ubuntu/sound/alsa-driver/pci/hda/snd-hda-intel.ko /lib/modules/2.6.24-21-generic/ubuntu/sound/alsa-driver/pci/hda/snd-hda-intel.ko /lib/modules/2.6.24-16-generic/ubuntu/sound/alsa-driver/pci/hda/snd-hda-intel.ko === Finished firmware and bootup diagnostics, next deducing cogent software. === A candidate modem is not evident among the PCI devices: ------------------------------------------------ 00:02.0 VGA compatible controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (rev 0c) 00:02.1 Display controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (rev 0c) 00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 02) 00:1f.1 IDE interface: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) IDE Controller (rev 02) 00:1f.2 SATA controller: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) SATA AHCI Controller (rev 02) 00:1f.3 SMBus: Intel Corporation 82801H (ICH8 Family) SMBus Controller (rev 02) 02:09.0 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller (rev 05) 02:09.1 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 22) 02:09.2 System peripheral: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter (rev 12) 02:09.3 System peripheral: Ricoh Co Ltd xD-Picture Card Controller (rev 12) 09:00.0 Ethernet controller: Marvell Technology Group Ltd. 88E8040 PCI-E Fast Ethernet Controller (rev 12) 0b:00.0 Network controller: Intel Corporation PRO/Wireless 3945ABG Network Connection (rev 02) ------------------------------------------------ with USB and bridge devices not displayed. If your modem is connected by an external serial cable, or mounted internally on an ISA card, scanModem would not access it. Try with Root permission $ sudo wvdialconf /etc/wvdial.conf to detect these modem types and some USB modems. If the detection is successful, read the DOCs/wvdial.txt . Edit the /etc/wvdial.conf with Root permission: sudo gedit /etc/wvdial.conf will be able to dial out with Root permission: sudo wvdial Many modems for which scanModem fails have Conexant chips. From http://www.linuxant.com/drivers/modemident.php get the ListModem tool, which will report on Conexant chipset modems If the above tests fail, please provide any independent information available on your modem. If an alternative boot into Microsoft windows can be done, do mouse clicks on: Start > Settings > Control Panel > Classical View (for Window XP) > System > Hardware > Device Manager > Modems > Click on the + > Modem. Double click to expand the graphic. Manufacturer information may be displayed. For example, CXT stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor and device information. From the Driver Details TAB, copy out the VENdor and DEVice information. Next do the Query Modem and record the ATI specifications displayed such as: ATI3 - Agere SoftModem Version 2.1.22 ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27 Try to identify the modem setup file, with name perhaps MODEM.INF. If may contain chipset Vendor informaton. The /proc/asound/ audio+modem diagostics are being copied. Finished copy to Modem/ALSAcarlos.tgz Predictive diagnostics for card in bus 00:1b.0: Modem chipset not detected on NAME="Audio device: Intel Corporation 82801H " CLASS=0403 PCIDEV=8086:284b SUBSYS=1028:022f IRQ=19 HDA=8086:284b SOFT=8086:284b.HDA High Definition Audio (HDA) cards MAY host a modem chip in their Subsystem, and many are supported by the ALSA audio+modem driver snd-hda-intel A modem was not detected on HDA card 8086:284b. If another modem card is present, then most likely 8086:284b does not host a modem. If another modem card has not been detected, then possibilities are: 1) A Conexant modem chip is present on 8086:284b, as Conexant chips are frequently not detectable by ALSA diagnostics 2) The modem may be of the older non-PCI Controller Chipset (hardware) type. Try detection with Root permission: sudo wvdialconf /etc/wvdial.conf For candidate modem in: 00:1b.0 0403 Audio device: Intel Corporation 82801H Primary device ID: 8086:284b Subsystem PCI_id 1028:022f Softmodem codec or chipset from diagnostics: from Archives: Support type needed or chipset: Support can likely be achieved through two mutually exclusive alternatives: 1) The hsfmodem software for Conexant chipset modems: Read DOCs/Conexant.txt The following ALSA alternative CANNOT work with Conexant modems. 2) An ALSA modem driver plus slmodemd. Read DOCs/Smartlink.txt for details, and to test get the package SLMODEMD.gcc4.2.tar.gz from: http://linmodems.technion.ac.il/packages/smartlink/ ----------------end Softmodem section -------------- Writing DOCs/Intel.txt For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt Start at http://www.linuxant.com/drivers/hsf/downloads-license.php to find the hsfmodem package matching your System. For several Linux distros, there are precompiled drivers matched to specific kernels. These have within the FileName, your KernelVersion: 2.6.24_21_generic They can be found through http://www.linuxant.com/drivers/hsf/full/downloads.php A more precise location may be given a few paragraphs below. If an EXACT Match with your your KernelVersion is not found, one of the "Generic packages with source" near the bottom of the page must be used. Downloaded packages must be moved into the Linux partition (home folder is OK) and unzipped with: unzip hsf*.zip The installation command for a .deb suffic packages is, with root/adm permission: sudo dpkg -i hsf*.deb while for .rpm suffix it is, with: rpm -i hsf*.rpm Support for Conexant chips hosted on High Definition Audio cards may require installation of additional packages, one of the alsa-driver-linuxant packages on http://www.linuxant.com/alsa-driver/ At the same time download the alsa-driver-1.0.17-1.patch , in case it prove to be later needed. During the hsfmodem install, there will be a message if there is necessary installation of alsa-driver-linuxant The installation command for a .deb suffic packages is, with root/adm permission: sudo alsa* -i hsf*.deb while for .rpm suffix it is, with: rpm -i hsf*.rpm There may a message that "Dependencies" are not satisfied. In this case the Ubuntu/Debian packages to be installed are linux-libc-dev & libc6-dev. Package names may be different for other Linuxes. If not on your install CD, these packages can be searched for at http://packages.ubuntu.com. After download, they can be coinstalled with: sudo dpkg -i li*.deb Again try the alsa-driver-linuxant There may be a message that the patch must be applied. In this case get the ftp://ftp.alsa-project.org/pub/driver/alsa-driver-1.0.17.tar.bz2 Under Linux, this package is unpacked with: $ tar jxf alsa*.tar.bz2 Next the patch is applied with: $ patch -p0 < alsa-driver-1.0.17-1.patch See http://linmodems.technion.ac.il/bigarch/archive-eighth/msg00838.html for details on compiling and installing replacement snd-hda-intel + its dependent drivers. After the installation is completed, rerun the hsfmodem installation. Reboot and try to detect the modem with Root permission: sudo wvdialconf /etc/wvdial.conf From http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php download hsfmodem-7.68.00.12full_k2.6.24_21_generic_ubuntu_i386.deb.zip Under Linux unpack with: $ unzip hsfmodem*.zip Then install with: $ sudo dpkg -i hsfmodem*.deb Subsequently, the modem should be found with $ sudo wvdialconf /etc/wvdial.conf Edit in your personal information with: $ sudo gedit /etc/wvdial.conf and try dialing out with: $ sudo wvdial. See DOCs/Testing.txt for details. Read DOCs/Conexant.txt Writing DOCs/Conexant.txt Writing DOCs/Smartlink.txt ============ end Smartlink section ===================== The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.2.3 and the compiler used in kernel assembly: 4.2.3 Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.2 linuc_headers base folder /lib/modules/2.6.24-21-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 269256 2007-10-04 14:57 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: lrwxrwxrwx 1 root root 8 2008-10-19 12:31 /dev/modem -> ttySHSF0 slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: /etc/udev/rules.d/00-hsf.rules:KERNEL=="ttySHSF0", SYMLINK="modem" Within /etc/modprobe.conf files: /etc/modprobe.d/hsf:alias /dev/modem /dev/ttySHSF /etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem /etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2 /etc/modprobe.d/hsf.conflicts:install snd-via82xx-modem /bin/true # temporarily disabled by hsf - conflicts with hsfmc97via /etc/modprobe.d/hsf.conflicts:install snd-atiixp-modem /bin/true # temporarily disabled by hsf - conflicts with hsfmc97ati Within any ancient /etc/devfs files: /etc/devfs/conf.d/hsf.conf:LOOKUP ^(ttySHSF[0-9]|modem$) EXECUTE nice /sbin/modprobe /dev/ttySHSF /etc/devfs/conf.d/hsf.conf:REGISTER ^ttySHSF0$ CFUNCTION GLOBAL symlink $devname modem /etc/devfs/conf.d/hsf.conf:UNREGISTER ^ttySHSF0$ CFUNCTION GLOBAL unlink modem Within ancient kernel 2.4.n /etc/module.conf files: /etc/modules.conf:alias /dev/modem /dev/ttySHSF --------- end modem support lines --------