Hi. I ran scanModem, and have attached the resulting ModemData.txt.
I'm running 32bit Ubuntu on an AMD64 processor. My only access to
the internet is through Windows (but hopefully that is about to
change).
Any help would be greatly appreciated.
Thank you,
Will
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as HTML can contain viruses. Use as the email Subject Line:
YourName, YourCountry kernel 2.6.24-19-generic
With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
YourCountry will enable Country specific guidance. Linux experts in YourCountry
can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup service.
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So in a day, also check the Archived responses at http://www.linmodems.org
-------------------------- System information ----------------------------
CPU=i686,
Linux version 2.6.24-19-generic (buildd@palmer) (gcc version 4.2.3 (Ubuntu 4.2.3-2ubuntu7)) #1 SMP Wed Jun 18 14:43:41 UTC 2008
scanModem update of: 2008_07_30
There are no blacklisted modem drivers in /etc/modprobe* files
Attached USB devices are:
ID 058f:6362 Alcor Micro Corp. Hi-Speed 21-in-1 Flash Card Reader/Writer (Internal/External)
ID 0d49:7350 Maxtor
ID 046d:c216 Logitech, Inc. Dual Action Gamepad
ID 051d:0002 American Power Conversion Uninterruptible Power Supply
ID 046d:c50e Logitech, Inc. MX-1000 Cordless Mouse Receiver
USB modems not recognized
For candidate card in slot 03:0a.0, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
03:0a.0 14f1:2f20 14f1:200c Communication controller: Conexant HSF 56k Data/Fax Modem
Modem interrupt assignment and sharing:
===================================
The modem interrupt (IRQ) is 255 . IRQs of 0 or 255 are not functional!!
The CPU cannot control the modem until this situation is corrected!!
Possible corrections are:
1) Within the boot up BIOS, change from a Windows to a non-PNP/Other Operating System type.
Instructions for accessing BIOS are at:
http://linmodems.technion.ac.il/resources.html within: Additional Resourcces.
2a) Add an option "pci=routeirq" to the kernel boot up line.
Here is an example paragraph from /boot/grub/menu.lst :
title Ubuntu, kernel 2.6.15-26-686
root (hd0,6)
kernel /boot/vmlinuz-2.6.15-26-686 root=/dev/hda7 ro pci=routeirq
initrd /boot/initrd.img-2.6.15-26-686
savedefault
2b) Same as above, but use "pollirq" instead of "pci=routeirq".
3) Within some BIOS setups, IRQ assignments can be changed.
4) On non-laptop systems, moving the modem card to another slot has helped.
5) Sometimes upgrading the kernel changes IRQ assignment.
=====================================
--- Bootup diagnostics for card in PCI slot 03:0a.0 ----
For candidate card in slot 00:10.1, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:10.1 10de:026c 103c:2a45 Audio device: nVidia Corporation MCP51 High Definition Audio
Modem interrupt assignment and sharing:
17: 126906 IO-APIC-fasteoi ehci_hcd:usb2, HDA Intel
--- Bootup diagnostics for card in PCI slot 00:10.1 ----
[ 45.619418] pci 0000:00:10.1: Enabling HT MSI Mapping
[ 72.624819] ACPI: PCI Interrupt 0000:00:10.1[B] -> Link [AAZA] -> GSI 22 (level, low) -> IRQ 17
[ 72.624837] PCI: Setting latency timer of device 0000:00:10.1 to 64
===== Advanced Linux Sound Architecture (ALSA) diagnostics =====
The ALSA packages provide audio support and also drivers for some modems.
ALSA diagnostics are written during bootup to /proc/asound/ folders.
The ALSA verion is 1.0.16
The modem cards detected by "aplay -l" are: None
The /proc/asound/pcm file reports:
-----------------------
00-04: ALC883 Analog : ALC883 Analog : capture 1
00-00: ALC883 Analog : ALC883 Analog : playback 1 : capture 1
about /proc/asound/cards:
------------------------
0 [NVidia ]: HDA-Intel - HDA NVidia
HDA NVidia at 0xfe024000 irq 17
PCI slot 00:10.1 has a High Definition Audio Card
The drivers are in the kernel modules tree at:
/lib/modules/2.6.24-19-generic/ubuntu/sound/alsa-driver/pci/hda/snd-hda-intel.ko
=== Finished firmware and bootup diagnostics, next deducing cogent software. ===
Predictive diagnostics for card in bus 03:0a.0:
Modem chipset detected on
NAME="Communication controller: Conexant HSF 56k Data/Fax Modem"
CLASS=0780
PCIDEV=14f1:2f20
SUBSYS=14f1:200c
IRQ=255
IDENT=hsfmodem
For candidate modem in: 03:0a.0
0780 Communication controller: Conexant HSF 56k Data/Fax Modem
Primary device ID: 14f1:2f20
Support type needed or chipset: hsfmodem
For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt
Start at http://www.linuxant.com/drivers/hsf/downloads-license.php to find the
hsfmodem package matching your System. For several Linux distros, there are
precompiled drivers matched to specific kernels. These have within the FileName,
your KernelVersion: 2.6.24_19_generic
They can be found through http://www.linuxant.com/drivers/hsf/full/downloads.php
IF an EXACT Match with your your KernelVersion is not found, one of the
"Generic packages with source" near the bottom of the page must be used.
Downloaded packages must be moved into the Linux partition (home folder is OK)
and unzipped with:
unzip hsf*.zip
The installation command for a .deb suffic packages is, with root/adm permission:
sudo dpkg -i hsf*.deb
while for .rpm suffix it is, with:
rpm -i hsf*.rpm
From http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php
download hsfmodem-7.68.00.12full_k2.6.24_19_generic_ubuntu_i386.deb.zip
Under Linux unpack with:
$ unzip hsfmodem*.zip
Then install with:
$ sudo dpkg -i hsfmodem*.deb
Subsequently, the modem should be found with
$ sudo wvdialconf /etc/wvdial.conf
Edit in your personal information with:
$ sudo gedit /etc/wvdial.conf
and try dialing out with:
$ sudo wvdial.
See DOCs/Testing.txt for details.
Read DOCs/Conexant.txt
Writing DOCs/Conexant.txt
Predictive diagnostics for card in bus 00:10.1:
Modem chipset not detected on
NAME="Audio device: nVidia Corporation MCP51 High Definition Audio "
CLASS=0403
PCIDEV=10de:026c
SUBSYS=103c:2a45
IRQ=17
HDA=10de:026c
SOFT=10de:026c.HDA
High Definition Audio (HDA) cards MAY host a modem chip in their Subsystem,
and many are supported by the ALSA audio+modem driver snd-hda-intel
A modem was not detected on HDA card 10de:026c.
If another modem card is present, then most likely 10de:026c does not host a modem.
If another modem card has not been detected, then possibilities are:
1) A Conexant modem chip is present on 10de:026c, as Conexant chips
are frequently not detectable by ALSA diagnostics
2) The modem may be of the older non-PCI Controller Chipset (hardware) type.
Try detection with Root permission:
sudo wvdialconf /etc/wvdial.conf
For candidate modem in: 00:10.1
0403 Audio device: nVidia Corporation MCP51 High Definition Audio
Primary device ID: 10de:026c
Subsystem PCI_id 103c:2a45
Softmodem codec or chipset from diagnostics:
from Archives:
Support type needed or chipset:
Support can likely be achieved through two mutually exclusive alternatives:
1) The hsfmodem software for Conexant chipset modems: Read DOCs/Conexant.txt
The following ALSA alternative CANNOT work with Conexant modems.
2) An ALSA modem driver plus slmodemd. Read DOCs/Smartlink.txt for details, and
to test get the package SLMODEMD.gcc4.2.tar.gz from:
http://linmodems.technion.ac.il/packages/smartlink/
----------------end Softmodem section --------------
Writing DOCs/Smartlink.txt
============ end Smartlink section =====================
Completed candidate modem analyses.
The base of the UDEV device file system is: /dev/.udev
Versions adequately match for the compiler installed: 4.2.3
and the compiler used in kernel assembly: 4.2.3
Minimal compiling resources appear complete:
make utility - /usr/bin/make
Compiler version 4.2
linuc_headers base folder /lib/modules/2.6.24-19-generic/build
However some compilations and executable functions may need additional files,
in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ .
For martian_modem, additional required packages are n. The also required headers of package libc6 are commonly installed by default.
Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions.
In not included on your install CD, search for them at http://packages.ubuntu.com
or comparable Repository for other Linux distros.
When compiling ALSA drivers, the utility "patch" will also be needed.
If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:
Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb
Checking pppd properties:
-rwsr-xr-- 1 root dip 269256 2007-10-04 19:57 /usr/sbin/pppd
In case of an "error 17" "serial loopback" problem, see:
http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html
To enable dialout without Root permission do:
$ su - root (not for Ubuntu)
sudo chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
sudo chmod a+x /usr/sbin/pppd
Checking settings of: /etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
proxyarp
lcp-echo-interval 30
lcp-echo-failure 4
noipx
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0
Which can interfere with Browser naviagation.
Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link:
slmodemd created symbolic link /dev/ttySL0:
Within /etc/udev/ files:
Within /etc/modprobe.conf files:
/etc/modprobe.d/alsa-base:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base:options snd-via82xx-modem index=-2
/etc/modprobe.d/blacklist-modem:# Uncomment these entries in order to blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem:# blacklist snd-via82xx-modem
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
--------- end modem support lines --------
