Only the ouput ModemData.txt should be sent to Discuss@xxxxxxxxxxxxx Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.24-19-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Linux version 2.6.24-19-generic (buildd@palmer) (gcc version 4.2.3 (Ubuntu 4.2.3-2ubuntu7)) #1 SMP Wed Jun 18 14:43:41 UTC 2008 scanModem update of: 2008_08_26 There are no blacklisted modem drivers in /etc/modprobe* files Attached USB devices are: ID 0951:1603 Kingston Technology ID 0572:1300 Conexant Systems (Rockwell), Inc. For candidate card in slot 00:1f.6, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1f.6 8086:24c6 1179:0001 Modem: Intel Corporation 82801DB/DBL/DBM Modem interrupt assignment and sharing: 11: 33254 XT-PIC-XT uhci_hcd:usb2, uhci_hcd:usb3, ehci_hcd:usb4, wifi0, yenta, Intel 82801DB-ICH4, eth0 --- Bootup diagnostics for card in PCI slot 00:1f.6 ---- [ 18.534226] PCI: Enabling device 0000:00:1f.6 (0000 -> 0001) [ 18.534454] ACPI: PCI Interrupt 0000:00:1f.6[B] -> Link [LNKB] -> GSI 11 (level, low) -> IRQ 11 [ 18.534466] ACPI: PCI interrupt for device 0000:00:1f.6 disabled The PCI slot 00:1f.6 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed.